1. ORGANIZATIONAL BEHAVIOR
OB is a field of study that investigates the impact that individuals, groups and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness. (Stephen Robbins)

2. Other definitions
The understanding, prediction and management of human behavior in organizations.(Fred Luthans) The study of what people think, feel and do in and around organizations.(McShane& Van Glinow)

3. Disciplines contributing to OB field
Psychology
Social Psychology
Sociology
Anthropology

4. Psychology Learning Motivation Personality Emotions Perception
Training
Leadership effectiveness
Job satisfaction
Individual decision making
Performance appraisal
Attitude measurement
Employee selection
Work design
Work stress
individual

5. Social psychology Behavioral change Attitude change Communication
Group processes
Group decision making
Group

6. Organizational technology Organizational change Organizational culture
Sociology
Communication
Power
Conflict
Inter group behavior
Formal organization
Organizational technology
Organizational change
Organizational culture
Group
Organization

7. Comparative attitudes Cross cultural analysis
Anthropology
Comparative values
Comparative attitudes
Cross cultural analysis
Organizational culture
Organizational environment
Power
Group
Organization

8. Why study Individual behavior?

9. Ability
Biographical characteristics
Learning

10. Ability
Intellectual
Physical

11. Biographical characteristics
Age
Gender
Race
Social group
Religion
Tenure
Marital status

12. Learning
Any relatively permanent change in behavior that occurs as a result of experience.

13. Theories of learning Classical conditioning Operant conditioning
Social learning

14. Classical conditioning (Ivan Pavlov)
A type of conditioning in which an individual responds to some stimulus that would not ordinarily produce such a response.

15. Operant conditioning (B F Skinner)
A type of conditioning in which desired voluntary behavior leads to a reward or prevents a punishment.

16. Social learning theory
Individuals can learn by observing what happens to others as well as through direct experiences. This view of learning is known as social learning theory.

17. Modeling Attentional process Retention process
Motor reproduction process
Reinforcement process

18. Shaping
Systematically reinforcing each successive step that moves an individual closer to the desired response.

19. Methods of shaping behavior
Positive reinforcement
Negative reinforcement
Punishment
Extinction