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The Stratus® ftServer® Family
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Platforms Differentiated by Superior Availability
Stratus Confidential Platforms Differentiated by Superior Availability Industry-standard ftServer® platform >99.999% availability across fleet Choice of hardened operating system Automatic availability; no application modification Red Hat® Enterprise Linux® Red Hat Certified Hardware Catalog VMware® Infrastructure 3 Global Alliance Partner Microsoft® Windows Server™ 2003 Microsoft Hardware Compatibility List The Stratus ftServer family is based on industry-standard Intel processors and a choice of the Microsoft Windows 2003 operating system or Red Hat Enterprise Linux 4, along with many other standard hardware and software components. ftServer systems are listed on the Microsoft Hardware Compatibility List and Red Hat Certified Hardware Catalog, ensuring that all standard Windows and certified Red Hat Linux software will run flawlessly on all ftServer models.
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Technology Partners Joint program to insure processor determinism
Stratus Confidential Technology Partners Joint program to insure processor determinism Early access to new processors ftServer® Series systems in Intel labs Collaborate on OS availability features Hardened drivers Memory resynchronization Support for mission-critical applications Collaborative support model ftServer systems in partner test labs Reseller of CLARiiON® storage systems ftServer Series systems in EMC Qualification lab Collaborative support model
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Continuous Availability – 99.999%
Stratus Confidential Continuous Availability – % Track record of success Trusted availability partner for over 27 years to enterprises, government agencies and telecommunications service providers worldwide Pioneer in continuous availability solutions Clients in 70 countries on 6 continents Global world-class expertise Specialized availability experts Unrivaled troubleshooting expertise
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Stratus® ftServer® Family
Stratus Confidential Stratus® ftServer® Family 2500 Family 4400 Family 6200 Family Dual-core Quad-core Positioning Highly affordable, entry-level, fault-tolerant server Versatile, expandable Price/performance leader for applications that must not fail Enterprise-class server delivering maximum performance & availability for mission-critical computing Deployment Model Replicated remote locations Departmental business processing Critical enterprise business/operations processing Workload Standalone Fixed configurations Stable Sophisticated SMB environments General purpose Growing or unpredictable Transaction-intensive Database server Server consolidation The current ftServer family consists of the entry-level 2500, the price/performance leading 4400 and the enterprise-class quad-core 6200.
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ftServer® Architecture: Lockstep Technology
Stratus Confidential ftServer® Architecture: Lockstep Technology Duplex hardware components Fault Detection & Isolation Embedded I/O PCI Disks CPU Chipset Memory Fault Detection & Isolation Lockstepped CPUs Multi-path I/O Fault Detection & Isolation Embedded I/O PCI Disks CPU Chipset Memory Fault Detection & Isolation Lockstep technology uses replicated, fault-tolerant hardware components that process the same instructions at the same time. In the event of a component malfunction, the partner component provides an active spare that continues normal operations and prevents system downtime. The system also eliminates transient hardware errors that, in-turn, could cause software failure. ftServer systems use a standard DMR (Dual Modular Redundancy) configuration which includes two CPU/memory units. The fault-tolerant I/O system is logically separated from the CPU-memory system. Hardware logic, in the form of custom ASICs, acts as a PCI bridge between the CPU and I/O, and also provides the core error detection, fault isolation and synchronization logic for the lockstep architecture. Fault-tolerant I/O is implemented using replicated PCI buses, replicated I/O adapters and replicated devices. Multiple paths are available to any logical I/O operation, including both internal and external storage operations. Any I/O operation failure will result in a retry using an alternate path ensuring successful completion of the I/O operation. Eliminates single points of failure Detects and isolates errors Presents single software image Delivers zero switchover time 4400 2500 6200
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Stratus Lockstep Technology: Automatic Availability
Stratus Confidential Stratus Lockstep Technology: Automatic Availability Redundant components execute same instructions in lockstep Self-checking logic detects and isolates errors to the component level and notifies Stratus of problems Stratus systems are designed to handle hardware problems automatically, with no failover delay or data loss. Lockstep technology uses replicated fault-tolerant hardware components that process the same instructions at the same time. Hardware logic, in the form of Stratus chipsets, provides the core error detection, fault isolation, and synchronization logic for the lockstep architecture. Errors are detected and isolated to the component level and the system itself then notifies Stratus of any problems so that corrective action can be initiated immediately. Stratus systems are also built to withstand unpredictable transient errors that can lead to system downtime or cause silent data corruption on conventional systems and clusters. In the event of a component malfunction, the redundant component acts as an active spare that continues normal operation, thus averting system downtime. While other servers may offer duplicated power supplies, fans, and disk drives, only Stratus provides protection for core system components including motherboards, processors, memory, I/O buses, and I/O adapters. In-memory data is protected from hardware failures by the ftServer lockstep architecture which maintains at least two copies of all memory data. System distinguishes between transient and hard errors; withstands transient errors If hard error occurs, faulty component is taken out of service; duplicate component continues normal processing In-memory data and disk data are protected
