1. Compact Office Staff Training
April 2018

2. New Event Communication System Receive Outage Information Directly from Appriss
Xavier sending to states TODAY April 24, 2018
Sign up for DIRECT
Anyone can sign up previous outage. This should be first place your state looks before indicated issues accessing ICOTS. That should confirm whether it’s on Appriss’s end or local.

3. Training Agenda FY2018 ICOTS Enhancements Update (Release #6)
New Manage Supervision End Date Feature: ‘Tolling’
New ‘Case Reassignment’ label for Case Notes
Activity history to display comments from activity workflow
2018 DCA Institute Planning Update
FY2018 Photo & Quarterly Compliance Audit Q & A

4. FY 2018 ICOTS Enhancements More Attachments / VREP & CCN
(Attachment sections for RFRI, TREQ, CCN)
General Offender Profile
(“Tolled” functionality + “CONFIDENTIAL RECORD” indicator)
Workflow Control
(Comments as case notes, case note notifications + restrict duplicate activities)
New Processes
(Subsequent State Transfer, Rejected Cases & Online End User Agreement)
TREQ and RFRI Changes
(Move application to end of list, Counts for NCIC offenses, text field for gang “other”)
Release rank does not determine when enhancements will be put into production. Explain new process of smaller releases and ind enhancements going into PREP

5. New ‘Tolling’ Supervision Status
Launch to ICOTS-April 25, 2018

6. ‘Tolling’ Functionality
Sending States
Must enforce use of the feature within its own legal parameters
Provide clarity to the receiving state as needed as to what ‘tolling’ means in the respective ICOTS case(s)
Managed through the ‘change’ supervision end date accessible by:
Sending State Assigned User
Sending State Compact Staff
States can certainly share how they may use this functionality with each other but tolling is not a function of the compact rules so caution should be applied when using the feature. May require legal consultation in your state.

7. ‘Tolling’ Functionality
Notifications
At the time supervision end date is set to ‘tolling’ [All interested parties]
Every 30 days while in ‘tolling’ status [Assigned users in the Sending State]
Suspends Case Closure Due notifications to Receiving State users
Provides new identifier for various reports

8. Example
Launch to ICOTS-April 25, 2018

9. Email Example-Reminder
Launch to ICOTS-April 25, 2018

10. Overdue Case Closure Report-New Indicator
Updated Dashboards Coming Soon!
Launch to ICOTS-April 25, 2018

11. New Reassignment Label for Case Notes
Launch to ICOTS-April 25, 2018

12. Comments viewable in ‘Activity History’
Is retroactive?
Launch to ICOTS-April 25, 2018

13. DCA Region Meetings Identify Best Practices for Compact business
Encourage collective solutions for training issues
Promote effective communication
‘Difficult Cases’
‘Invalid Denials’
Establishing ‘good’ relationships w/ border states
Share ideas & training tools!
Contribute content ideas for DCA Institute 2018
Lots of requests for what good violation reports or good hearing waivers or reports, states should be sharing
If issues affect multiple states (subpoenas, Indian reservations, supervision practices, etc.) share how your state deals with that situation
Effective communication—most instances where states don’t agree in a situation are simply looking at the rules in a different way based on their take. If it hasn’t gotten to the point where your commissioner is requesting an opinion from our office or reporting an incident of a rule violation, it’s a communication issue between the two states.

14. DCA Region Chairs

15. DCA Institute Planning
Initial feedback due from DCA Region Chairs May 1st
Training Committee meets May 7th
Finalize topics selections
Task regions with identifying solutions/best practices for presenting topics at ABM
What are the steps your DCA/compact office takes to resolve issues?
What has your DCA/compact office done/changed recently to improve operations (review procedures, communication strategies, address via training with stakeholders, etc.)?
When challenged with compact rules (e.g. pending charges/retaking) are Commissioners & stakeholders (including State Council members) involved in solution conversations?

16. FY2018 Photo & Dashboard Audit Q & A

17. 11/20/2018
Questions