1. EUPAN eGOV WG Finnish Presidency Second Semester 2006
Olli-Pekka Rissanen
Ministry of Finance
5th May 2006
Vienna
O-P Rissanen

2. 4QC Building Sustainable Quality
The 4th Quality Conference for Public Administrations in Europe.
, Tampere, Finland.
The conference is aimed at public administrations, organisations and parties interested in the development of quality issues within the public sector.
Registration is open:

5. Backround Midterm program/working plan
The eGovernment Working Group will continue its focus on the analysis of, and exchange of experiences in, the efficiency of public administration and ways of increasing efficiency by utilising ICT.
The potential of BPM in eGovernment projects will therefore be further discussed as well as the lessons learned and problems encountered. Within this topic, knowledge will be shared between the public administrations and ideas relating to possible benchmarking exercises.

6. Background 2
i2010 eGovernment Action Plan: Accelerating eGovernment in Europe for the Benefit of All
Exchanges and sharing of practical experiences will be aligned with the exchanges of national experience in EPAN and focus on multi-channel strategies, inclusive policies and good practice solutions.
Fuller use should be made of the EPAN results on innovative public services by linking them to Commission-supported good practice.
Given the instrumental role of the eGovernment subgroup of leaders and representatives of the national eGovernment initiatives, their productive working methods and practical working relationship with EPAN, the Commission, after consultation of the Member States, will propose to continue the group at strategic level under the i2010 initiative.

7. Backround 3
The European Commission, in open partnership with Member States, the private sector and civil society and in coordination with European Public Administration Network (EPAN), will take the following specific action:
2006
Agree with Member States on a roadmap setting measurable objectives and milestones on the way to making all citizens beneficiaries of eGovernment by 2010.
2007
Set up with Member States a common and agreed guide that aligns eGovernment developments with the eAccessibility Communication.
2008
Issue specifications for multi-platform service delivery strategies allowing access to eGovernment services via a variety of channels, e.g. digital TV, mobile and fixed telephone and other interactive devices.

8. Main themes 1. meeting 14-15.9.2006 2. meeting 9-10.11.2006
i2010 eGovernment Action Plan
eInvoicing, lessons learned
Cases
2. meeting
OECD and EUPAN eGov
BPM work continues
Customer satisfaction
Conclusions from 4QC

9. Welcome to Finland Olli-Pekka Rissanen Olli-Pekka.Rissanen@vm.fi
Juhani Korhonen
Minna Säpyskä
O-P Rissanen