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Failsafe ftServer® System Software
Stratus Confidential Failsafe ftServer® System Software Prevents, diagnoses, and resolves software issues Hardened drivers prevent software failures ftServer hardware and software combine to shield operating system, middleware and application from the impact of transient errors Software issues are reliably captured, analyzed and corrected Extensive integration / error insertion testing In-memory data and disk are protected Failsafe software runs concurrently within the system to prevent many software errors and to capture, analyze, and correct other software issues that might disrupt processing. Even in-memory data is constantly protected and maintained. Unlike standard servers or clusters, ftServer hardware and software handles many errors transparently, shielding errors from the operating system, middleware or application software, thus eliminating many potential software problems. Stratus-supported device drivers include software extensions for full hot-plug operation, transparent failover, and added diagnostic and service capabilities, along with additional integration testing and reliability improvements. Stratus hardened drivers add considerable reliability to the Windows environment on ftServer systems. Stratus uses a rigorous test process that targets fully-integrated systems including all hardware and software options in a variety of configurations including maximum configurations. Systems are tested under extreme processing and I/O loads and errors are continuously simulated during the test process. Finding and resolving these integration and error-insertion test issues results in a higher level of software reliability for ftServer systems. ftServer management and diagnostic features ensure that software issues are reliably captured. With Stratus Assured Availability Plus Service, a user can count on Stratus to take responsibility for diagnosis and resolution of any system crash, including issues within the Window operating system. In-memory data is protected from hardware failures by the ftServer lockstep architecture which maintains at least two copies of all memory data.
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Stratus Failsafe Software: Automatic Availability
Stratus Confidential Stratus Failsafe Software: Automatic Availability Reliably distinguishes software issues from hardware issues to speed problem resolution Driver hardening ensures uninterrupted processing if an I/O interface fails Rapid disk resynchronization transparently mirrors disks and protects data integrity Accurate error data capture enables root-cause analysis to prevent problem recurrence Management and diagnostic features also capture, analyze and notify Stratus of software issues. Unlike standard servers or clusters, ftServer Series hardware and software combine to handle many errors transparently, shielding the operating system, middleware and application software, thus eliminating many potential software problems. Stratus-supported device drivers include software extensions for full hot-plug operation, transparent failover, and added diagnostic and service capabilities, along with additional integration testing and reliability improvements. Stratus hardened drivers add considerable reliability to the operating system on ftServer Series systems. Stratus uses a rigorous test process that targets fully-integrated systems including all hardware and software options in a variety of configurations including maximum configurations. Systems are tested under extreme processing and I/O loads and errors are continuously simulated during the test process. Finding and resolving these integration and error-insertion test issues results in a higher level of software reliability for ftServer systems. RDR continually monitors the integrity of the RDR-enabled disks, scouting for bad blocks. RDR then fixes bad disk blocks, and copies the correct data from the partner. This online bad block correction maintains data integrity and system availability, key components to the mission-critical functions of Stratus’ ftServer systems. ftServer Series management and diagnostic features ensure that software issues are reliably captured. With Stratus Assured Availability Plus Service, a user can count on Stratus to take responsibility for diagnosis and resolution of any system crash, including issues within the operating systems.
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ActiveService™ Architecture: Automatic Availability
Stratus Confidential ActiveService™ Architecture: Automatic Availability Component fails. System ISOLATES fault and notifies Stratus that a CPU has failed System automatically orders CORRECT replacement part Next Day Delivery Service Hot-pluggable components are EASY to replace The ActiveService Architecture has its foundation in the design of the hardware and its technology-enabled Access features. The system's self-monitoring and diagnostics features are capable of correctly identifying the specific hardware or software component that causes an abnormal condition. The elimination of guesswork and trial-and error-part swapping clearly sets ftServer systems apart from alternative high-availability solutions. In the event of component failure, the system automatically opens a call with the Stratus Customer Assistance Center that supplies information on exactly what action is needed. Most replacement components arrive within 24 hours. . The hot-pluggable components are easy to replace by users without special tools, commands or a visit from a field engineer. Once in place, the new component is automatically integrated into the running system. Throughout this entire process, you system and application will continue to run normally. System synchronizes with replacement component Normal processing continues throughout process!
