2. Achieving Success Through Project Management Excellence
A Special Presentation For The Upstate New York Chapter Project Management Institute
Dr. Melodie Mayberry-Stewart
NYS Chief information Officer and Director of Office for Technology
February 20, 2008

3. Our Time Together … Going From Good to Great!
A Past Decade of Program and A Future Decade of Promise
What’s Ahead For Us
A Look Across the State of Major Tech Projects
Why Is PM Critical to Our Success?
Benefits of PM Excellence
Yesterday, Today & Tomorrow
Major Accomplishments and Future Initiatives
Remaining Challenges
Our Challenges and Targeted Improvements to Achieve PM Excellence
Questions and Answers?

4. “Going From Good to Great” A Decade of Progress- A Decade of Promise
CIO/OFT IT Environment
A Past
Decade of Progress
A Future
Decade of Promise
1997
2003
2007
2010
2017
Enterprise Data Centers 15 4 3
Number of Workstations Supported
---
23k
38k
40k
90k
Eligible Agencies Using Enterprise Systems
20%
50%
85%
Agencies Using Centralized Server Systems
13%
40%
State Broadband Penetration Ranking 1
Average Consumer Broadband Speed
2 Mbps
10 Mbps
20 Mbps
Number of Network Users
14k
55k
65k
85k
Number of Telecom Sites
400
550
1200
1500
1700
Minority and Women-owned Business Enterprise (MWBE) Participation Level
< 1 %
25%
Average Staff Augmentation Level
23%
16%
CIO/OFT Overall Customer Satisfaction Level (5 = Highest)
3.4
3.8
4.2

5. What’s Ahead of NYS - $3 Billion In Multi-Year Development Projects Planned

6. Why Is PM Critical to Our Success?
Project Management Helps the CIO:
Create Focus on What Is Most Important for the Organization
Enhance Accountability for Results
Spotlight Practices that Work to Reinforce a Continuous Learning Culture
Demonstrate Value of Repeatable Methods and Tools to Achieve Desired Benefits
Document Utilization of Resources
Mitigate Risks and Other Critical Success Factors

7. Yesterday, Today and Tomorrow…
Merged CIO/OFT into a Single Mission & Vision
Centralized all PM Resources Into An Enterprise PMO
Published NYS Project Management Guidebook
Implemented Project Management Mentoring Program
Today
Presented Budget to Double PM Staffing Level
Launched Portfolio Management Program
Tomorrow
Require Certified PMs for All Major Projects Prior to Final Approval
Increase PM Training Opportunities and Internships
Implement New Project Portfolio Tool for Better Portfolio Management
Create PM Services Offering For Small/Mid-Size Agencies

8. More Tomorrow…
Create NYS Enterprise PMO To Perform Statewide Enterprise Project Portfolio
Align Projects with Enterprise IT Strategic Plan
Eliminate Redundant and Inefficient Processes and Practices
Leverage IT Investments Through Greater Economies of Scale & More Value Creation
Share Best Practices and Expand Knowledge Management Capabilities
Enhance Enterprise IT Governance Transparency & Accountability

9. Remaining Challenges & Process Improvements…
Diminish Over Reliance on Contract PMs
Increase Use of PM Standards Across All Agencies
Build A Customer-Driven & Results-Driven Culture Through PM

10. In Summary, We Must Have Strong Project Management To Be Successful
We Need An Army of Certified Project Managers
We Must Implement The Right Performance Measures to Demonstrate Value Creation and Results

11. We Know IT… IT’s What We Do!

12. Thank You For Your Time …
Any Questions?
For More Information:
General:
Project Management specific: