1. Requesting New Hardware or Software

2. Process for Requesting Hardware/Software
To request new hardware or software, follow these steps:
Go to the SMU Service Desk:
Select “Ticket System Login” from the top, right-hand side of the page

3. Process for Requesting Hardware/Software
After logging in to the Ticket System, select “I have a service request”
You can then select the “Hardware Request” or “Software Request” option

4. Process for Requesting Hardware/Software
Follow the remaining prompts to request the required hardware/software.
After your request is submitted via the ticket system, it will be routed for review and approval.

5. Requesting New Hardware or Software