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ftServer® Family User Benefits
Stratus Confidential ftServer® Family User Benefits Continuous Availability Operational Simplicity Financial Advantage > % uptime for a suite of enterprise Operating Systems Operating System availability enhancements Space-efficient fault-tolerant design Quick to deploy Simple to operate Easy to maintain Technology-enabled services Low TCO Cuts cost of downtime Minimizes business disruption Better resource utilization With the ftServer family, Status provides a practical and affordable way to achieve the highest levels of availability for Microsoft Windows and Red Hat Enterprise Linux environments. Our ftServer line delivers Continuous Processing through Stratus’ lockstep technology, failsafe software, and the ActiveService Architecture. These key features automatically work together to prevent downtime in the easiest way possible. Our newest generation of systems expands on these inherent strengths with superior price-performance, greater space efficiency, and simpler serviceability. Stratus' Smarter Approach to Uptime also rewards users with a tangible financial advantage over competing approaches. This superior technology reduces the costs associated with complicated deployment, unplanned downtime, and ongoing support expenses.
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Operational Simplicity
Stratus Confidential Operational Simplicity Designed for the most demanding local, remote, and lights-out computing environments Stratus industry-standard platforms are as easy to install, use, and maintain as conventional servers Day in and day out, organizations deal with the reality that neither their in-house IT staff nor vendor service professionals will be close at hand to every site or able to respond quickly to every situation. This includes centralized computing operations where IT resources are becoming more and more constrained, remote sites where there may not be immediate access to engineers or parts, as well as lights out environments where IT resources may be non-existent. We respond to these needs with systems that have proactive remote service capabilities and are easy to install, use and maintain.
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Stratus Confidential Easy to Install Rapid deployment: applications typically up and running in less than a day Single system; single software licenses Customer Response “I like the Stratus ftServer system because of its simplicity. With clustering, the typical approach to high availability, comes other issues including complex configuration and management, as well as software compatibility.” Vaughn Book, Senior Vice President and Chief Technology Officer Arrowhead Credit Union Because fault-tolerant ftServer systems supply uptime protection automatically, without added effort, they eliminate the time consuming and people-intensive work needed to implement high-availability clusters. Applications running on an ftServer system are unaware of any unique hardware or software elements of the ftServer architecture. Typically, an ftServer Series system can be installed - with the application loaded and ready for operation in less than a day. By contrast, applications should be modified to use cluster APIs in order to operate optimally in a cluster environment.
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Easy to Use Streamlines day-to-day operations Customer Response
Stratus Confidential Easy to Use Streamlines day-to-day operations Minimal operator intervention required No need to think about failure scenarios Remote monitoring, physical indicators; and hot-pluggable components simplify serviceability Reduces workload of IT support staff; enables redeployment of scarce resources Customer Response “One of the reasons for a change to the ftServer system was to increase operational simplicity. Considering the limited size of our IT team, the easy management of the new server will also allow us to save a lot of costly human effort." Diego Bertazzi, Operations Manager Information Technology Group, Casino de la Vallee ftServer systems effectively streamline your day-to-day operations. We've significantly eliminated operator intervention for routine management or when a hardware failure occurs because the system is designed to handle and report problems without disrupting your normal computing operations. And, there is no need to even think about failure scenarios or rewrite scripts which can change any time you make changes in your computing environment. A problem on other systems also means your staff must spend precious time finding the problem first and then figure out the best way to fix it. Our remote monitoring and 24 x 7 diagnostics means we often know about potential problems before you do! Customers often tell us that the first time they are aware of any issues is when they receive a call from us telling them exactly what problem has occurred along with the recommended remedial action. When necessary, our service personnel can also dial into your Stratus system, regardless of where it is located, and take corrective action (even if it is offline). In fact, more than 95% of the time issues are resolved remotely. Should a replacement part be necessary, the system's colored status LEDs indicate exactly what component is affected. Our components are designed to be customer-replaceable.
