1. Accounting Information Systems: Essential Concepts and Applications Fourth Edition by Wilkinson, Cerullo, Raval, and Wong-On-Wing
Module 1: Decision Making, Information Needs, and Introduction to Information Processing Support Systems
Slides Authored by Somnath Bhattacharya, Ph.D.
Florida Atlantic University

2. Steps in a Decision Process
Recognize and define the problem
Determine alternative courses of action
Evaluate the alternatives
Select the best alternative
Carry out the decision choice
Follow up the decision results
Figure M1-1

3. Types of Decisions Unstructured Structured or Non-programmed

4. Managerial Functions and Decision Making
Planning
Strategic
Tactical
Control
Operational
Management

5. Levels of Managerial Decision making
Strategic planning
Tactical planning
Operational control
Operations and related transaction processing
Figure M1-2

6. Information Qualities
Relevance
Accuracy
Timeliness
Conciseness
Clarity
Quantifiability
Consistency

7. Specific Types of Information Needs
Financial
Non-financial
Operational
Customer
Stakeholder
General firm
External

8. Levels of Decision Making Support Provided by Support Systems
System processes data
System models data
System suggests decision choice
System makes decision
Outputs
System stores data
Input data
Processed information
Support level 3 5 1 2 4
Figure M1-5

9. Types of Managerial Decision Making Support Systems
Types of processing systems that support decision making
Figure M1-7

10. Accounting Information Systems: Essential Concepts and Applications Fourth Edition by Wilkinson, Cerullo, Raval, and Wong-On-Wing
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