1. AN OVERVIEW OF INTERPERSONAL COMMUNICATION

2. DEFINING COMMUNICATION
What is communication?
“A giving or exchanging of information” (webster)
“communication involves the conveyance of something to someone else- our ideas, our aims, our wants, our values, our very personalities.” (Robinson and lee)

3. Why is it important? Personal development and identity Quality of life
Physical and emotional health
Coping with stress
Career success
Part of being human

4. Types of communication
Intrapersonal
Interpersonal (versus impersonal)
extra-personal

5. Process of interpersonal communication

6. Effective interpersonal communication
Appropriate self-disclosure
Cultural sensitivity
Concreteness
An ability to express feelings (verbally and nonverbally)
Attending and listening
An ability to respond in an effective manner
An ability to deal with conflict effectively

7. Self-disclosure and interpersonal effectiveness

8. What is self-disclosure?
“Revealing information about oneself, including thoughts, feelings, desires, needs, and goals” (Wilson)

9. What is appropriate self-disclosure?
Fitting and suitable (egan)
It is the Right amount, depth, time, person, situation
Over disclosure versus under disclosure

10. How do we self-disclose?
Verbally
Nonverbally
Writing
actions

11. Why is self-disclosure important?
Self understanding
Sharing of concerns
Self-revelation
Nurturance of a relationship

12. What are the risks of self-disclosure?
Rejection
Being judged
Having disclosure used against you
Feeling emotionally naked
dislike

13. Guidelines for self-disclosure
At what stage is the relationship?
What are the risks?
Is it reciprocated?
Here and now versus there and then
How will it affect the other person?

14. Johari window