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9. 9 Against what?? SNRs/AQTF standards (VET) HE Threshold Standards (HE) CRICOS / National Code of Practice Performance Agreement/contracts … and theres more Compliance, Everywhere Compliance !! Compliance Legislation / Regulation

10. 10 Who By?? TEQSA Higher Education & Skills Group (HESG aka Skills Victoria) DEEWR / DIIRSTE ASQA VRQA Work Safe Victoria and the list goes on … Compliance, Everywhere Compliance !! Compliance Legislation / Regulation

11. 11 2010 Internal - 133 External - 39 2011 Internal - 143 External - 31 2012 Internal - 160 External - 32 completed, 11 yet to be completed 2010 – 2012 Audits So Far...

12. 12 RTO Re-registration (VRQA – 2010) VCAL Re-registration (VRQA/VCAA - 2010) Higher Education (VRQA / DEEWR/ AUQA/TEQSA – 2010, 2011, 2012): - Accreditation of new qualifications - Re-accreditation of existing qualifications Invalid Enrolment (HEGS (Skills Vic) – 2010, 2011, 2012) Professional body accreditation eg CPA (2012) ISO Certification (2010, 2011, 2012) Animal Ethics (Animal Welfare Bureau - 2010) CRICOS registration (ASQA/TEQSA – 2010, 2011, 2012) Aquaculture (Primesafe – 2010, 2011, 2012) AMEP & LLNP (DEEWR - 2010) Dept Human Services – Disability Standards (DHS - 2010) Bus Re-accreditation (Public Safety Transport Vic - 2010) High Risk & CIC Training Courses (WorkSafe Vic – 2010, 2012) Cattlecare Re-accreditation (AusMeat – 2010, 2011, 2012) Victorian Auditor Generals Office (VAGO – 2010, 2011) …just to mention a few 2010 - 2012 External Audits So Far...

13. Tertiary Education Quality and Standards Agency(TEQSA) Responsible for : Regulation & Registration of all HE providers (self accrediting and non-self accrediting) Approval of delivery of courses for overseas students (CRICOS); Accrediting HE courses; Handling complaints about providers. Source: www.teqsa.goc.auwww. 13 Compliance Legislation / Regulation TEQSa

14. Victorian Registration & Qualifications Authority (VRQA) (Prior to ASQA assuming responsibility for NMIT – VET only) Responsible for : Regulation & Registration of 1300+ RTOs Approve delivery of courses for overseas students (CRICOS); Accredit HE courses; Approve registration of NSAIs (HE); Handle complaints about Victorian RTOs including TAFEs. Source: www.vrqa.vic.gov.auwww.vrqa.vic.gov.au 14 Compliance Legislation / Regulation ASQA/ Vrqa

15. Australian Skills Quality Authority (ASQA) national regulator for Australias vocational education and training sector. ASQA regulates courses and training providers to ensure nationally approved quality standards are met. Source: http://www.asqa.gov.au/about-asqa/about-asqa.htmlhttp://www.asqa.gov.au/about-asqa/about-asqa.html 15 Compliance Legislation / Regulation ASQA/ Vrqa

16. Compliance Legislation / Regulation ASQA as from July 2011 one of the core conditions of registration is that relevant applicants and RTOs comply with the requirements set out in the new VET Quality Framework.VET Quality Framework VET Quality Framework The VET Quality Framework is aimed at achieving greater national consistency in the way providers are registered and monitored and in how standards in the vocational education and training (VET) sector are enforced. VET Q Frame work ASQA 16

17. Compliance Legislation / Regulation ASQA The VET Quality Framework comprises:VET Quality Framework the Standards for National VET Regulator (NVR) Registered Training Organisations the Fit and Proper Person Requirements the Financial Viability Risk Assessment Requirements the Data Provision Requirements, and the Australian Qualifications Framework. http://www.asqa.gov.au/about-asqa/national-vet-regulation/vet-quality-framework.html VET Q Frame work ASQA 17

18. Compliance Legislation / Regulation ASQA National set of standards for VET system (legislation); Approved by Ministerial Council; Applies to all VET providers nationally; Compliance monitored through audit by ASQA. SNR/ AQTF Australian Quality Training Framework (AQTF) Or Stds for NVR Registered Training Organisations (SNRs) 18

19. Compliance Legislation / Regulation AQSA Established in 2001; First version of AQTF was implemented in 2002; Revised in 2005; Revised in 2007 (known as AQTF 2007) and; Again revised in 2010 (often referred to as AQTF 2010). AQTF AQTF/SNRs – a timeline 19

20. Compliance Legislation / Regulation ASQA For continuing VET providers this consists of: 11 standards and 34 elements; 3 Quality indicators …applies to all VET delivery (on & offshore) and is legislation! SNR/ AQTF SNRs/AQTF 20