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Easy to Maintain Integrates with standard management tools,
Stratus Confidential Easy to Maintain Integrates with standard management tools, existing staff skills, operational procedures Managed as a single, industry-standard server Customer Response “Because the ftServer system runs in a Windows environment, we are able to leverage technical expertise that's plentiful throughout our staff. This is a big change from the special knowledge needed to work with the ATM/EFT controller that we replaced." Gomer Jones, Senior Vice President Texas State Bank ftServer Series systems are administered as single systems. Your organization can use standard management tools and procedures. And, you save even more on operational costs because you can leverage existing skills and staff training. In contract, managing clusters involves special skills as well as additional configuration and management procedures beyond those needed to manage standard servers.
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Immediate Application Availability
Stratus Confidential Immediate Application Availability Application transparency Applications load and go Instant fault-tolerance Customer Response “Standard Windows server-based applications run without a problem, operating transparently on the fault-tolerant platform." The Stratus approach to applications availability is both automatic and transparent. The ftServer Series family meets qualification for the Microsoft Hardware Compatibility List (HCL), VMware HCL Systems Compatibility Guide, and Red Hat Certified Hardware Catalog. This is your assurance that standard compatible software will run flawlessly on ftServer Series models without ANY modification. You simply power up the server and load your application to benefit from our Continuous Processing technology. This immediate access to application availability is another clear advantage that Stratus servers offer compared with clusters, which recommend (and in some cases require) that applications be modified for cluster operation. In addition, the loss of memory and application state during a cluster failover often dictates design changes within the application to prevent unacceptable data loss.
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Remote Problem Resolution that Goes Beyond the Hardware
Stratus Confidential Remote Problem Resolution that Goes Beyond the Hardware When You call ... ... an availability expert answers. The types of problems we resolve daily Operating system Network Database Multi-vendor issues Hardware Application Patches Security Hot fixes Stratus ActiveService Network is a secure, fault-tolerant worldwide network that enables instantaneous, around-the-clock monitoring and troubleshooting of systems regardless of physical locations. The Stratus Customer Assistance Center (CAC) provides the critical support necessary to ensure continuous operation. At Stratus 24x7 support is the norm, not the exception. And whenever you call, an availability expert is there to help you immediately. The server's remote support capabilities – made possible by Stratus out-of-band management technology and our global ActiveService Network – also enable service engineers to diagnose, troubleshoot, and resolve problems online as if they were on-site. Running on independent power and network connections, the out-of-band management device allows remote communication to take place between Stratus’ ActiveService Network and the customer’s module — regardless of the system’s state. This allows a service engineer to remotely power on/off or reset/ reboot the system and manages the security of incoming and outgoing communications through the ActiveService Network. But, we don't limit ourselves to solving Stratus server problems. Our customers consistently credit us with understanding availability at every level -- from the server to the operating system to the network to the ongoing managed services needed to maintain optimal performance. Customer Response “You need immediate help when you have a 911 systems issue, and Stratus understands that. Your call doesn't go into a phone tree. You speak to a problem-solver right away." Douglas Bolton, Information Systems Analyst San Diego Fire & Life Safety Services
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Select the Support Offering that Matches your requirements
Stratus Confidential Select the Support Offering that Matches your requirements Service Tier Offering Your Business Environment Stratus Value Add Assured Availability Plus Extremely risk adverse High cost of downtime Mission-critical applications Require highest level of 24/7 support Immediate response from an expert Single point of contact Priority issue escalation Root-cause analysis and permanent fix Availability partnership Premium operating system services Availability program guarantee System Traditional service levels are adequate Competitive with traditional vendors break/fix services Premium Stratus offers two tiers of service offerings Premium” and “Basic” Premium support service customer business concerns include: • Extremely risk adverse • High cost of downtime • Mission-critical applications • Require the highest level of 24/7 support Premium Value-added service components include: An immediate response from an expert Single point of contact when they have a serious/critical problem Priority management issue escalation Root cause and permanent fix Manage OS kernel issues directly with Microsoft or Red Hat Availability partnership (take ownership even when vendor ownership is not immediately clear Assured Availability Program Guarantee Basic maintenance customer business concerns include: • Initial acquisition cost • Traditional service levels are adequate Basic maintenance customer service components include: Be competitive with traditional vendor break/fix services Basic
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Availability Alternatives
