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Parth UCS(Unified Communication System Call centre Solution

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Presentation on theme: "Parth UCS(Unified Communication System Call centre Solution"— Presentation transcript:

1 Parth UCS(Unified Communication System Call centre Solution
MIS Reports Parth UCS(Unified Communication System Call centre Solution Aria Telecom Solutions Pvt. Ltd

2 MIS Reports: IVRS Report(information of received, abandon calls)
Agent Report(Recordings will be available) Call Report(all connected calls with CRM information) Agent Log in Log out Report Agent Performance Report Call Back Report Dial Result

3 IVRS Report

4 Agent Report

5 Call Report

6 Agent Login Logout Report

7 Agent Performance Report

8 Call back Report

9 Dial Result

10 Aria Telecom Solutions Pvt. Ltd.
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