1. AGA Best Practices Kick Off Meeting Los Angeles January 17, 2012
Lisa Kallberg
Principle Pipeline Compliance Consultant

2. Key Performance Indicators within Gas Operations
Leak sheet audit process
Compliance assessment - corrective actions
Faulty material process
Emergency response
OSHA Recordable Incident Rate
PSCo Operating Company OSHA was 5% better than target. We showed a 22% improvement over 2007 results. The number of incidents was 54, compared to 68 in 2007.

3. Leak Sheet Audit Process
Developed after several regulatory enforcement actions
Steps
Crew completes form
Reviewed by Supervisor
Sends to auditor
Auditor approves or sends back to Supervisor
Supervisor sends back to auditor
Final version and audit form kept in local office
Pilot in St Paul area in October 2011
Moved to NSPM in spring 2012

4. Leak Sheet Audit Process
Total reviewed
Total correct
Total forms returned
Total # of errors
Compliance
Total % forms returned
Total % forms correct
Average # of days date created – date reviewed by Supervisor
Average # of days date created – date returned to Supervisor

5. Compliance Assessment - Corrective Actions
Conducted prior to regulatory inspections
Colorado
MN, WI, MI, ND
Review and document corrective plans
In place within 45 days of completion

6. Compliance Assessment - Corrective Actions
2013 upgrading equipment to allow for electronic forms when doing assessments
Advantages of electronic over older paper forms
Report the assessment findings to different levels
Report trends and areas of concern
Update assessment form company wide so all use same version

7. Faulty Material Process
Gas Faulty Material Analysis Form (Originator completes)
Originator:     
Date received from OpCo:     
Originator’s Phone #:     
Material description:     
Operating Area:      
Cat ID:     
Was faulty material removed? YES NO
Manufacturer:       Lot #:      
Address where faulty material was installed:     
Description of defect:      
Did this faulty material cause an injury? YES NO
Date Received by PC&S:      
Assign Faulty Material Log #

8. Faulty Material 8D Processz
Faulty Material 8D Process
1. Identify team
2. Define problem
3. Containment action
4. Identify root cause
5. Formulate corrective and preventative action
6/7. Implement action plan
8. Closure

9. Faulty Material 8D Process
Material investigation & analysis cycle time
85% processed within 90 days
Communicated internally and with material supplier
Some cases with regulatory agencies

10. Emergency Response Reporting MN only
Dispatch
Response
Repair Crew
Gas shut off
Line repaired
Time interval
> 0 min. to 10 min.
> 10 min. to 20 min.
> 20 min. to 40 min.
> 40 min. to 60 min.
> 60 min. to 80 min.
> 80 min. to 100 min.
> 100 min. to 120 min
> 2 hrs to 3 hrs
> 3 hrs to 4 hrs
> 4 hrs to 6 hrs
> 6 hrs to 8 hrs
> 8 hrs

11. Time Interval Definition
Dispatch
Response
Repair crew
Gas shut off
Line repaired

12. Emergency Response MN only
Reported to the Minnesota Office of Pipeline Safety 30 days after 60 day reporting timeframe
January – February report in March…
November – December report in January next calendar year

13. Emergency Response at Xcel Energy
Gas Operations scorecard
% ≤ 30 minutes
Required number of drills CO
MN, ND, WI, MI
45 days to review and publish results including corrective action plans

14. Questions?