1. Internet

2. IM Popular IM tools include: MSN Messenger Yahoo Messenger
AOL Instant Messenger
Typically choosing a supported application involved looking at functionality, cost, support, security, ..

3. Main benefits of
instant messaging (IM) like:
real-time communication,
knowing whether contacts
are online,
low cost,
ability to transfer
files.

4. IM Functionality (1)
MSN Messenger provides groupware & IM functionality:
Sharing desktop applications
File transfer
Webcams
Games
Warning – this could be a virus

5. IM Functionality (2) Yahoo Messenger is integrated with My.Yahoo:
Calender (which can be synced with Outlook)
Personalised new, weather, etc.

6. Risks associated with online activity like: unintentional disclosure of personal information, bullying or harassment, targeting of users by predators.
Technologies

7. Blogs
Technologies
Blogging: cult fashion or significant developing in publishing / communications?
A more sustainable approach is likely when used as part of a course. This example also provides shared experiences
Student's learning diary. Created by student and hosted on remote Blogger Web site. No longer maintained?

8. Wikis Wiki: An open shared space for collaborative editing
QUB provide an environment for IT & Society students to collectively edit Web pages.
Wikipedia – a example of shared encyclopaedia.
Yes, trust is an issue!

9. Wikis (2) example: Wikipedia

10. SMS
Short message service
allows short text messages between mobile phones

11. Creating Online Communities
Social Networks

12. MSN
Hi5

13. Open Source Software
Challenges
Many Web/Internet -based tools described (Wikis, Blogs, Jabber, …):
Are available as open source software (OSS)
Act as demonstrators of emerging new open standards
Options for an institutional OSS strategy:
Replace MS Office products by Open Office
Deploy new services using open source applications

14. Electronic Mail (Email)

15. Voice over Internet Protocol (VoIP): Voice communication over IP
Not expensive
etc.