1. Technical requirements:
general (ISO 17025:2005, 5.1)
personnel (ISO 17025:2005, 5.2)
accommodation and environment (ISO 17025:2005, 5.31)

2. The Laboratory Process
Sample
Report
Laboratory

3. Technical requirements
In general
Factors influencing the correctness and reliability of the tests performed
Sample ?
Laboratory

4. Factors determine correctness and reliability of the tests
Human factors
Acomodation and environmental conditions
Test and calibration methods, method validation
Equipment
Measurement traceability
Sampling
Handling test items

5. Personnel (ISO 17025:2005, 5.2)

6. Management requirements to personnel -1 (ISO 17025: 2005, 4.1)
Laboratory have managerial and technical personnel (irrespective of other responsibilities) who have the authority and resources needed to carry out their duties and to identify the occurrence of departures from the quality system and initiate actions if required
Free from any undue internal and external pressures and influences

7. Management requirements to personnel -2 (ISO 17025 ; 2005,4.1)
Protection of the customers confidential information
Specify responsibilities, authority and interrelations of all personnel which activities can influence the quality of the result
Appropropriate supervision of testing staff and trainees

8. Management requirements to personnel - 3 (ISO 17025:2005, 4.1)
Technical management which has overall responsibility for operations and provision of resources needed to ensure required quality of operations
Quality manager: irrespective of other duties has defined responsibility and authority ensuring the management system is implemented and followed at all times, has direct access to the highest level of management

9. Management requirements to personnel - 4 (ISO 17025: 2005,4.1)
Appoint deputies for key managerial personnel
Ensure that personnel is aware of relevance and importance of their activities
Top management shall ensure proper communication processes are established regarding effectiveness of the management system

10. Technical requirements to personnel -1 (ISO 17025:2005, 5.2)
Laboratory management shall ensure the competence of personnel for operation specific equipment, perform tests, evaluate results, sign test reports
Personnel responsible for opinions and interpretation at reports have relevant knowledge of technology including legislation, understanding significance of deviations
Training programme: Management formulates goals for education, training and skills of personnel. Needs are identified and training programme is evaluated.

12. Personnel -2 (ISO 17025:2005, 5.2) Job descriptions
minimal responsibilities with respect to performing tests, planning and evaluation of tests, reporting opinions and interpretations, method modification and validation new methods.
Expertise and experience required
Qualification and training programmes
Managerial duties

13. Personnel - 3 (ISO 17025:2005, 5.2)
Authorization to perform particular types of sampling, tests, issuing tests reports, to give opinions and interpretations, operation of particularly types of equipment
Authorization of specified tasks is done including date on which it is confirmed and registrated and readily available

14. Requirements to personnel are registrated

15. Accommodation and environmental conditions (ISO17025:2005, 5.3)
Laboratory facilities will facilitate correct performance of the tests and are documented
Monitor, control and record conditions as required by relevant specifications (biological sterility, dust, humidity temperature, electrical supply etc.)
Attention for access to certain test areas, good housekeeping and effective separation of incompatible activities