Stratus Confidential Availability Alternatives Standalone Systems some duplicate components Clustered Systems ftServer Systems Reduce failure Recover from failure Prevent failure Cost of downtime negates advantage of low purchase price Unpredictable availability - varies by vendor / model When it fails, it fails hard Success depends on correct planning and implementation Satisfactory operation highly dependent on skilled personnel Lockstep technology, failsafe software, and ActiveService™ architecture provide continuous availability No special skills required to implement and manage Some of today's servers offer subsets of availability features in the form of duplicated components but these vary greatly by vendor and model. The notion is to reduce the probability of failure - but when a standalone server fails, it fails. Such servers aren't designed to prevent downtime or data loss, nor are they able to recover quickly from problems. Clusters are built by assembling hardware and software from multiple vendors. Physical connections and software programs link two or more servers so that when a failure occurs on one, its workload fails over to a server that is still operating. These configurations are described as high availability because they speed recovery from problems. They are not, however, designed to eliminate downtime altogether. They are also complex to build and maintain and require highly skilled staff throughout the lifecycle of the system. Whenever changes are made to hardware or software, its failover capabilities (software scripts) must be updated and retested to make sure that failover will work as planned. Stratus fault-tolerant ftServer systems provide continuous uptime because they are designed to prevent downtime from ever occurring. Normal processing continues without transaction or data loss should component failures or software faults that generally cause other servers to fail occurs. These systems give you the best of all worlds. Operationally they are comparable to a standalone system. They protect applications as well or better than clusters and standalone systems and from a technology availability standpoint they are superior to either alternative. We’ve graphically displayed how each effective each alternative is at addressing Gartner Group’s mix of the causes of unplanned downtime. We believe that the ftServer scores highest in all three categories for the following reasons:: -Technology Failures. The combination of lockstepped CPUs, redundant components, ability to detect and ride thru transient errors, Fail Safe software, and the insertion detection process used in the development of the system delivers the. -2- Application Failure. Many failures blamed on the OS or application are actually transient hardware problems that the ftServer will ride thru. Also, OS and applications are deployed with no modification further decreasing the likelihood of problems. -3- Operations Errors. The complexity of clusters demands expert-level administration and management. Conversely, the ftServer can be managed without specialized training. Operations Application Technology Effectiveness at addressing downtime
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Value Comparison Features ftServer® System >99.999%
Stratus Confidential Value Comparison Features ftServer® System >99.999% >Clusters 99.9% System Architecture Lockstep Technology Zero failover time Failure prevention Minutes of failover Failure recovery Resource Protection Failsafe Software Protects memory & disk data Shields SW from transient HW errors Protects ONLY disk data HW errors cause OS and application failures Service technology ActiveService™ Architecture Fault detection and isolation Hot-swappable components Built-in serviceability Limited self diagnostics Limited hot-swappability Add-on serviceability Deployment Immediate Script development/testing Application Modification None Recommended Operation Single system image Lights out operation Multiple system images Requires IS Support Continuous Availability Operational Simplicity Financial Advantage The recovery time comparison assumes hardware failure. For a software failure, both ftServer and a cluster will recover in minutes (ftServer reboots while a cluster fails over). A cluster failover always loses all memory contents, while ftServer preserves all memory contents in the event of a hardware failover, and preserves data in the event of a system software failure. Applications can take advantage of memory persistence to both improve performance and reduce complexity. It is recommended that applications be modified to work best in a cluster environment, although this is not an absolute requirement.
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Ease of Implementation: Availability Alternatives Comparison
Stratus Confidential Ease of Implementation: Availability Alternatives Comparison Implementation Process Standalone some duplicate components Clustered systems ftServer system Planning and design None Extensive Addresses single points of failure Extra work required Yes; it's built-in Sizing / load balancing Nodes must be properly sized for adequate performance Application modification Highly recommended to ensure failover, SW compatibility, data integrity Develop and test failover scripts No Yes; must repeat with each change Test for effectiveness Yes Document procedures Extensive documentation The Stratus ftServer and competitive standalone servers compare almost identically when it comes to ease of implementation. Essentially, it’s “load and go”. The main difference of course, is that the level of availability (99.999% and greater) delivered by ftServer systems. Ease of implementation has been, and continues to be one of the major drawbacks to high availability clusters. Customers who choose to implement a cluster should be aware of the amount of effort and time it takes to properly plan and test the solution before implementation can occur. Even after the cluster is deployed, the work isn’t over. In fact, it never ends because every time a change is made to the configuration, the cluster needs to be tested to insure proper failover will occur.
