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Southwest Airline Strategic Management Case Study

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1 Southwest Airline Strategic Management Case Study
© 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK Southwest Airline Strategic Management Case Study Yoshives Belizaire Zhongling Cao Shawn Parker Dave Saucier

2 Overview Strategy Formulation SWOT Matrix – (make the frame)
Company Overview History Mission & Vision Objectives & Strategies Current Issue Strategy Formulation SWOT Matrix – (make the frame) Space Matrix IE Matrix Grand Strategy Matrix Matrix Analysis QSPM Matrix Strategic Plan for the Future Objectives Strategies Implementation Issues EPS/EBIT Evaluation New Mission and Vision External Assessment Industry analysis Opportunities and threats EFE Matrix CPM Matrix Internal Assessment Strengths and weaknesses Financial Condition IFE Matrix © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

3 Southwest Timeline © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

4 From 1966 to 1971 Southwest Airlines was incorporated in Texas and commenced Customer Service on June 18, 1971, with four Boeing 737 aircraft serving three Texas cities - Houston, Dallas, and San Antonio. Dallas San Antonio Houston © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

5 Today Southwest Airlines is now America's largest low-fare carrier, serving more Customers domestically than any other airline. Southwest Airlines operates more than 3,000 flights a day. In 2011, Southwest led the industry with more than 1,100 pieces of electric ground support equipment, which conserves fuel and reduces emissions. May 2, Southwest acquired Orlando-based AirTran Airways and expects to complete the integration of the two airlines by 2015. © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

6 Stock Performance © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

7 Global Industry Growth
© 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

8 U.S. Industry Growth © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

9 Industry Fuel Costs and Net Profits
© 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

10 Existing Vision Statement
Our vision is to expand our locations both domestic and overseas by being the largest and most profitable airline company, to achieve both short- and long-haul carriers efficiently and with low cost. Also to be an airline carrier that has the most productive workforce, to guarantee the best flight possible for each and every passenger. © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

11 Existing Mission Statement
The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit. TO OUR EMPLOYEES We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. TO OUR COMMUNITIES Our goal is to be the hometown airline of every community we serve, and because those communities sustain and nurture us with their support and loyalty, it is vital that we, as individuals and in groups, embrace each community with the Southwest Spirit of involvement, service, and caring to make those communities better places to live and work. TO OUR PLANET We strive to be a good environmental steward across our system in all of our hometowns, and one component of our stewardship is efficiency, which, by its very nature, translates to eliminating waste and conserving resources. Using cost-effective and environmentally beneficial operating procedures (including facilities and equipment) allows us to reduce the amount of materials we use and, when combined with our ability to reuse and recycle material, preserves these environmental resources. TO OUR STAKEHOLDERS Southwest Airlines’ vision for a sustainable future is one where there will be a balance in our business model between Employees and community, the environment, and our financial viability. In order to protect our world for future generations and uphold our commitments to our Employees, Customers, and other Stakeholders, we will strive to lead our industry in innovative efficiency that conserves natural resources, maintains a creative and innovative workforce, and gives back to the communities in which we live and work. © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

12 Existing Business Strategy
Low cost structure, which is designed to allow it to profitably charge low fares Free checked bags Loyal employees © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

13 Become the number one airline in the world
New Vision Statement Become the number one airline in the world © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

14 New Mission Statement Here at Southwest Airlines our mission as a company is to provide affordable direct flights (1). We want to also accommodate our customers with the best all around flight service from the moment they arrive at the airport to the time they arrive at their destination (2). At Southwest our service and philosophy is to fly safe with high frequency, low-cost flights that allow for timely arrival with limited travel from the airport(6). Constantly looking for new ways to satisfy our customers by staying atop technological advances and services (4). Not only do we look after our customers but also the planet by limiting waste and recycling used materials (8). We provide equal employment opportunities and a stable working environment with room for advancement (9). Continuing to grow as a company and developing to be the top airline and meet the demand of consumers is key (3). We believe that air travel should be provided at an affordable rate in order to satisfy our customers (5). Providing the lowest fairs and the highest quality service is our guarantee to customers (7). © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

