1. Quick Review
What is it called when unions and business owners meet to discuss and negotiate labor issues?
Collective bargaining
When collective bargaining fails, what do unions resort to as a way to get what they want?
Strikes
If collective bargaining fails, what might business owners do to get what they want?
Lockout

2. Resolving Labor Differences
Different Methods/Approaches to Ending Disputes Between Workers and Owners

3. Mediation
A neutral 3rd party listens to both sides and proposes a recommended solution
Recommendation does not have to be accepted by either side

4. Mediation Pros Cons Unbiased person is helping to solve the problem
If one side doesn’t like the recommendation, they aren’t forced to accept it
May not solve the problem if the recommendation is not accepted by both sides

5. Arbitration Neutral 3rd party listens to both sides’ arguments
Creates a solution
Both sides MUST accept the solution

6. Arbitration Pros Cons Unbiased person is helping solve the problem
Guaranteed to end the dispute
One or both sides may not like the final decision, but must accept it

7. Fact-Finding
Neutral third party collects facts about the dispute (rather than listening to arguments) and presents nonbinding recommendations
Neither side has to accept the recommendation

8. Fact-Finding Pros Cons Unbiased person is helping solve the problem
Neither side is forced to accept the final decision if they don’t like it
Removes lies and exaggerations from the dispute
Doesn't solve the problem if both sides to accept the solution
Some facts may be left out or impossible to determine

9. Quick Review
Which two of the resolution methods does NOT require both sides to accept the recommendation made by the 3rd party?
Which resolution method DOES require both sides to accept the recommendation?
Mediation & Fact finding
Arbitration

10. Dispute Resolution Simulation
I need 3 volunteers who would like to play the role of:
Arbitrator
Mediator
Fact finder

11. Dispute Resolution Simulation
The workers and owners of CluckCluck’s Rubber Chicken factory are having difficulty solving a labor dispute
Both Sides Disagree On the Following Issues
Pay raise
Health insurance costs
Vacation days

12. Dispute Resolution Simulation
Using the information that is given to your side of this dispute, come up with arguments that your side can use to try to achieve your goal in this dispute resolution. Be creative with the way you use the information to make the case for your side. Use the information you have to their full potential.

13. Follow-Up Question (Exit Slip)
Answer the following 2 questions on a separate sheet of paper…
Considering 3 main resolution methods (Mediation, Arbitration, and Fact-Finding):
Which do you think is the best method for creating a successful solution and why?
Which do you think is the worst method for creating a successful solution and why?