1. Achievements Delivery Jointly funded the procurement
System delivered on time and to budget
Jointly provided training for 600 staff
Over 1,000 assessments undertaken
Mobile technology pilots agreed
One of the first in the Country to deliver electronic SAP
Governance
Developed a Memorandum of Understanding (MoU) between agencies.
Single SAP Board
Developed a Caldicott Agreement
Developed a 4 tier Data Sharing Protocol
National and local approval
Strong support for our approach from Inspectors, DoH, CfH (Connecting for Health) Technical Office and Strategic Health Authority

2. Organisational Need Business Requirement Process Organisational
Priority
Business
Requirement
Process
Other Projects
Timescales
Organisational
Funding
Capital Funding
Agreements
Revenue Costs
Single Process
Organisational
Policy
Security
Client Benefit
Protocols
Standards
MoU
Political
What can we stop doing
Caldicott
Organisational
Operations
Terminology
Roles and Responsibilities
Governance
Statutory Reporting
Other systems
Support Framework
Data Sharing
Reqmts Spec
Security Strategy
Organisational
Pressures
Competing Demands
Implementation
Planning
Organistnl Benefit
Multi Agency Board
Organisational
Resources
Human
IT Boards
Training
Finance
Project Plan
Equipment
Test Strategy
Resource Plan
Interfaces
Implement
Training Plan
Data P
Evaluation
Infrastructure
Steady State Training
Help Desk
Support Plan
End Old Processes
Contingency
Expert Users
Review

3. Difficulties Cultural and professional
Lack of middle management ownership
Considerable lack of IT knowledge
Professionals negative view of computer systems
Variable standard of recording and assessment skills
Confusion around business processes
Technical infrastructure
Difference between full requirements and final solution
Poor network performance (in-house)
Dependences
Dual input
Homeworking
Resources
Temporary funding
Organisational financial positions
People resources

4. Planning for the Future
CSC Alliance Interim & Strategic Solution
Information Patient Management (IPM)
Information Clinical Management (ICM)
Lorenzo
The CfH approach to SAP
Community based selection/business case
DoH and CAF
The Adult Common Assessment Framework
SAP Contract Extension?
3 years?
Ongoing?
CSC Alliance solutions

5. Growth and Connectivity
Licenses
Enterprise (Up to 6,000)
Existing (1,000)
Connecting to
IPM/ICM and Lorenzo (NHS Care Record)
Other health systems within Primary and Acute
PARIS (Southwest )
Care Notes

6. Support Requirements Training Helpdesk MDS/application development
Expert users or/and existing IT trainers?
Team champion
Helpdesk
Central support functions – Current Staff Commitments
Local support functions
MDS/application development
Professional assessment development
Application testing and deployment