1. Omni eControl

2. New Features in Version 2.x - Manage Mixed Networks: eDirectory, Active Directory, GroupWise, Exchange eControl Version 2.0 New Features

3. Use HD to provide a controlled interface for your Help Desk Operators Distribute standard Tier One Help Desk Operations to a larger number of non-technical people without worrying about them accidentally creating "distress" in your life by using NWAdmin and ConsoleOne®. Train your Tier One HDOs on how to use HDU in under 15 minutes! Increase user and administrator satisfaction Help Desk User Management (HD)

4. Provides a Win32, RIGHTS REQUIRED utility that allows you to control what options appear in the user administration screen. Provides a restricted, intuitive interface for Help Desk Operators (HDOs). Allow local administrators to: enable/disable accounts, change NDS and GroupWise passwords, change NetMail 3.x values, Group Membership, GroupWise Distribution Lists and and much more from a simplified interface Help Desk User Management (HDU)

5. Web-Based Interface for FOUR modules 1 Help Desk User Management User Self-Service Account Create/Manager Contact List 2 3 4 NDS/eDir GroupWise Through LDAP and eDir APIs Through Win32 APIs Browser Proxy Service AD, Exchange, Notes, OpenLDAP Version 2.0 Through LDAP N NetMail l Web Based Interface for Four Modules

6. 1.Help Desk User Management (HD) - Provides Help Desk Operators with the ability to carry out the TOP TEN user administration tasks - in a WEB browser – NO NDS/eDirectory rights required! 2.User Self-Service/Self-Administration (USS) – Allows you to set which user eDirectory fields can be updated/modified by a user in the Web Interface. 3.Account Create/Manager (AC) – Allows HDOs to create users based on eControl profiles and eDirectory templates. Allows users to sign up and auto-create an account from a WEB form. 4.Contact Lookup (CL)- Allows users to retrieve configured information from eDirectory (phone numbers, etc.) Zero Rights Modules

7. Disable / Enable eDirectory Account Disable / Enable NetMail – Expire GroupWise Reset Password Group Memberships Organizational Roles GroupWise Distribution Lists GroupWise Options Password Restrictions Login Restrictions Login Script Intruder Lockout Identification HD Top Ten Tasks

8. Automatically create account based on eDirectory template (home directory, group membership, container, etc.) and eControl Account Create Wizard Profile (naming convention and all other components not covered in eDirectory template) Customisable user required fields (first name, last name, middle initial, phone number, mobile number, etc.) Creates user name with specified naming convention and requires unique name in eDirectory and GroupWise system(s) (USS-AC) Allows Web-form account creation based on registration system information (version 2.0) Account Create/Manager Tasks

9. Subscribe/Unsubscribe from GroupWise Distribution Lists Select Challenge-Response Phrases and provide answers for Web-based password change Edit eDirectory fields (including extended Schema values) that have been enabled by the Administrator (mobile number, pager, etc.) Version 2.x will provide support for Secure Forms Processing (Vacation Request, etc.) User Self-Service/Self-Administration Tasks

10. Windows 2000 or 2003 IIS 5 or 6 A Security Certificate for SSL (optional) Microsoft Message Queuing (MSMQ) Novell Netware Client 4.9 (minimum) Novell GroupWise 5.x or 6.x MSDE or eDirectory Extension to provide Forgot My Password Self-Service Hardware/Software Requirements

11. Novell NetWare, OES, SUSE Linux, Windows LDAP version 3 needs to running on your server (NLDAP) NDS Version 8.5 or any version of eDirectory Local copies of Replicas to be accessed (recommended) Hardware/Software Requirements

12. Novell eDirectory Novell GroupWise Novell NetMail Microsoft Active Directory Microsoft NT Domains Microsoft Exchange Lotus Notes (version 3.0) Open LDAP SQL/MySQL, etc. Custom applications eControl Manage Mixed and Multiple Networks from a Browser

13. Thank you