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Summary report – template for capturing focus group feedback Tool 13

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1 Summary report – template for capturing focus group feedback Tool 13
It is important to collate the data you have found from employee research in the same way as you have done for senior interviews Simple structured templates can be helpful in collecting key themes from employee research. They can then be incorporated into an output report for circulation if required The following pages contain various templates for capturing what you have heard in your focus groups and employee survey. It may be helpful to use some or all of these to organise and report on your findings

2 Summary report template Overview of interviews and focus groups held
Focus Groups – Total number Date Characteristics of the group (i.e. location / segment) Attendees Interviews – Total Number Date Name (if happy to disclose) Title Location

3 Themes from focus groups
Section 1 Themes from focus groups

4 The attractions of working at Nestlé
This form is used to capture focus group responses to questions around the attractions of working at Nestlé What attracts employees to working at Nestlé? Has working at Nestle lived up to those expectations? What role does rewards play in attracting and retaining employees?

5 Summary of views on Total Rewards
This form can be used to capture perspectives from the employee focus groups on what is working well and not so well What works well? What works less well? x Can these views be broken down into employee segments?

6 Focus groups summary Key points of feedback
This form can be used to capture perspectives from the employee focus groups about the value of Nestlé's current Total Reward proposition Total Reward component Priority Perceived monetary value What components of Total Rewards did they NOT mention?

7 Employee review of guiding principles Key points of feedback
This form can be used to capture perspectives from the employee focus groups about the relevance and importance of each of the draft guiding principles. It also helps to capture their views about how Nestlé is currently doing against these principles Guiding principle Employee views Where Nestlé's Total Reward fits/does not fit 1. 2. 3. 4. 5. 6.

8 Perspectives on the future Key points of feedback
This form can be used to capture perspectives from the employee focus groups about the most important parts of Total Reward that they would/would not like to see changed Component of Total Rewards Comments around what they would like to see change 1 2 3 Comments around what they would like to see NOT changed

9 Themes Theme 1 (complete one for each theme)
This form can be used to capture key themes from your employee focus groups. It can also help to differentiate clear themes from ideas that are controversial and that attract a variety of differing opinions Prevailing perspective Opposing perspective

10 Themes from employee survey
Section 2 Themes from employee survey

11 Themes from employee survey Graph showing importance and satisfaction
Insert the graph you created in the Excel based summary report template

12 Look into these benefits
Consider enhancing these benefits No change required Themes from employee survey Four box grid showing importance and satisfaction The boxes below will help you to sort the responses from your survey into meaningful quadrants Use the graph on the previous page to put your reward elements into the four boxes and use this to understand which it might be useful to focus on 100% Satisfaction 0% 100% Importance


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