1. Welcome! Wisconsin Caregiver Support Community Monthly Call: December 11, 2017
Agenda
Welcome
Learn Something New: Maximizing Volunteers/Volunteerism Powerful Tools for Caregivers and other Caregiving Programs
Presenters: Sue Pleskac, Support Coordinator for PT4C, Professor Emeritus and Retired Volunteer Specialist
Lynn Scheinoha, Family Caregiving Program Specialist and Prevention Program Coordinator for ADRC of the Lakeshore
Carrie Myers, Resource Specialist for ADRC of Northwest Wisconsin
Carrie Porter, Transportation and Volunteer Specialist for GWAAR
Get the Skinny! Updates from the State Level (GWAAR, WIHA, Others)
Rally Time! Open Discussion on sharing your thoughts, questions, and local needs
Final Thoughts
Next Conference Call: Date and Focus

2. Volunteers At Your Door!
Sue Pleskac
Support Coordinator for Powerful Tools for Caregivers
Professor Emeritus UW-Extension, Retired Volunteer Specialist

3. Start With End In Mind What do volunteers bring to your program?
What do volunteers gain through involvement in your program?

4. Why Include Volunteers In Your Programs?
Credibility
Connections
Expand Your Outreach
Skills that Contribute to Your Purpose/Mission

5. Defining Volunteers
Wisconsin Department of Labor An individual who performs hours of service for a public agency for civic, charitable, or humanitarian reasons, without promise, expectation or receipt of compensation for services rendered, is considered to be a volunteer during such hours. The services are offered freely without coercion.

6. Some Wisconsin Facts Over 35% of Wisconsinites Volunteer
Time Value of Volunteers in Wisconsin: $23.06 up 2.6% Independent Sector 2017
Factors that affect Volunteering:
Increase of volunteers: Home ownership, education, transportation, number of community organizations and non profits,
Less volunteers: poverty and unemployment

7. Why People Volunteer
Volunteering provides a variety of personal benefits and satisfaction, in addition to the benefits received by nonprofit organizations and society as a whole.
The most important reasons cited were :
feeling compassion for those in need (86%)
having an interest in the activity or work (72%)
gaining a new perspective on things (70%)
the importance of the activity to people the volunteer respects (63%)
learn new skills both personally and path to employment
civic engagement/ citizenship in action

8. Cycle of Volunteer Staffing
Orient and Train Volunteer
Provide Support and Evaluate
Recognize Volunteer Work
Recruit and Place Volunteer
Design Volunteer Roles
Identify Program Needs

9. Starting with You What is Program’s Mission/Purpose?
What are your Program Needs?
How can you think outside the box?

10. Where to Focus Efforts
Recruit
Support
Retain

11. Top 5 Tips in Recruitment
Ask! Ask! Ask!
Listen!
Be clear about the volunteer role and responsibilities
Be clear about what they may gain
Offer support: training, transportation, etc.

12. Top 5 Tips in Supporting Volunteers
Ask! Ask! Ask!
Clear role description of responsibilities
Provide training
Provide materials and supplies
Have a go-to person for questions and ideas

13. Top 5 Tips for Retention Recognize and Appreciate! Listen!
Match the recognition to why they volunteer
Listen!
Provide constructive feedback in a safe space.
Build connections with volunteers to the organization.
Provide personal development opportunities

14. Welcome
Carrie Myers – Resource Specialist for ADRC of Northwest Wisconsin
Lynn Scheinoha – Family Caregiving Program Specialist and Prevention Program Coordinator for ADRC of the Lakeshore
Carrie Porter – Transportation and Volunteer Specialist for GWAAR

15. Volunteer Empowerment
Answer phones, make appointments
Input data
Compile outreach information packets
Distribute resources to community partners
Develop contact lists
Create marketing and outreach plans
Organize outreach events
Direct outreach activities
Peer mentoring/Volunteer training
Provide counseling & information and assistance
Directive
Consultative
Participative
Shared
Leadership
Increasing skill,
responsibility, autonomy
Carrie P.

16. Volunteers Stop Volunteering When:
Not respected and treated professionally
Not made an active player in determining what gets done and how
Unsure of the desired result
Unsure of the value of what they are doing either to the organization, those served, or the community
Not given opportunity to use all their skills, abilities, and experience.
Being micro-managed
Not understanding the significance of what they are asked to do; what contributions they will make to lasting improvements.
No opportunity for advancement and new learning
Health issues
Volunteers Stop Volunteering When:
Carrie

17. It’s a PRIVILEGE to volunteer - not a right.

19. Resources For You
Corporation for National & Community Service: Volunteering and Civic Life in America
Independent Sector:
Points of Light: