1. Chapter 1: What is Organizational Behavior?

2. A Crisis of Leadership? Gallup Study
70% of full-time workers hate their jobs or have checked out
Main contributing factor: their boss!
Workers often spread their unhappiness or engage in deviance

3. Leader’s Fatal Flaws

4. What is Organizational Behavior?
The study of individuals and their behaviors at work.
Interdisciplinary and multi-level research
Draws from applied psychology, cultural anthropology, communication, and sociology. 
Applied science

5. Outcome Variables in Organizational Behavior
Performance/productivity
Quality of work
Quantity of units
Most common variable in OB
Work-related attitudes. Examples:
Commitment
Satisfaction
Motivation
Turnover intentions and turnover

6. Levels of Analysis in OB
Individual
Dyad
Team
Department
Organization
Industry

7. Leadership Implications
Critical Thinking
Analyze your own experiences and behaviors
Understand and analyze the relevance and importance of research findings

8. Open-access student resources
Checklist action plan
Learning objective summaries
Mobile-friendly quizzes
Mobile-friendly eFlashcards
Video and multimedia resources
SAGE journal articles
edge.sagepub.com/scandura