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Problem Handling Effectiveness: Availability Alternatives Comparison
Stratus Confidential Problem Handling Effectiveness: Availability Alternatives Comparison Problem Handling Features Standalone some duplicate components Clustered systems ftServer system Recovery time from failure Minutes to days Minutes to hours Zero In-flight data All lost on failure All lost on failover No data loss Fault detection and isolation Limited Yes, to the component level Transient errors May cause failure; lead to silent data corruption Withstands transient errors; no data corruption Hard errors Varies by HW configuration; possible failure System failover System continues normal processing Integrity of database transactions Varies by HW configuration Yes Driver hardening No While the availability characteristics of standalone servers are – as a rule –increasing, they are still extremely vulnerable to catastrophic hardware crashes. Depending upon configuration, failures to components including processors, memory, disks and their controllers, voltage regulators, power supplies, and fans can all result in an outage. And, depending on the type of failure, a standalone server can be offline until the service provider arrives hours or even days later (hopefully with the right replacement part). High availability clusters – if implemented and managed correctly – will deliver a higher level of availability than a standalone server. (Think of this increase in availability as a reward for all of the effort that goes into the set up and care-taking of the cluster). However, even with expert setup and management, the best a cluster can hope for is “speedy” recovery from a failure. When a failure does occur, any in-memory data that was being worked on is lost and the amount of time that the application is unavailable is highly dependent on such things as the time it takes to recognize that the failure has occurred, the time it takes to fail over to an available server and the time associated with database and application recovery. Both standalone servers and clusters are also susceptible to problems caused by transient errors and misbehaved drivers.
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Solutions Management: Availability Alternatives Comparison
Stratus Confidential Solutions Management: Availability Alternatives Comparison On-going Management Standalone some duplicate components Clustered systems ftServer system Server platform Single system view; no special skills Complex; requires specialized personnel Single system view; no special skills Failover testing when changes are made No Required System monitoring, reporting, diagnostics Varies by vendor and platform Integrated 24 x 7 system monitoring, status reporting tied to ActiveService Network Remote problem identification / repair Limited. Varies by vendor and platform Yes: even when server is offline Memory data capture in event of OS outage Yes, default feature; does not delay application restart Change management Changes easily tracked Complex documentation A particular strength of the ftServer is the ease with which the system can be managed on a daily basis and repaired when a problem does occur. The ftServer appears to the administrator as a single system and requires no special testing or change management procedures thereby greatly reducing the likelihood of administrative errors. Because the ftServer’s ActiveService Architecture is engineered into the systems’ design – not added on as an afterthought –problems are instantly identified and reported and problem resolution can commence immediately. While competitors offer “phone home” technology to identify certain classes of problems, none can match Stratus’ ability to diagnose, root-cause, and remedy most problems remotely. Stratus value-add features include the ability to capture the contents of memory after a failure occurs while simultaneously bringing the system back online. Competitive servers are faced with a choice of either bringing the system back online or delaying the system restart in order to harvest the contents of memory in order to analyze the cause of the failure.
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Managing Planned Downtime (Windows® only)
Stratus Confidential Managing Planned Downtime (Windows® only) Challenges Availability risk Ease of use Minimize downtime Clusters Prone to synchronization and recovery issues _ Cluster expertise required Minimal (1 to 3 short duration) outages Stratus Active Upgrade™ Automatic synchronization between production and update System can be restored to its original state at any time Automatic pre-upgrade readiness check Single OS and Single Application Intuitive user-interface guides you through every step No Application modification Single Application outage Upgrade completed in seconds Prior to Active Upgrade, the only option for minimizing planned downtime was cluster rolling upgrades, where one node of the cluster is updated while all users are connected to the other node. While this does accomplish the task of minimizing downtime, it is challenging to insure both systems are the correct configurations, and perhaps more daunting is the recovery required if an issue is encountered during the update. This often requires multiple restores and application check pointing before starting all over again . In contrast, Active Upgrade automatically insures that production and update versions are the same. In addition, if issues are encountered during the update, the system may be returned to its original state by the press of a button with no downtime at any step of the upgrade. From a simplicity standpoint, Active Upgrade requires only a single upgrade to the Operating or application, since there is only one copy of the ftServer, Operating System, and application. Unlike clusters, which may require application modifications to make them cluster aware so that they operate properly in a rolling upgrade, applications may operate on a system with the Operating System or application being upgraded by Active Upgrade with no modification whatsoever. Last but not least, Active Upgrade requires only a single application outage while clusters may require as many as 3 depending on the cluster type (Active-Active or Active-Passive).
