1. Chester County Hospital Penn Chart Update
April 27, 2016

2. Management Team Penn Chart Update
Agenda
Topic
Presenter
Timeline Update
Meredith Fetters
Readiness
Super User Volunteers
Kathy Zopf-Herling
What’s Next – Training Update
Communication
Lisa Huffman
Glossary –
Want definitions:
GLRA
Activation
BPA
LDA
SBO

3. System Build and Clinical Content Build
Phase II Go-Lives
1: 10/22/16: PAH and CCH
2: 3/4/17: HUP, PPMC, Rittenhouse, HomeCare/Hospice
Calendar Year
2015
2016
2017
Month
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Phase I
Go-Lives
CCH ED
System Design
System Build and Clinical Content Build
Testing
Training
Done with system build
Gaps will be identified; need to address with operational workflow and process change.
Phase II Go-Lives
10/22/16
3/4/17
Fiscal Year
FY15
FY16
FY17

4. What is Operational Readiness????
PennChart Phase II Readiness Organizational Structure
What is Operational Readiness????
Entity Enterprise Readiness Committee
Department Readiness Committees
(Pharmacy, Nursing, Therapies)
PPMC
PAH
HUP
PMCCH
Home Health & Hospice
PennChart II Access and Revenue Cycle Readiness (ARCR)
PennChart II Clinical Readiness Committee
Department Readiness Committees
(Access, HB, HIM, HH Billing)
Please stress that although there is a broad org structure for readiness, true readiness occurs at the local level with local accountability and preparedness
Penn Chart Council

5. Penn Chart Council -
Operational Leads &
Readiness
Dashboard

6. PMCCH Operational Readiness Dashboard
Could we have at least one clinical example on there?

7. SuperUser Mobilization
CCH Super User List almost done!
So far have 260 volunteers from almost all areas of the hospital; and at least 60 willing to support the second live for HUP/Presby
Next Steps:
KZH to send out to dept managers for validation
Any dept missing?
Feast or famine?
KZH to send master list to central project team- due early May
Establish process for updating list of names
Santa Rosa consulting contracted for SUs
Verify additional SU for our live- Epic, LGH, Consultants?
Need to establish process for updating the list of names

8. Timeline for SuperUsers
August : SuperUser Classes
August 27- October 18: Super Users must attend at least 3 additional classes in their specialty to help out/get more comfortable
Informatics Council members are helping providers too, so need to attend at least 3 of their classes
Class requirements can generally be worked out around a vacation week
October 15-22: Organization meeting or webex right before live.
Saturday, October 22- November 5: All SuperUsers must be working full time- either as a designated SuperUser, but the rest of the time as “very prepared staff”.
Second two weeks of Live- SuperUsers available at least part time.
Downtown is implementing vacation restrictions – 6 weeks pre and post live

9. Training Update Scheduling of classes in progress
Classroom build and expense under discussion
Pilot training (practicing some content) will be held at CCH in May
Management Team Meeting- May 25- Jen Manosca to kickoff Education Plans
June – All staff should receive an notice from Knowledge Link
Correct class should be added to your learning plan
Check to make sure!
Must do pre-requisites in Knowledge Link (KL) before coming to class
Staff can register for their class through Knowledge Link, but should check with their manager first- balancing staff.
Vacation planning

10. Communication All Hands On Deck How we will Communicate Q & A
Regular Communication Forums – Management team, Department Meetings
Penn Chart Council
Power of One
Super Users will be contacted.
Team Page & Website:
Other – updates, newsletters
Q & A

12. Penn Chart Glossary
Activation – term for when official cutover to Penn Chart occurs – October 22nd, 2016
AVS – After Visit Summary
BCMA – Bar Code Med Administration
BPA – Best Practice Advisory – like Soarian Alerts
Cutover – process of cutting over from current systems to Penn Chart.
Command Center – Support and Call center for users at go live.
GLRA – Go Live Readiness Assessment
LDA - Lines Drains & Airways; also wounds
Mitigation- efforts to offset gaps with new processes
SBO – Single Billing Office
SCD – Standard Clinical Desktop