15 External Audit © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

16 Industry Market Analysis
Source from BTS © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

17 Scheduled Passengers Carried
© 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

18 Opportunity 11 out of 12 U.S. airline charge second checked bag.
Deregulation on global sky policies in international countries (Canada). Business and leisure travel is beginning to increase due to the recovering US Economy. 9 out 12 U.S. airline offers business/first class. Traveler traffic is expected to grow by 3.5% through 2019 as the United States recovers from the recession. Delta partner with 22 other airlines. Over 58 million U.S. citizen travel to overseas in 2011. Boeings’ new plane models could burn 70% less fuel than conventional planes and travel farther. Research shows that economy passengers are willing to spend up to $21 on onboard services (including food and entertainment)

19 Threats Increased competition in low cost market, no longer a niche market for Southwest as there is now JetBlue, Spirit, Frontier, Public Airways and Allegiant Travel. Introduction of ultra low cost carriers like Spirit and Frontier. The operating costs of airlines are constantly increasing, roughly 5% since 2010. High unemployment of 8.9% is preventing people from choosing air travel. Joint ventures can negatively affect brand name for example customer service. Transportation Security Administration (TSA) will assess an Aviation Security Infrastructure Fee ("ASIF") on each airline. The company's ASIF liability is $3.5 million annually. In June 2010, the Department of Transportation (DOT) proposed a new rule that would expand the Passenger Protection Rule and increase fines and penalties for airlines. Ever-increasing costs of jet fuel [up 300% since 2000] at historical highs and continuing to rise. Technological and capital intensive industry could prove increasing cost of planes. © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

20 Competitive Profile Matrix (CPM)
Southwest Delta United Airlines Critical Success factors Weights Rating Weighted Score 0.0 to 1.0 1 to 4 Advertising 0.05 3 0.15 4 0.2 Organization 0.09 2 0.18 0.27 Structure Customer Service 0.1 0.4 0.3 Global Expansion 0.06 1 Financial Position 0.08 0.24 0.16 Employee Deduction Management Experience Customer Loyalty 0.36 Market Share 0.12 Product Quality E-commerce 0.07 0.21 Price Competitiveness Totals 3.14 2.89 3.13 © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

21 External Factor Evaluation Matrix (EFE)
Key External Factors Weights Rating Weighted Score Opportunities 0.0 to 1.0 1 to 4 11 out 12 us airlines charge for Second checked bag 0.05 1 Deregulation on global sky policies in international countries (Canada). 0.07 2 0.14 Business and leisure travel is beginning to increase due to the recovering US Economy. 0.06 0.12 9 out of 12 U.S. Airlines offers business/first class. 0.08 Traveler traffic is expected to grow by 3.5% through 2019 as the United States recovers from the recession. 0.03 3 0.09 Delta Partnered with 22 other airlines 0.04 Over 58 million US citizens travel to overseas in 2011 Boeings’ new plane models could burn 70% less fuel than conventional planes and travel farther. Research shows that that economy passengers are willing to spend up to $21 on onboard services( including food and entertainment © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

22 External Factor Evaluation Matrix (EFE)
Key External Factors Weights Rating Weighted Score Threats 0.0 to 1.0 1 to 4 Increased competition in low cost market, no longer a niche market for Southwest as there is now JetBlue, Spirit, Frontier, Public Airways and Allegiant Travel. 0.08 2 0.16 Introduction of ultra low cost carriers like Spirit and Frontier. 0.05 0.1 The operating costs of airlines are constantly increasing, roughly 5% since 2010. 0.04 3 0.12 High unemployment of 8.9% is preventing people from choosing air travel. 0.06 0.18 Joint ventures can negatively affect brand name for example customer service. Transportation Security Administration (TSA) will assess an Aviation Security Infrastructure Fee ("ASIF") on each airline. The company's ASIF liability is $3.5 million annually. In June 2010, the Department of Transportation (DOT) proposed a new rule that would expand the Passenger Protection Rule and increase fines and penalties for airlines. 0.03 0.09 Ever-increasing costs of jet fuel [up 300% since 2000] at historical highs and continuing to rise. 0.07 4 0.28 Technological and capital intensive industry could prove increasing cost of planes. Totals 0.98 © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

