1. campusservices/umasspass/
(508) – Grace Travassos
Located at the Campus Service Center on the ground floor of the Campus Center
campusservices/umasspass/
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2. UMass Pass is the official UMass Dartmouth identification card—the one card you'll need to carry on campus. Everyone is required to have one (1) valid UMass Pass ID card.
If your card is lost/stolen you must pay $30.00 for a replacement.
Please note:
If your card is tampered with or scratched (i.e. hole punches, bent or broke in half, taped, heavy gashes or slashes) these physical marks will be the determining factor as to why it does not swipe -you will be required to pay for a new card.
If you lose your most recent UMass Pass ID, you are not able to reactivate any old UMass Pass IDs you may have found or kept.
You can add money onto your account, report your ID lost or stolen, and view your transactions on line at
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3. On Campus Dinning Retail Outlets:
Marketplace—resident dining hall, across from the Campus Center
Campus Center
Ground floor: Corsair Café
First floor: Campus Center Food Court
LARTS Cart, second floor
SENG Cart, second floor
CVPA Cart, first floor
Fitness Center Juice Bar, across from parking lot 10
Maple Ridge Grill in Maple Ridge Hall
Birch Grill
Library Café
The Scally Wagon
Law School Café
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4. On Campus usage:
UMass Dollars are accepted as a form of payment at the following on-campus locations:
Parking Office, in the Campus Center: to purchase a decal for your vehicle
Health Services, in back of Roberts Hall/across from Pinedale: to pay for health services
Campus Store, ground floor of the Campus Center: for the purchase of textbooks and other merchandise
Library Learning Commons and other labs: Printless and additional printing
Claire T. Carney Library: to pay library fines
Design Lab, first floor of CVPA: pay for printing
Textile Design Lab, Star Store arts campus in downtown New Bedford: pay for printing
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5. Off Campus Retail Outlets:
Applebee's Neighborhood Grill & Bar State Rd . North Dartmouth, MA CVS/pharmacy Kempton St. . New Bedford, MA Domino's Pizza Kempton St. . New Bedford, MA Friendly's State Rd . North Dartmouth, MA Ninety Nine Restaurants Faunce Corner Rd . N Dartmouth, MA Papa Gino's State Rd. . N. Dartmouth, MA Smith Mills Mobil State Rd. . N. Dartmouth, MA Subway State Rd. . N. Dartmouth, MA TGI Friday's State Rd . North Dartmouth, MA UMass Bookstore Old Westport Road . North Dartmouth, MA Five Guys Burgers and Fries 85 Faunce Corner Rd. North Dartmouth, MA – Café Arpeggio 800 Purchase Street, New Bedford, MA – Tia Maria’s 42 North Water Street, New Bedford, MA Destination Soup 141 Union Street , New Bedford, MA
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6. Trouble shooting access:
When a card holder experience issues accessing his/her building the following steps need to be taken...
Determine if the issue is:
Hardware = the physical door/ mechanism is denying access.
A key indicator is when the door is not allowing access to any cardholder
Solution = Call Facilities at extension 8100 to report the location.
Software = regardless of the light indicators on the mechanism the swipe still does not grant access
Solutions = report the location and cardholder’s number
Card/Mag stripe = card is scraped, broken , cracked and/ or hole punched
Solution = Go to the Campus Service Center ask for Grace who will in turn investigate the problem and deem the card “damaged or worn”.
NOTE: if a card is deemed damaged a $30.00 fee will be accessed and payment will be required in order of a new card to be issued
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7. Refund requests:
UMass Dartmouth students that have funds remaining in either a UMD Dollars and/ or Food Account* may request a refund. The request needs to come via to A mailing address must be provided in your in order for a check to be sent. Refunds will only take place once the accounts are deemed eligible for refund and your Bursar account has a zero balance. At that point we will look to see if you have been officially marked as withdrawn, graduated or transferred from the Registrar’s Office. Please allow 7 business days for the refund to be processed. *Remaining funds less then $10.00 will not be refunded. Declining Balance and Block Plans will not be refunded.
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8. 508-999-8121 – Charlene Clark- Salley
Parking Decals
– Charlene Clark- Salley
Located at the Campus Service Center on the ground floor of the Campus Center
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9. University Parking Regulations
UMass Dartmouth is a permit campus, all students are required to register their vehicle and obtain a decal for each academic year.
Decals are to be placed on the lower left hand of windshield corner in front of the driver.
Decals are color coded to specific areas, residential students are allowed to park in residential areas only, not including ring road or in front of respective buildings at anytime.
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10. Parking Lots
Your decal permits you to park in your assigned Lots only Residents are NOT allowed to park on Ring Rd unless it is outside of Lots 13A & 14A only there can Cedar Dell & Woodland Residents park. Lots 1 and 17 are faculty and staff ONLY until 3 pm. All overnight guest will be instructed to park in lot 7A.
