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Xiaomi Service in Ukraine

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Presentation on theme: "Xiaomi Service in Ukraine"— Presentation transcript:

1 Xiaomi Service in Ukraine

2 Xiaomi Aftersales Support in Ukraine

3 Xiaomi Ukraine Aftersales
Ukraine is a sovereign state in Eastern Europe, Ukraine has an area of 603,628 km2 (233,062 sq mi). It has a population of about 42.5 million, making it the 32nd most populous country in the world. UA

4 Xiaomi Ukraine Aftersales
Chernigov Lutsk Kiev First Ukrainian Mi Home&Service Sumy Lviv Ternopol Zhitomir Kharkiv Poltava Ivano-Frankivsk Cherkassy Dnipropetrovsk Kramatorsk Kirovograd Krivoy Rog Zaporozhye Vinnytsia Uzhgorod Chernivtsi Mykolayiv Mariupol Odessa Kherson

5 Xiaomi Ukraine Aftersales
Hotline Extra Services Service partners Customer Satisfaction Support to Spare Parts All over Ukraine Regular data updates Training sessions Officialy import devices China order by end users Third party sales devices DATA/INFO Check Mi device (authentification) Service Mi support database by SN check(700K+) IMEI official register Stock planning Ordering an logistic Parts clearance and centers delivery (30+) Mi Protect Pick Mi Express Mi Trade-in hours each day Software and Hardware

6 Xiaomi Ukraine Aftersales
Remote UA CUSTOM Xiaomi Service in Ukraine Spare Parts Center in Ukraine Website, Forums, Online support Xiaomi Parts Center in China Hotline 0-800 Logistic Centre in Ukraine Social Media Retailers Customers Partner service centers Icons are active and linked Onsite Engineering Center Retailers Walk in Customer Wholesalers Others Xiaomi XMS System in Ukraine

7 Xiaomi Ukraine Aftersales
By April, 2017 there are over 700,000 IMEI's and SN’s of Xiaomi ecosystem supported devices in our database. Serial # check: IMEI # check:

8 Xiaomi Ukraine Aftersales
Head office contacts: Ukraine 04073, Kiev, S. Sklyarenko Str., 9 0 (800) 13

9 Thanks


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