21. Compliance Legislation / Regulation ASQA and now…A New Set of Standards – due for implementation from 2014 Change is a constant and, as we all know the VET industry in Australia is always analysing and reflecting on past judgements and then improving to meet the needs of its stakeholders. What we have today, may not be our needs of tomorrow. In the last couple years we have had a number of changes including the introduction of the VET Quality Framework, a new iteration of AQTF, and most recently amendments to the ESOS Act 2000 NSSC has stated The outcomes of this review will be a new set of standards for the regulation of VET, to be considered by SCOTESE in late 2013 for implementation from 2014.SCOTESE http://www.nssc.natese.gov.au/home SNR/ AQTF V5 SNR/AQTF 21

22. Compliance Legislation / Regulation ASQA/ VRQA Key Compliance and Audit Issues: Teaching Staff Qualifications Managing delivery (use of 3rd parties or subcontractors; offshore) Industry involvement in developing TAS and Assessment validation & moderation Systematic approach to continuous improvement incl. use of Quality Indicators Recordkeeping practices Students as consumers SNRs/AQTF (Cont.) SNR/ AQTF 22

23. Compliance Legislation / Regulation ASQA/ VRQA HESG (aka Skills Victoria) states that.... …responsible for monitoring the services offered by TAFE institutions and Audits are conducted to ensure that registered training organisations (RTOs) are fulfilling their contractual obligations... As part of this, HEGS undertakes a number of different audits. The ones applicable to NMIT are: National Audits (annual) Contract Compliance Audits (separate and independent to any other audits conducted by relevant regulatory bodies) Source: http://www.education.vic.gov.au/training/providers/rto/Pages/default.aspxhttp://www.education.vic.gov.au/training/providers/rto/Pages/default.aspx hegs SNR/ AQTF Higher Education and Skills Group (DEECD) 23

24. Compliance Legislation / Regulation Vrqa vet provider guidelines National (or IE) Audit NCVER (DEEWR) conducts an annual audit to assess the accuracy of data on student participation; Measure of performance is called the invalid enrolment (IE) rate; An IE is where no evidence of student participation; NMITs max error rate is 3%. Skills vic SNR/ AQTF HEGS (Cont.) 24

25. Compliance Legislation / Regulation ASQA/ VRQA Contract compliance audits RTOs funded by government may be audited for compliance with the terms of their contracts… …RTOs are audited on a risk management basis approx every 1-2 years. The main focus of these audits is on the RTOs Business Processes : RTO's internal audits and continual improvement process ; Delivery of training to students ; Qualifications of teachers/ trainers ; Quality of the training and assessment instruments. HEGS SNR/ AQTF HEGS (Cont.) 25

26. Compliance Legislation / Regulation AQSA / VRQA NMITs 2013 Performance Agreement (draft) states: Section 10 Audit or Review 10.1 a) … may conduct an audit…at any reasonable time. 10.2 f) conduct an internal audit of its compliance with the provisions of this Agreement during the 2013 calendaryear, using a checklist supplied by the Commission. The internal audit must be: Completed no later than 1 July 2013 Signed off by the CEO; and Provided to the Commission or its auditors on request… HEGS SNR/ AQTF HEGS (Contd.) 26

27. Compliance Legislation / Regulation ASQA / VRQA HEGS Esos cricos The ESOS Act and Regulations set out the legal framework for the delivery of education to overseas students; TEQSA/ASQA approves NMITs CRICOS Registration (provider & course) Each time you apply to add a course – you risk being audited SNR/ AQTF ESOS / CRICOS 27

28. Compliance Legislation / Regulation AQSA / VRQA What is CRICOS? Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) Database 1200+ Australian education institutions; Any education institution that recruits, enrols or teaches overseas students, must be CRICOS registered; Education institutions must register each course they offer to overseas students. Skills vic Esos cricos SNR/ AQTF ESOS / CRICOS (Cont.) 28

29. Compliance Legislation / Regulation ASQA / VRQA HEGS Esos cricos National Code of Practice All CRICOS-registered providers must comply with National Code of Practice DEEWR manages the legislative framework and TEQSA/ASQA: - Maintains CRICOS - Works closely with DIAC - Can investigate to make sure providers are complying with ESOS - Can impose sanctions …NMIT is audited by ASQA / TEQSA SNR/ AQTF ESOS / CRICOS (Cont.) 29

30. Compliance Legislation / Regulation Vrqa vet provider guidelines Skills vic Esos cricos deewr HE Threshold Stds Higher Education Threshold Standards Provider Standards Qualification Standards Teaching and Learning Standards Information Standards Research Standards Source: http://www.teqsa.gov.au/higher-education-threshold-standardshttp://www.teqsa.gov.au/higher-education-threshold-standards SNR/ AQTF 30

31. Compliance Legislation / Regulation Vrqa vet provider guidelines Skills vic Esos cricos deewr Tertiary Education Quality & Standards Agency (TEQSA) will undertake both compliance assessments and quality assessments Compliance assessments involve auditing a particular providers compliance against the Threshold Standards for registration as a higher education provider. Quality assessments can either be an assessment of the quality of an individual provider or a review of an issue across a number of providers (a thematic review) Source: http://www.teqsa.gov.au/http://www.teqsa.gov.au/ SNR/ AQTF HE Threshold Stds teqsa 31

32. Compliance Legislation / Regulation ASQA / VRQA HEGS Esos cricos deewr TEQSA - Provider Renewal of Registration application must be made at least 180 days before the registration is to end …NMITs expires and is due for possible audit in 2014 We have started the project! SNR/ AQTF 32 teqsa HE Threshold Stds

33. Compliance Legislation / Regulation ASQA / VRQA HEGS Esos cricos deewr Then there are the other ones … SNR/ AQTF teqsa 33 NMIT undertakes compliance with various registrations, certifications and accreditations required by our operations in order to generate FFS income: HE Threshold Stds

34. Compliance Legislation / Regulation ASQA / VRQA HEGS Esos cricos deewr Organisation for International Standards (ISO) International standard Applies to all aspects of design and delivery of training Audited regularly (9 mthly) 17 years of certification AQTF teqsa 34 ISO HE Threshold Stds

35. Compliance Legislation / Regulation ASQA / VRQA HEGS Esos cricos deewr Cattlecare Triggered by cattle production activities at Yan Yean Industry standard accreditation Audited annually AQTF teqsa 35 ISO Cattlecare HE Threshold Stds

36. Compliance Legislation / Regulation ASQA /VRQA HEGS Esos cricos deewr Meat Processing Facility HACCP Externally audited Audited 4 times per year AQTF teqsa 36 ISO Cattlecare Meat Processing HE Threshold Stds

37. Compliance Legislation / Regulation ASQA/VRQA HEGS Esos cricos deewr Aquaculture Training And Research Centre (ATARC) Compulsory requirement for seafood processing in the facility Audited by Primesafe Victoria Audited annually AQTF teqsa 37 ISO Cattlecare Meat Processing primesafe HE Threshold Stds

38. Compliance Legislation / Regulation ASQA/VRQA HEGS Esos cricos deewr National ELT Accreditation Scheme (NEAS) Required for AMEP contract - English Language Testing(ELT) Audited every 12-18 months AQTF teqsa 38 ISO Meat Processing NEAS primesafe Cattlecare HE Threshold Stds

39. Compliance Legislation / Regulation ASQA/VRQA HEGS Esos cricos deewr Various Accreditations for Courses Accounting - CPA / ICAA / NIA Computer Society of Australia and so on SNR/ AQTF teqsa 39 ISO Meat Processing CPA ICAA NIA CSA primesafe Cattlecare HE Threshold Stds NEAS

40. NMIT Compliance Legislation / Regulation AQSA / VRQA HEGS Esos cricos deewr SNR/ AQTF HE Threshold Stds teqsa 40 CPA ICAA NIA CSA Primesafe Cattlecare ISO Meat Processing NEAS

41. Compliance Legislation / Regulation ASQA / VRQA HEGS Esos cricos deewr back to the CCC challenge! TEQSA says it has: … a dual focus on ensuring that higher education providers meet minimum standards, as well as promoting best practice and improving the quality of the higher education sector as a whole, TEQSA is a next generation regulator and a truly unique organisation… Source: http://www.teqsa.gov.au/about-teqsahttp://www.teqsa.gov.au/about-teqsa AQTF teqsa 41 HE Threshold Stds

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44. established 1994 provides support to members in their pursuit of Quality and best practice provides a single voice from a quality perspective with regulators and other bodies 44

45. executive committee drawn from (by vote) the membership constitution that can only be changed by membership vote approx 5 meetings x 2 hr per year AGM held each year meetings hosted by a member 45

46. Guest speaker Professional development Sharing/showcasing good practice Cuppa and share the war stories (aka networking) http://www.quietnetwork.com.au 46

47. Q&A with the network via posts Quick links and support materials http://www.quietnetwork.com.au 47

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49. why? focus on the quality spirit are all in the same boat struggling with the same issues mix of new and old heads 49

50. how? collegial open give/take without prejudice focus on is on giving/sharing/helping 50

51. Compliance? same standards same auditors/regulators same pressures same issues 51

52. Cooperation? collegial open give/take without prejudice sharing/helping 52

53. Collaboration? working together to achieve a goal many hands/heads make light work give/take and play nice have a laugh – its better than crying 53

54. 54 Cooperation Collaboration Cooperation and Collaboration Supports

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