1. Lecture One Chapter One
The Role of Communication in Contemporary Organizations

2. CLASSIC MANAGEMENT THEORY
Ancient and Medieval - Commerce/Written Records
Scientific Knowledge - One Way/ Rules (Taylor, Gilbreth, Emerson
Administrative - Authority/Discipline (Fayol, Weber)
Human Relations Theory-Listening /Relationships (Follett, Mayo, Carnegie)
Behavior - Complexity of human interaction (McGregor, Maslow,Weick)
Empowerment- Distribution of Power
Contingency-jobs, organizations, people

3. Six of Fayol’s Principles
Division of Work
Authority
Discipline
Unity of Command
Subordination of Individual Interests
Scalar Chain

4. CONTEMPORARY DYNAMICS
DIVERSITY
GENDER
CULTURE
AGE
EDUCATION
COMPETITION/
Quality
STRESS
ETHICS

5. JOHN NAISBITT’S TRENDS
INFORMATION SOCIETY
DECENTRALIZED STRUCTURES
PARTICIPATIVE GOVERNANCE
NETWORKS REPLACING HIERARCHIES