1. Delivery of Solutions Information Management

2. Project Organisation Overview
Project Sponsor
Overall project responsibility. Business commitment and project funding.
Project Resources
Customer
Project Manager
Departmental Resources
Systems Administrators
Scanning Personnel
Technical Resources
End Users
Canon
Business (Process) Consultant
Solutions Architect
Application Consultant
Integration Consultant
Project Board (Steering Group)
Business representation. Project interests at managerial level to allow working decisions to be taken.
Project Manager (Customer)
Project Manager (Canon)
Manage to project on a day-to-day basis.
Project Team (Customer)
Project Team
(Canon)
Management and Super Users tasked with completion of work.

3. Project Model Overview
Pre-Study Started
Project Started
Infrastructure Built
Tests Approved
Result Delivered
Project Closed M0 M1 M2 M3 M4 M5
Initiation
Planning
Execution
Closure G1
Initiate Project G2
Start Planning G3
Start Execution G4
Begin UAT G5
Deliver UAT Results G6
Handover to Support G6
Project Closure
Project Documentation
Project Initiation Document – Defines project scope, deliverables and risks.
Solution Specification Document – Design of the solution.
Integration Specification – Design of all required integrations and schemas.
Project Plan – Project implementation plan.
UAT Plan – User Acceptance Testing plan and issue log.
M = Milestone G = Gateway (Decision Point)

4. Change Request Overview
Change Request Process
Business Case
Solution & Estimates
CR Approval (Project Team)
CR Approval (Project Board)
CR to UAT
UAT Approval
Production Deployment
Documentation
Change Request List
Change Request Specification
Change Request Approval
Responsibilities Customer (Blue)
Specify the business case, describe changes and prioritise.
Deliver pre-requisites detailed within the CR document.
Approve the CR Specification (Project Team and/or Project Board).
Perform user acceptance testing.
Approval of the tested CR.
Verification and approval of deployment into production.
Canon (Green)
Specify the solution, estimates and pre-requisites.
Implement and test within test environment.
Deploy into production.
Project manage and maintain the CR list.
Maintain document templates.

5. Project Library and Communications
Collaboration
Canon project document library Controlled versioning of all project documentation
Project documentation (Planning, execution and closure)
General documentation
Communication
Status Meetings - Online Conference Calls (Weekly or Fortnightly)
Direct communications
Document libraries
Project Board Meetings
Gateways
Milestones

6. Implementation Plan Overview
Discovery & Design
Build
& Test
Transition
Support
& Manage
Scoping &
Discovery
Design &
Testing
Training
Documentation
Discovery Workshops
Data Collection
Capture Workstation Installations
Initial Build of Configurations
Provisioning & Installation of Servers
Initial Integration Build
Re-Work and CR’s
Deploy into Production
Functional and Unit Testing
User Acceptance Testing
User & Admin Training
Go-Live Support
Project Initiation Document
Solution Specification Document
UAT Plan
Bespoke & White Papers
Project Plan