1. Enhancing support for staff to engage with effective practice in student feedback Sue Assinder, Serene Dalati & Saskia Pagella Academic Development Unit Bangor University

2. Academic Development Unit Enabling mechanisms for staff engagement Student expectations and priorities for enhancement Staff practices and opportunities for enhancement

3. Survey of undergraduate students Survey of teaching staff Sharing of effective practice

4. StudentStaff Encouraging about what done well 60 Balance between criticism and advice 60 Easy to understand 57 Explains how to improve 53 Opportunity to discuss 50 Clarifies mark awarded 50 Criteria clear in advance 46 Given within 4 weeks 25 General perceptions about feedback (% positive responses)

5. StudentStaff Encouraging about what done well 6099 Balance between criticism and advice 6089 Easy to understand 5790 Explains how to improve 5394 Opportunity to discuss 5081 Clarifies mark awarded 5084 Criteria clear in advance 4678 Given within 4 weeks 2579 General perceptions about feedback (% positive responses)

6. Would be more helpful to say how to improve as opposed to just a "good try" I dont feel students need me to say how they could improve- my comments give them enough of a clue. They are university students! When you say 'good', I need to know which bits are good, and also HOW to improve the bits that are not I mention positive aspects even when the work is bad but this is often mistaken by students who start demanding higher marks I would happily give more detailed feedback - the sad reality is that my workload does not permit this

7. Course- work Exam Mark 96 Written comments 91 Discussion with lecturer 25 Checklist / feedback sheet 32 Oral feedback to class 23 Written feedback to class 10 Feedback from other students 4 Types of feedback on essays (%)

8. Course- work Exam Mark 9695 Written comments 9120 Discussion with lecturer 2511 Checklist / feedback sheet 327 Oral feedback to class 2311 Written feedback to class 102 Feedback from other students 4N/A Types of feedback on essays (%)

9. I have always been under the impression that students' exam performance is not discussed with them (but I can see this isn't helpful!) It is left to our imagination to guess where we gained and lost marks We can get feedback on our exams? I didnt know that! It is not School policy to provide anything other than a mark. Any change to this would be unacceptably stressful I'm sure that lecturers are available to speak to if you go to them - they just don't always do it automatically I don't see exam answers as being for the purpose of student feedback

10. StudentStaff Content (relevance, coverage) 71 Bibliography / referencing 52 Presentation and style 49 Quality of writing (grammar, spelling) 48 Organisation of information 48 Factual accuracy 47 How explicit marking criteria are met 29 How module learning outcomes met 19 Feedback on coursework essays (% responses always / often)

11. StudentStaff Content (relevance, coverage) 7198 Bibliography / referencing 5295 Presentation and style 4993 Quality of writing (grammar, spelling) 4880 Organisation of information 4897 Factual accuracy 4793 How explicit marking criteria are met 2957 How module learning outcomes met 1923 Feedback on coursework essays (% responses always / often)

12. Satisfaction with feedback given / received (% positive responses)

13. What do staff want?