1. Tackling underperformance in ICT
Forward-thinking schools are using a range of new solutions, tools and expertise to help teachers, staff and the IT support team ensure that your technology goes beyond IT that ‘just works’ to help your whole school perform at their best.

2. 7 signs of educational IT excellence
Agenda
7 signs of educational IT excellence
E-safety and protection from online security threats
Faster IT fixes and preventing reoccurring IT problems
Network maintenance and good housekeeping
Using ‘big data’ for service improvement
Business Continuity and Disaster Recovery
The right-size IT team
Innovation for the right reasons

3. E-safety and protection from online security threats
7 signs of educational IT excellence
E-safety and protection from online security threats

4. 7 signs of educational IT excellence

5. Network maintenance and good housekeeping
7 signs of educational IT excellence
Network maintenance and good housekeeping

6. Classroom device maintenance  Server maintenance 
7 signs of educational IT excellence
Classroom device maintenance 
Proactive and reactive maintenance of classroom AV equipment
Maintenance of the ICT Asset Register
Liaison with third party support providers (e.g. VOIP provider, CCTV, Library Systems)
Server maintenance 
Identify issues related to disk space, memory and CPU use or Scheduled Tasks
Ensuring the UPS is on and functioning effectively
Monitoring for Windows security updates
Print maintenance 
Monitoring of server print queues
Installation, relocation and hardware maintenance of all print devices
Proactively monitor and manage ink and toner changes and paper loading
Security & back-up maintenance 
Monitoring and maintenance of server backup software and media
Completion of agreed weekly checks
Proactively check for anti-virus software installation, updates and malware

7. Ask for a copy of our IT responsibility checklists
Next steps
Ask for a copy of our IT responsibility checklists
See us on stand 6

8. Business Continuity and Disaster Recovery
7 signs of educational IT excellence
Business Continuity and Disaster Recovery

9. Using ‘big data’ for service improvement
7 signs of educational IT excellence
Using ‘big data’ for service improvement

10. Examples of the types of data you SHOULD have access to…

11. Examples of the types of data you SHOULD have access to…

12. 7 signs of educational IT excellence
The right-size IT team

13. In forward-thinking schools.
7 signs of educational IT excellence
IT support is changing
In forward-thinking schools.

14. Innovation for the right reasons
7 signs of educational IT excellence
Innovation for the right reasons

15. How do you plan your approach?
7 signs of educational IT excellence
How do you plan your approach?
Understand
Shape
Design
Deliver
Evolve
UNDERSTAND what your school wants to achieve, what strengths you have now and what weaknesses and barriers exist – then you need to PRIORITISE.
SHAPE what your solution might look like – at a top level, working with an IT partner and learning from other schools
DESIGN, in detail how you and what you will implement and how.
DELIVER the plan – that might be in one ‘big bang’ but it’s more likely to be a phased process.
EVOLVE the solution to grow with your school as your needs change.

16. Next steps
Collect your printed guide to the 7 signs of educational IT excellence as you leave this session.

17. Next steps
Ask about a free IT healthcheck To help you understand your current strengths and weaknesses.

18. Next steps
Enter our prize draw to win a ‘me-time’ hamper and enjoy 5 minutes for yourself!
See us on stand 6

19. Any questions?

20. Thank you