23 Internal Audit

24 Organization Chart

25 Southwest Net Income Growth
© 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

26 Net Margin © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

27 Operating Revenues © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

28 Financial Information – Income Statement
(in millions, except per share amount) © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

29 Financial Information – Balance Sheet
(in millions) © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

30 Financial Information – Balance Sheet
(in millions, except per share amount) © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

31 Financial Information – Net Worth Analysis
Net Worth Analysis (in millions) Stockholders' Equity $6,877 Net Income x 5 890 (Share Price/EPS) x Net Income 6,594 Number of Shares Outstanding x Share Price 6,876 Method Average $5,309 © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

32 Ratio Analysis Southwest Delta United Airlines Liquidity Ratios
Southwest Delta United Airlines Liquidity Ratios Current Ratio 0.78 0.61 0.85 Quick Ratio 0.40 0.58 0.80 Leverage Ratios Debt-to-Total Assets Ratio 0.62 1.03 Debt-to-equity Ratio 1.63 -32.16 -7.50 Long-term debt-to-equity Ratio 0.97 -23.06 -3.86 Times-Interest-earned Ratio 3.57 2.19 1.49 Activity Ratios Fixed Assets Turnover 1.28 1.74 2.63 Total Assets Turnover 0.87 0.81 1.16 Accounts Receivable Turnover 52.37 22.47 27.73 Average Collection Period 6.84 15.55 12.71 Profitability Ratios Gross Profit margins 58.86% 67.40% 61.00% Operating Profit Margin 4.43% 5.62% 4.19% Net Profit Margin 1.14% 2.43% 1.33% Return on Total Assets 0.99% 1.96% 1.54% Return on Stockholders equity 2.59% -61.17% -14.76% Earning per share 0.20 0.99 0.23 Price-earnings Ratio 37.04 7.93 Growth Rations (yearly) Sales 29.36% 10.58% 6.96% Net Income -61.22% 44.01% -29.57% Earnings per share -62.90% 43.66% 108.20% Dividends per share 7.69% - © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

33 Strength Only Airline with 1st and 2nd bags flying free within the U.S. Is considered the largest airline carrying 104 million passengers in 2011 compared to its’ main competitor United Airlines at 96 million. Has been in the airline industry for 40 plus years. Strong brand image, Named tenth most admired Company in the world in FORTUNE magazine's survey of corporate reputations Company is known for its great staff, loyal employees, and low turnover rate having laid off three people in the last 25 years; hiring them back almost immediately. Southwest.com was the second-largest travel site. The "look-to-book" ratio is twice that Travelocity and higher than any traditional retailer. Southwest has high capacity usage due to its’ low turnaround time leading the industry at approximately 20 minutes attributed by point-to-point service versus hub-and-spoke. Southwest is one of the 7 safest U.S. airlines Largest domestic carrier with 698 aircraft owning roughly 71% or 499 of those aircraft outright and the remaining 29% (199) aircraft being leased. Strong financial position and cash flow with roughly $3.1B in cash and short-term investments, $800M fully available in lines-of-credit, and debt-to-capital down roughly 3% with the acquisition of AirTran. © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