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Cluster Customer Experience
Stratus Confidential Cluster Customer Experience Implementation Process Failure Recovery Process Requires specialized skills: Planning Designing Building Scripting Configuring Measuring Testing Process must repeated with each change! Notify service provider Wait for arrival Problem analysis Replace failed component Reboot OS Recover file system Recover database Restart network software Restart application Time-consuming, labor-intensive
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Stratus Customer Experience
Stratus Confidential Stratus Customer Experience Automatic Availability Implementation Process Failure Prevention Stratus Continuous Processing® technology prevents failures from occurring 24 x 7 monitoring and reporting integrated into every system Root-cause analysis to prevent problem recurrance Load-and-go deployment Maximizes existing IT skills
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ftServer® Product Specifications
Stratus Confidential ftServer® Product Specifications ftServer 2500 system ftServer system ftServer 6200 system Processors 1-socket 1- and 2-socket 2-socket CPU/FSB Frequency Dual-core 2 GHz CPU 1333 MHz FSB Quad-core 2.66 GHz CPU CPU Cache 4MB L2 4MB L2 2 x 4MB L2 Memory 2GB–6GB DDR667 FBDIMM 2GB–12GB DDR667 FBDIMM 4GB–24GB DDR667 FBDIMM PCI Slots 6 x PCI-X, or 4 x PCI-X and 2 x PCIe RAID 1 Disk 3 Enterprise SAS or SATA Disks Embedded SAS, 2x ENET (10/100/1000) , 3x USB2.0, 2x COMM, VGA, BMC, R/W DVD Operating Systems Windows® Server 2003 Standard Edition or Red Hat® Enterprise Linux® Windows® Server 2003 Enterprise Edition VMware ® Virtual Infrastructure 3 Red Hat® Enterprise Linux® Form Factor 4U Rack and Pedestal 4U Rack Note: All I/O options specified in logical count, physical count is 2 times numbers specified
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Building Blocks of the ftServer® Family
Stratus Confidential Building Blocks of the ftServer® Family 2500 4400 6200 CPU / IO CRU Blindmate Backplane The ftServer family is based upon modular building blocks which are combined to build a fault-tolerant platform. The CPU/IO are rack-optimized CRU’s that are paired for fault-tolerance and inserted in a blindmate backplane.
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ftServer® Modular Family Components
Stratus Confidential ftServer® Modular Family Components CPU/IO 2U Blindmate Enclosure, front removable 1 or 2-socket CPU 6 DIMM Slots 1333 MHz Front Side Bus 4 GHz Memory Bus Up to 3 Hot plug, SAS or SATA Drives, front removable Power On button, front accessible & protected 6 Customer Configurable PCI-X/PCI-Express slots, rear accessible 2 10/100/1000 Com port, rear accessible The CPU-I/O is the main a module in all ftServer systems. Each CPU-I/O contains the equivalent of a single server including disk, PCI slots, memory, and processor(s), as well as integrated USB, SCSI, Serial, and Ethernet in a 1U form-factor. The CPU-I/O contains a variety of LED’s that provide the status of the CPU-I/O status, disk activity and status, PCI slots status, system management status, and Ethernet status, activity, and speed
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ftServer® Modular Family Components
Stratus Confidential ftServer® Modular Family Components Passive Backplane Passive backplane for seamless component interconnect Blind mates power and signal to CRU’s Standard 19” EIA compatible Adjustable rail – fits cabinet depth range 24” to 30” Shared connectors located in rear The blindmate backplane is a single unit into which the CPU-I/O units plug. While configuring a typical cluster may require configuring a myriad of data, heartbeat, and power cables; the ftServer interconnect is achieved by simply sliding in the CRU into the VHDM (Very High Density Metric) connection on the backplane. The backplane provides power and signals (data, clock, system management) to each CRU. In addition to the clock card the backplane contains an IO-Card containing the ports for the embedded Ethernet, USB, Serial, and VGA. The fact that the backplane is passive versus active dramatically improves the MTBF. The backplane mounts in a standard 19” rack and its sliding rails support virtually any rack depth.
