1. Metrics for Evaluating and Improving your Rapid
Re-Rehousing Program

2. Evaluating & Improving Your RRH Program1
Rapid Rehousing Goals 2
Second Place - Your text here 3
Third Place - Your text here 4
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Fifth place - Your text here

3. What is Rapid Rehousing (RRH)
Rapid Rehousing programs provide temporary rental subsidies paired with case management, housing search assistance, direct supportive services, and linkages to community based services.
The goal of RRH is to rehouse families in permanent housing that they can sustain on their own after they cease to receive the program’s assistance.
Assistance is short.
Assistance should be the minimum amount necessary for each household
Flexible and individualized assistance
Family successfully Stabilized

4. Evaluating your Rapid Rehousing Program
Celebrate Successes
Decrease Returns to
Homelessness 4
Increase Exits to PH 3
Reduce Length of Time Homeless 2 1

5. Reducing Length of Time Homeless
Goal: RRH is meant to be rapid!
Performance Benchmark:
Exit households from shelter to rapid rehousing in 30 days or less.
Evaluating Performance:
Average = Sum of number of days from program entry to move in date
Total number of households

6. Increase Exits to Permanent Housing
Goal: Exit Households to permanent housing
Performance Benchmark:
Exit at least 80% of households to permanent housing
Evaluating Performance:
Percent = Total number of households exiting to PH during a specified time period
Total number of households that exited during the same time period
Multiply quotient by 100

7. Decrease Returns to Homelessness
Goal: RRH helps households exit homelessness. RRH providers should work to decrease HH from returning to homelessness
Performance Benchmark:
At least 85% of HH that exit RRH programs to permanent housing should not become homeless again within a year
Evaluating Performance:
Percent = Total number of households exiting to PH – Total number of HH who returned to homelessness within a year
Total number of HH exited to PH
Multiply quotient by 100

8. Improving your RRH Program Set Performance Improvement Goals
Evaluate Current Performance & Interpret Results
Improve your RRH Program
Develop & Implement Performance Improvement Plan
Set Performance Improvement Goals

9. Developing a Strong Performance Improvement Plan
Outcome
Benchmark
Calculation
How to improve
Length of Time Homeless
30 days or less from ES exit to Permanent Housing
Average =
Sum of number of days from program entry to move in date for all HH/total number of HH
Recruit LL to have access to units
Lease Up Tours
Increase Exits to PH
At least 80% of HH exit to PH
Percent =
Total number of households exiting to PH during a specified time period
Total number of households that exited during the same time period
Quotient * 100
Effective Case Management & Referrals to Mainstream Resources
Decrease Returns to Homelessness
Total number of households exiting to PH – Total number of HH who returned to homelessness within a year/
Total number of HH exited to PH
Aftercare programming
Effective Case Management

10. Review & Revise Goals Develop & Implement Performance Improvement Plan
Create a culture of ongoing performance improvement
Evaluate outcome metrics and performance improvement goals quarterly
Make adjustments as needed
Be willing to make the changes necessary
Review & Revise Goals
Develop & Implement Performance Improvement Plan

11. Questions Jerrianne Anthony, MPA Deputy Administrator for Homeless Families DC Department of Human Services