34 Weakness They only fly to six near-international countries and no international countries. They are heavily dependent on one producer Boeing, and only have two aircraft they use being the Boeing 737 and Boeing-717. They have the lowest number of morning flights in the industry. One of the only carriers who do not offer business class or first class. They do not offer entertainment in their flights like video or audio programs. Southwest doesn't transfer package to other carrier. Customer has to do it on them own. Southwest does not flight 13 states in the U.S. Southwest does not provide any meals, only drinks and peanuts. Realized a -28% change in operating income and a -40% change in net income from (1167839B Oper. Income / 550330B Net Income) Increased indirect labor costs, health care up $6M, workers’ compensation up $20M, vacation pay up $48M; totaling $74M and accounting for 75% of the increase in accrued liabilities. © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

35 Internal Factor Evaluation Matrix (IFE)
Key Internal Factors Weights Rating Weighted Score Internal Strengths 3 or 4 Only Airline with 1st and 2nd bags flying free within the U.S. 0.05 3 0.15 Is considered the largest airline carrying 104 million passengers in 2011 compared to its’ main competitor United Airlines at 96 million. 4 0.2 Has been in the airline industry for 40 plus years. 0.04 0.16 Strong brand image, Named tenth most admired Company in the world in FORTUNE magazine's survey of corporate reputations Company is known for its great staff, loyal employees, and low turnover rate having laid off three people in the last 25 years; hiring them back almost immediately. Southwest.com was the second-largest travel site. The "look-to-book" ratio is twice that Travelocity and higher than any traditional retailer. Southwest has high capacity usage due to its’ low turnaround time leading the industry at approximately 20 minutes attributed by point-to-point service versus hub-and-spoke. Southwest is one of the 7 safest U.S. airlines 0.06 0.18 Largest domestic carrier with 698 aircraft owning roughly 71% or 499 of those aircraft outright and the remaining 29% (199) aircraft being leased. Strong financial position and cash flow with roughly $3.1B in cash and short-term investments, $800M fully available in lines-of-credit, and debt-to-capital down roughly 3% with the acquisition of AirTran. 0.12 © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

36 Internal Factor Evaluation Matrix (IFE)
Key Internal Factors Weights Rating Weighted Score Internal Weaknesses 1 or 2 They only fly to six near-international countries and no international countries. 0.06 2 0.12 They are heavily dependent on one producer Boeing, and only have two aircraft they use being the Boeing 737 and Boeing-717. 0.05 0.1 They have the lowest number of morning flights in the industry. 1 One of the only carriers who do not offer business class or first class. They do not offer entertainment in their flights like video or audio programs. Southwest doesn't transfer package to other carrier. Customer has to do it on them own. Southwest does not flight 13 states in the U.S. Southwest does not provide any meals, only drinks and peanuts. Realized a -28% change in operating income and a -40% change in net income from (1167 to 839B Oper. Income / 550 to 330B Net Income) 0.04 0.08 Increased indirect labor costs, health care up $6M, workers’ compensation up $20M, vacation pay up $48M; totaling $74M and accounting for 75% of the increase in accrued liabilities. Totals 2.63 © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

37 Strategy Formulation © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

38 Source of Passenger Revenues
© 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

39 SWOT Matrix Strengths Weaknesses Opportunity SO Strategies WO Strategy
1. Add ability to purchase tickets threw mobile devices (S6, O3) 1. Provide a better variety of food that people can eat on the plane (W8, O9) 2. Start charging second checked bag (S7, S8, O1) 2. Offering business/first class (W4, O3) 3. Expand international flight to Canada. (S2, O2) 3. Have flights to all 50 states in the US. (W7, O6) 4. Acquire new planes that have wifi, tv access, and audio in there planes. (W2, W5, O8) Threats ST Strategies WT Strategy 1. Aquire/merge with competitors such as Jetblue and Frontier. (S10, T1, T2) 1. Offer a business/first class to differentiate itself from other ULCC(W4, T2) 2. Purchase airline fuel refinery(S10, T8) 2. Start offering Wi-fi, videos on demand, video games, satellite radio, etc to differentiate itself from its competion, and market the changes. (W5,T2) 3. Market southwest's web site more, with the highest look-to-book ratio, there low cost flights might appealing then competitors sites(S6,T1) © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