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ftServer® 2500 Systems Workloads and Attributes Specifications
Stratus Confidential ftServer® 2500 Systems Workloads and Attributes Highly affordable fault-tolerance Easy to deploy and simple to manage Ideal for replicated deployment at remote locations Entry-level 1-socket server Specifications 4U rack-optimized form factor Pedestal option 1-way CPU 2.0 GHz dual-core Intel® Xeon™ processor with 4MB cache Dual modular redundancy SAS/SATA storage supporting 6 internal disks Optional external JBOD or RAID (Windows only) 2GB – 6GB memory 6 PCI-X slots, or 4 PCI-X and 2 PCI-Express slots Integrated 10/100/1000 Ethernet Windows® 2003 Standard Edition or Red Hat Enterprise Linux
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ftServer® 4400 Systems Workloads and Attributes Specifications
Stratus Confidential ftServer® 4400 Systems Workloads and Attributes Price / performance leader Dedicated business processing application server Ideal for departmental business processing; ideal for space-constrained data centers Mid-range 1- or 2-socket system Specifications 4U rack-optimized form factor Pedestal option 2.0 GHz dual-core Intel® Xeon™ processor with 4MB cache Dual modular redundancy 2GB – 12GB memory SAS/SATA, storage supporting 6 internal disks Optional EMC (Windows/VMware only) or ftScalable Storage 6 PCI-X slots, or 4 PCI-X and 2 PCI-Express slots Integrated dual 10/100/1000 Ethernet Windows® 2003 Enterprise Edition VMware® Infrastructure Red Hat® Enterprise Linux®
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ftServer® 6200 Systems Workloads and Attributes Specifications
Stratus Confidential ftServer® 6200 Systems Workloads and Attributes Enterprise-class, quad-core system for transaction-intensive workloads Top-of-the-line 2-socket server Specifications 4U rack-optimized form factor Quad-core 2-way SMP 2.66 GHz dual-core Intel® Xeon™ processor with 2 x 4MB cache Dual modular redundancy 4GB – 24GB memory SAS/SATA, storage supporting 6 internal disks Optional EMC (Windows/VMware only) or ftScalable Storage 6 PCI-X slots, or 4 PCI-X and 2 PCI-Express slots Integrated dual 10/100/1000 Ethernet Windows® 2003 Enterprise Edition VMware® Infrastructure Red Hat® Enterprise Linux®
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Storage Options Fault-tolerant protection of critical data Internal
Stratus Confidential Storage Options Fault-tolerant protection of critical data Internal Software-based RAID 1 and 1+0; 6 disk capacity SAS/SATA 73 GB, 146 GB 15K RPM SAS 250 GB, 500 GB 7200 RPM SATA 3.0 TB ftScalable Storage Hardware RAID Fibre Channel (Direct or SAN attach) 27 TB Stratus’ storage portfolio is designed to protect customer’s crucial data while complementing our fault-tolerant server architecture. Whether customers need to optimize the availability of their critical information, improve their storage utilization, protect information from disaster or reduce costs through simplicity, Stratus offers world-class storage options to meet any need. Stratus delivers the reliability and capability customers demand for their data storage environments. This slide depicts the range of capability offered for Stratus ftServer systems, from simple internal disks to an external fault-tolerant storage subsystem .. The internal ftServer storage subsystem supports 2, 4, or 6 or SAS or SATA hot-pluggable disk drives. The ftScalable Storage subsystem is designed to address the cost-sensitive, entry-level and mid-range data storage market segments while offering enterprise-class product attributes. Stratus Hardware Assisted Software Mirrors (HASM) HASM provides RAID Level 1 functionality through software, but exploits the Stratus ftServer system design to deliver maximum availability. HASM uses the fully redundant components within the Stratus system – controllers, busses, power supplies, additional error checking on all operations, hot-swap, SSN remote management - as well as the Stratus hardened device driver/SCSI Disk controller combination to ensure that the maximum amount of work is off-loaded from the main system to maximize overall performance. Stratus ftServers running the Windows Operating System can connect with our EMC attachment kit to either the EMC Symmetrix or CLARiiON family of products. This provides fibre channel connected hardware based RAID capability with comprehensive failover and management software capabilities.
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ftScaleable Storage: Feature Set
Stratus Confidential ftScaleable Storage: Feature Set Availability Redundant, hot-plug Active-Active controllers Rolling firmware upgrades EnviroStor™ Battery-free cache protection ASN Integration Snapshots Hot spares Performance 15K RPM SAS DupliCache: Patented redundant cache optimization Switched drive topology Capacity Dynamic expansion: up to 3 shelves 27TB maximum Dedicated, dual-host DAS, and SAN topologies
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Stratus Tape Backup Family
Stratus Confidential Stratus Tape Backup Family VS160 Tape 80GB/160GB native/compressed capacity 8MBps/16MBps native/compressed data-transfer rates External 1U rack-mount enclosure with single or dual tape drives available Output read-compatible with SDLT600 Available as standalone tape or with autoloader All ftServer platforms can connect to an external VS160 drive, either as a rack-mountable standalone unit or as an autoloader with a capacity of up to 16 cartridges.
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