1. Effective Communication
Membership Recruitment by _____________________________
Region Training Conference 2018
Name, Position

2. The art of communication is the language of leadership.
James Humes

3. Communicating Professionally
Consider:
Grammar & Spelling
professional tone
Choice of Words
Address with the Proper Title
Region 17 Advisor Ms. Buelng vs. Jennifer
Methods
call vs. text vs.
8 am vs. 3 am

4. Building Trust The core of communication is developing trust.
Establish acceptable standards of behavior to eliminate confusion.
Live up to your commitments.
Respect confidentiality.

5. Equip yourself and your team with as much knowledge as you can.
Sharing Knowledge
Knowledge is POWER
Equip yourself and your team with as much knowledge as you can.
Show your team how all the pieces of the pictures fit together.
Demonstrate how the team makes a difference to the members. 5

6. Providing Feedback
People need to know how they are doing.
Tell them how they’re doing as a team without getting angry.
Be honest, but also respectful.
Give detailed feedback in order for them to fix their mistakes. 6

7. Lead by Example Be professional because...
People watch everything you do.
You are representing Key Club.
You build trust and confidence.
You build connections with others.

8. Transparency Being open with your actions and opinions
“Walk your talk”
Don’t make up exaggerations or pretenses of things that are not true
I.E. Saying that you are almost done with the MRF when you have not started yet
Working with others is much easier if you can explain the situation thoroughly

9. Short vs. Long Distance In-Person Communication
Establish a meeting frequency between officers
Host a quarterly meeting discussing club progress, revisiting goals, training, etc.
Long Distance Communication
Phone Calls, s, video chat
Video Chat: skype, google hangouts, etc.
s: Official
Text / Calls: Immediate Response
Establish a call frequency for progress reports

10. What happens when communication goes wrong?
Let’s say someone criticizes you for not communicating effectively…
Attempt to resolve the conflict.
Use your listening skills during this process.
Empathize and think of the other person’s feelings.
Encourage other people to feel welcome, wanted, valued and appreciated in your communications.

11. ? ?
Questions?
Comments?
Concerns?
Go for it!

12. Acknowledgements
The CNH Key Club District would like to acknowledge the following individuals who have contributed to this presentation over the years.
Breigh Dang, District Secretary,
Andrew Liu, District Secretary,
Lloyd Chen, District Secretary,
Amanda Redublo, District Secretary,
Cecilia Li, District Secretary,
Joceline Yu, Communications & Marketing Committee Chair,
Annaleigh Nguyen, D20/32 Lieutenant Governor,
Johnny Chen, Member Relations Chair,