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11. Parking Decals & Permits
Cost of decals are $ for Resident and $ for Commuter
Students who have a decal and have a need to bring an alternate vehicle to campus.
Bring their UMass ID and the make, model year state and plate number of vehicle they will be bringing to campus.
Students who do not have a valid UMass decal must pay for a temp tag and park in the lot which is designated by the Parking Office.
The fee for students without a decal is $5.00 for a Day Pass or $25.00 for a Week Pass.
31 Day bus passes may be purchased at the Parking Office the fee is $28.00 (cash only)
Students who have guest must come to the Parking Office with the make, model, year, and registration (plate number) of guest vehicle.
A temp guest pass will be issued…
It must be either hang from the rear view mirror
Or lay on the dashboard of the vehicle
(depending on the type of temp pass).
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12. Parking Tickets (508)999-8131 – Heidi Fonseca
Located at the Campus Service Center on the ground floor of the Campus Center
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13. Parking Ticket Regulations:
If you are issued a parking ticket, the ticket must be paid or appealed within 21 days to avoid additional penalties. Our system is connected to the RMV
There are four ways to pay a parking ticket:
in person at the parking office
online at parkingticketpayment.com/umdartmouth
by phone at (online and by phone charge an additional $2.95 processing fee)
by mail: Mail payment to Parking Services, 285 Old Westport Road, North Dartmouth, MA 02747
If you wish to appeal the ticket, go to parkingticketpayment.com/umdartmouth within 21 days
After 21 days any unpaid ticket, will accrue a $5.00 UMD fee. Because our system is connected to the registry, after an additional 30 days from date of issue, the RMV adds an additional $20.00 fee.
After the RMV adds their late fee, the registered owner of the vehicle will not be able to register their car or renew their license until the ticket is paid in full
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14. RIDE THE CORSAIR SHUTTLE!
Transportation
(508) – Larry Cote
Located in the Residence Dining Hall 1St Floor Suite 104
umassd.edu/transportation
Tracking app: mobile.umassd.edu/map
RIDE THE CORSAIR SHUTTLE!
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15. Mission
Transportation Services is tasked with providing safe and reliable transportation to members of the campus community.
Day time shuttle services operate on set routes that are designed to facilitate the movement of students between living areas and academic buildings.
Evening shuttle services operate on set routes designed to provide a safe means of travel between all main points on campus.
Transportation services for disabled or injured students is available via a wheelchair capable van during operational hours.
NOTE: Individuals needing such services must contact the Transportation office to make these specific arrangements.
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16. University Transportation Services
In addition to standard on-campus routes the transportation services office provides key off campus services and works with other service providers to ensure that the transportation needs of the university are met.
The Transportation Services Office provides a variety of services with its own fleet of Corsair Shuttles.
These include:
Regular On-Campus Transportation
Handicap-accessible transportation
Retail Loop
Law School Route
Special Events
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17. On Campus Services Regular On-Campus Transportation is provided from
7:30a.m. to 12:00a.m. Monday – Wednesday
7:30 a.m. to 2:00 a.m. Thursday – Saturday*
9:00 p.m. to 3:00 a.m. Saturday* – Sunday*
4:30 p.m. to 9:30 p.m. Sunday*
*Sat & Sun. Services are provided on set routes around campus. Detailed route maps can be found online at umassd.edu/transportation.
Handicap-accessible transportation is provided by a wheelchair accessible van and is offered during all operational hours. Students should the transportation office to setup a pickup/dropoff schedule for this service. Should the service be needed last minute a student may call the transportation office and the shuttle will be dispatched as soon as it is available.
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18. Off Campus Services
The Retail Loop provides transportation between main points on campus and local retail location in Dartmouth including the Dartmouth Mall. Detailed route maps showing all stops can be found online at umassd.edu/transportation
The Law School Route provides regular transportation between the main campus and the school of law. Detailed times are available online at umassd.edu/transportation
Shuttles can be reserved for Special Events by university groups. Shuttles are available for on-campus, regional and long distance trips dependent upon availability of staff and vehicles. Pricing can be found online at umassd.edu/transportation please contact the transportation office with any questions regarding this service.
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19. External Transportation Partners
SRTA: The Southeastern Regional Transit Authority provides regular transportation between New Bedford and Fall River with connecting stops at the UMass Dartmouth Campus Center. Detailed routes are available online at srtabus.com
LOOP: New Bedford Harbor Commission LOOP Services provides transportation between the UMass Dartmouth Campus Center and the Star Store in New Bedford. Stop times can be found online at umassd.edu/transportation
DATTCO: The DATTCO Bus Plus Program provides transportation from the University to Boston (South Station) & returns to the University. Detail routes are available online, in the Campus Center or at the Campus Service Center.
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20. Externally Provided Services Cont.
Zipcar: The University has partnered with Zipcar to maintain several Zipcars on-campus and offer special rates to students. Students must apply for this service directly through Zipcar which can be done at
Charter Services: The University has a contract with Tremblay’s Bus Co. to provide charter services to university groups when needed. Please contact Nadine Rodriguez at x8054 or via at with any questions.
