1. Leadership for improvement
18 March 2008
Leadership for improvement
Gren Kershaw Chief Executive – Conwy & Denbighshire NHS Trust

2. The Safer Patient Initiative
The story so far…

3. So what makes a winning Team?

4. So what makes a winning Team?
Organisation
Leadership
Effort and Commitment

5. So what do we need to do? Get organised! CEO as the leader
Establish Executive accountability
Sign up the Executive Team
Manage “1000 lives” as a project
Select your enthusiasts
Project management
Be clear about the scope of what you are doing
Make sure you have a dedicated individual on patient safety
Get clinical leaders to drive the initiatives
Understand small tests of change and spread
Have good systems of measurement
Keep to the programme

6. So what do we need to do? Demonstrate visible leadership
Item 0 on every agenda
Safety is a top subject wherever you are
Safety walkrounds
Organise your communication
Accountability through to the Board

7. So what do we need to do? Huge effort Teach staff about safety skills
Use the tools that are available
Measure, measure, measure
Bring in patient stories at all levels
Get everyone to think patient safety

8. So what makes a winning Team?
Organisation
Leadership
Effort and commitment