1. ATS QUALITY ASSURANCE PROGRAMMES

2. NAV CANADA: THE COMPANY
NAV CANADA, a non-share capital, private sector corporation incorporated May 1995
Financially self-sufficient entity
Commercial business: surpluses reinvested, used to reduce debt and/or to reduce user fees
Assumed responsibility of ANS November 1996. 4 6 6 6

3. SAFETY FIRST First priority is the provision of safe ANS
Open Safety Culture

4. NAV CANADA SAFETY STRUCTURE
INTERNAL
Office of Safety and Quality Management
Safety and Service Design
Air Traffic Services
EXTERNAL
Transport Canada
Transportation Safety Board

6. Corporate Safety Objective
STRATEGIC SAFETY GOAL
To reduce NAV CANADA-related safety-risks to a level as low as reasonably achievable.

7. OFFICE OF SAFETY AND QUALITY MANAGEMENT MANDATE
Internal and independent safety Oversight
Leadership in the management of ANS related risk

8. Safety Roles of the OSQM
Internal Oversight
Advise Board of Directors, Executive Management Committee, TC & TSB
NC Observer Program
Independent risk assessments & evaluation
Confidential Reporting - ‘ARGUS’

9. Safety Roles of the OSQM
Leadership
Propose & coordinate - safety management planning, training, measurement
Propose & coordinate human factors initiatives
Propose & coordinate risk management techniques
Facilitate communications
Promote safety management

10. Safety and Service Design
Reports to VP Operations
Conducts Operational Safety Investigations
Measures Safety Performance

11. AIR TRAFFIC SERVICES DIVISION
Reports to V P of Operations
Determines ATS Procedures.
Determines requirements for operational systems and equipment.

12. AIR TRAFFIC SERVICES DIVISION
Monitors the day to day operation of ANS.
Conducts cyclical evaluations of all ATS unit.
Proficiency Checks.

13. Transport Canada Conduct Audits of all ATS Units
Conduct Inspections of all ATS Units
Confirms compliance with CARs

14. Transportation Safety Board
Investigate Incidents or Accidents.
Issues safety notifications or recommendations when required.