40 SPACE Matrix Financial Position Score Competitive Position Cash flow 4
Market share -1 working capital 5 Product quality Inventory turnover 7 Customer loyalty -2 EPS 3 Technology know-how Leverage Product life cycle Liquidity Capacity utilization 4.17 -1.50 Stability Position Industry Position Technological changes Growth potential Rate of inflation -3 Profit potential 6 Demand variability -4 Financial stability Competitive pressure Extent leverage Barriers to entry Resource utilization Price elasticity of demand Ease of entry into market -3.00 4.50 © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

41 SPACE Matrix Market Penetration Market Development
© 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

42 Strong Competitive Position
Grand Strategy Matrix Rapid Market Growth Quadrant II Quadrant I Weak Competitive Position Strong Competitive Position Quadrant III Quadrant IV Slow Market Growth © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

43 Matrix Analysis Alternative Starategies IE SPACE GRAND BCG COUNT
Forward Integration x 2 Backward integration Horizontal Integration Market Penetration Product Development Market Development Related Diversification 1 Unrelated Diversification Retrenchment Divestiture Liquidation © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

44 QSPM Add meal, entertaining system, and business/first class Add more international and domestic flights Key factors Weight AS TAS External 1 to 4 Deregulation on global sky policies in international countries (Canada). 0.11 - 4 0.44 Business and leisure travel is beginning to increase due to the recovering US Economy. 0.09 3 0.27 9 out 12 U.S. airline offers business/first class. 0.08 2 0.16 Traveler traffic is expected to grow by 3.5% through 2019 as the United States recovers from the recession. 0.13 0.26 0.39 Over 58 million U.S. citizen travel to overseas in 2011. 1 Boeings’ new plane models could burn 70% less fuel than conventional planes and travel farther. 0.18 Research shows that economy passengers are willing to spend up to $21 on onboard services (including food and entertainment) The operating costs of airlines are constantly increasing, roughly 5% since 2010. 0.06 Joint ventures can negatively affect brand name for example customer service. 0.07 Ever-increasing costs of jet fuel [up 300% since 2000] at historical highs and continuing to rise. 0.05 0.15 Technological and capital intensive industry could prove increasing cost of planes. 0.10 0.3 0.2 Total © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

45 QSPM Internal Only Airline with 1st and 2nd bags flying free within the U.S. 0.09 - 3 0.27 Strong brand image, Named tenth most admired Company in the world in FORTUNE magazine's survey of corporate reputations 2 0.18 Southwest has high capacity usage due to its’ low turnaround time leading the industry at approximately 20 minutes attributed by point-to-point service versus hub-and-spoke. 0.1 0.2 Strong financial position and cash flow with roughly $3.1B in cash and short-term investments, $800M fully available in lines-of-credit, and debt-to-capital down roughly 3% with the acquisition of AirTran. 0.12 0.36 4 0.48 They only fly to six near-international countries and no international countries. 0.07 0.21 They are heavily dependent on one producer Boeing, and only have two aircraft they use being the Boeing 737 and Boeing-717. 1 One of the only carriers who do not offer business class or first class. 0.11 0.44 They do not offer entertainment in their flights like video or audio programs. Southwest does not fly to 13 states in the U.S. 0.28 Southwest does not provide any meals, only drinks and peanuts. 0.3 Increased indirect labor costs, health care up $6M, workers’ compensation up $20M, vacation pay up $48M; totaling $74M and accounting for 75% of the increase in accrued liabilities. 0.06 3.41 3.82 © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

46 3 Year Goal and Annual Objectives
Year one, expand into Canada’s 10 largest cities. Expand south into Mexico’s vacation destinations Year two, start trans- Atlantic flights into Europe, expand into more cities in Mexico and Canada,  re-evaluate. Year three, expand into South America and Asia, Australia. © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