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21. Important Policies
The safety of all students and transportation staff is the top priority Transportation Services reserves the right to deny service to any student who becomes disruptive or fails to follow the posted ridership rules All drivers are in direct contact with The UMass Dartmouth Police Department and will request an officer should the need arise. All routes are monitored from the Transportation Office
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22. Safe Driver System with Cameras
All University shuttles are equipped with a safe driver system which includes the use of interior and exterior video recording devices. These devices record activity on and outside of all shuttles. All recordings will be provided to the UMass Dartmouth Police Department and Judicial Affairs upon request. Should any passenger become disruptive to the safe operation of shuttle operations, the incident will be logged and referred to Judicial Affairs including any applicable video footage.
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23. Live tracking of select shuttles is now available on
your PC, smartphone, or tablet via the Mobile Map!
Go to “mobile.umassd.edu/map”
Select the shuttle icon at the bottom of the page
Select the desired shuttle(s) /Route(s) to be displayed
Tap ok and wait for the map to load
For more detailed instructions visit our website at umassd.edu/transportation
For questions please call or the transportation office at (508) or
Follow us on Facebook at
1/12/2019
Ride the Corsair Shuttle!
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24. STUDENT MAIL ROOM
Located on the ground floor of the CVPA building; room Mandy Browning, Manager
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25. * Intersession hours are Monday – Friday, 10:00 – 2:00
Hours of Operation
Monday – Friday, 9:00 – 4:00
* Intersession hours are Monday – Friday, 10:00 – 2:00
Mailboxes
Mailboxes are provided free of charge to residential students. Each student receives a personal mailbox number and a combination or mailbox key from their Resident Director upon moving in.
It is important to take safety measures with regard to your mailbox. Report broken mailboxes, lost keys, missing or tampered mail immediately to the Housing and Residential Life Office.
* * The Student Mail Room is strictly a delivery service.
Any issues concerning mailboxes, mailbox keys, and mailbox combinations must be brought to the attention of the Resident Director in the respective dorm and/or the Housing and Residential Life Office.
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26. Addressing mail / packages to students Student Name Residence Halls, Mailbox # UMass Dartmouth 285 Old Westport Road North Dartmouth, MA * To avoid any unnecessary delays by the Post Office, please do not address the mailbox as a P.O. Box.  Incoming mail   Incoming mail will be placed in mailboxes, Monday - Friday by 4pm. * The university will make every effort to deliver mail to students on a timely basis; however, delivery is not guaranteed unless mail is properly addressed. * Please Note * MAIL DOES NOT GET DELIVERED DURING INTERSESSIONS. YOU MUST PICK UP YOUR MAIL AT THE STUDENT MAIL ROOM. Outgoing mail Outgoing / Misaddressed mail drop boxes are located in the same area as the mailboxes in the residence halls as well as the Campus Center. * Proper postage is required for any letters being sent out.
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27. STUDENT PACKAGE CENTER
Located on the upper ground floor of the CVPA building; room Mandy Browning, Manager
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28. Hours of Operation Monday – Friday, 9:00 – 5:00
Hours of Operation Monday – Friday, 9:00 – 5:00 * Intersession hours are Monday – Friday, 10:00 – 2:00 Incoming packages Package arrival notification: Students will be notified using their university account when packages or other items too large for the mailbox arrive. Package pick-up: Students must show their university ID for identity verification to pick up packages. * A second notification “reminder” will be sent to any resident that has not picked up within 10 business days. * Any packages that have not been claimed within 1 month of it’s arrival date will be returned to sender to ensure timely pick-up and to create the necessary space for student packages arriving daily. * Costs incurred to return packages will be charged to the sender. Students will be responsible for any charges that cannot be billed to the sender. A hold will be placed on the student's university account until the balance due is paid in full.
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29. Outgoing mail Packages and express mail: Prepaid shipping labels or postage is required before any arrangements can be made. Once the package has proper postage or a return pick-up call has been placed through UPS, FedEx, or DHL it can be dropped off at the Student Package Center for carrier pick-up. * Please Note * The drop off for packages that are being sent out through U.S. Postal Service must be brought to the Student Mail Room.   Helpful tips for parents and students * The University Mail Room picks up mail / packages twice daily from the U.S. Post Office * The U.S. Postal Service does not deliver to the campus. * DO NOT send cash in the mail. * Anything of value should be sent registered or certified. This applies to both letters and parcels. USPS, UPS, FedEx, DHL, and others provide routine tracking methods and insurance for their shipments. * Purchase insurance when shipping valuables so that you are protected against loss or damage. * Medications should be phoned in to a local pharmacy. If you must send medication, send it registered or certified. * Time-sensitive material should be sent well in advance and by land or air carriers using guaranteed overnight or similar timeframes.
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