47 Strategy Selection with Year 1 Cost
Increase advertising budget by 282 million to market the expansion into Canada and Mexico Purchase 15 more planes for the extra flights 150M * 15 planes = 2.25 Billion Legal fees for expansion and terminal fees 468 Million Total cost for all three years Approximately 3,000 Million © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

48 EPS/EBIT Recession Normal Boom Close Price for Southwest on October 11, 2011 8.52 Common Stock Financing Debt Financing EPS for Disney on October 11,2011 0.20 EBIT 505 710 915 Initial Shares Outstanding 807 Interest - 150 Dividends on Preferred Stock 0.018 EBT 355 560 765 Funds Needed 3,000 Taxes 146 206 265 103 162 222 90% of Funds Needed 2,700 EAT 359 504 650 252 398 543 10% of Funds Needed 300 # Shares 1,159 1,943 Interest Rate 5% EPS 0.42 0.59 0.45 0.61 0.86 1.12 Conclusion The preferred financing option would 100% debt financing, proving the best EPS. 90% Stock – 10% Debt Financing 90% Debt – 10% Stock 15 135 490 695 900 370 575 780 142 202 261 107 167 226 348 493 639 263 408 554 1,124 # Share 821 0.43 0.80 0.60 0.85 1.10 © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

49 Projected Balance Sheet
SOUTHWEST AIRLINES CO. CONSOLIDATED BALANCE SHEET / PROJECTED 2010 2011 Projected Assumptions ASSETS Current assets: Cash and cash equivalents $ 1,261 829 1,500 Short-term investments 2,277 2,315 2,384 3% increase in short term investments Accounts and other receivables 195 299 314 5% increase in receivables Inventories of parts and supplies, at cost 243 401 481 20% increase Deferred income taxes 214 263 268 2% increase Prepaid expenses and other current assets 89 238 Total current assets 4,279 4,345 5,191 Property and equipment, at cost: Flight equipment 13,991 15,542 17,542 2B increase Ground property and equipment 2,122 2,423 3,273 850M increase Deposits on flight equipment purchase contracts 230 456 656 10% of 2B in new planes 16,343 18,421 21,471 Less allowance for depreciation and amortization -5,765 -6,294 -7,188 increase of 894 for new planes 10,578 12,127 14,283 Goodwill 970 Other assets 606 626 645 increase of 3% 15,463 18,068 35,371 © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

50 Projected Balance Sheet
LIABILITIES AND STOCKHOLDERS’ EQUITY Current liabilities: Accounts payable 739 1,057 1,216 15% increase Accrued liabilities 863 996 1,076 8% increase Air traffic liability 1,198 1,836 2,570 40% increase for international flights Current maturities of long-term debt 505 644 869 35% increase Total current liabilities 3,305 4,533 5,731 Long-term debt less current maturities 2,875 3,107 5,957 2850M long term debt portion of new strategy Deferred income taxes 2,493 2,566 2,617 2% increase Deferred gains from sale and leaseback of aircraft 88 75 Other noncurrent liabilities 465 910 956 Stockholders’ equity: Common stock, $1.00 par value: 2,000,000,000 shares authorized; 807,611,634 shares issued in 2011 and 2010 808 Capital in excess of par value 1,183 1,222 Retained earnings 5,399 5,395 5,685 Accumulated other comprehensive loss (262 (224 ) -239 Average of two prior years Treasury stock, at cost: 35,050,991 and 60,177,362 shares in 2011 and 2010 respectively (891 (324 -324 Total stockholders’ equity 6,237 6,877 7,152 Total Liabilities and Stockholders' Equity 15,463 18,068 35,371

51 Projected Income Statement
© 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

52 Southwest Update © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

53 Questions © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK

54 Reference Southwest 2011 Annual Report
Book: Lunch: How to quickly propel your business beyond the competition Southwest.com Southwestonereport.com airline-food 001/index.html © 2013, Yoshives Belizaire, Zhongling Cao, Shawn Parker, Dave Saucier, UMFK


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