1. Technology that Enhances Student Engagement, Retention and Support

2. Universities Represented

3. Session Overview Campus/Individual reflections
Exploration of ConnectYard
Multi-institutional viewpoints and uses of ConnectYard
Product implications for higher education

4. ConnectYard enhances organizational communication.
streamlines communication processes.
permits receivers to channel select.
promotes privacy for senders.

5. Facebook
Twitter
Text Messaging

6. Millennials Value Community Service Making a difference Communication
Technology

7. Teaching Philosophy Teacher is a coach, facilitator and collaborator
Student is a builder and doer
The classroom is a brick and click
space
Pedagogical strategies are multi-
channel and multimedia-based
This changing environment requires us to re-imagine what education might/should look like:

8. Connecting, Communicating, Community-building
Organizational Communication I
Individual Work
Organizational Communication II
Group Collaboration
Career Development 101
Professional Image

9. Sample Assignment #1
Learning Objective: Demonstrate understanding of nonverbal cues in the communication process.
Activity: Quiz question – Application of theory/concept learned
Examine your surroundings. Identify one nonverbal concept discussed in class. Send me the concept name along with the description of the example you identified via , Text, or Twitter.

10. Sample Assignment #2
Learning Objective: Demonstrate appropriate message construction for selected channel.
Activity/Application: Using each of the communication channels provided by CY, craft an event announcement for our Senior Seminar II Presentations. The messages must be different and channel appropriate.
Send me your completed message using , Facebook, Text, or Twitter.

11. Debra Greene – Director, Academic Support Services
Areas of responsibility include:
TRIO program – grant funded
Retention Services – support for at-risk students
Vocational Support Services
Students in CTE program (Career & Tech Ed)
Perkins Program
Learning Assistance Center (Largest area of responsibility)
Tutoring, Computer, & Adaptive Labs
Over 100 peer and professional tutors
Face-to-face group tutoring - credit subjects
Serves ~1400 students (14% of the student body)
Limited tutoring space due to 40% increase in enrollment since Fall 2009

12. Institutional Challenges
Responding to Middle States - expand online tutoring
Building on a previous tutoring program
Finding a cost-effective, alternative for online tutoring using current tutors
Responding to the technological needs of students
Building a sense of community around students forming natural study and social groups

13. Online Tutoring Program and ConnectYard
Provide online tutoring in 4 courses (BIO 101& 107, ENGL 121 & Math 070) with 5 tutors
Marketed to faculty and students requesting tutoring in selected subjects
Tutors responded to student questions (posted, real time)
Notifications to promote workshops and events

14. Student Engagement Approximately 17% of students participated
exposed to notifications
answered questions for other students
explored archives for answers to questions
posted questions to tutors (7%)
Students reported that they like using their phones to interact with tutors
In Fall 2012 we begin
Tweeting study/tutoring tips
Posting video of study skills workshops
Creating tutor/student FAQ’s for class yards
Online evaluation forms for students to rate their experience

15. Higher Education Implications
Community-building
Collaboration
Communication
Retention
Connectedness
Accessibility
Student Support
Online Services
Learning Resources

16. Pedagogical Implications
Shift in classroom power
Digital-critical thinking
Active/Engaged Learning
Communication
Constant
Multi-channel
Space
Click rooms/brick rooms
Accessible in- and out- of- class

17. Suggestions for Using CY
Campus Q&A
Campus Recruitment
Inter-departmental interactions
Group Projects
Student Organizations

18. Technology that Enhances Student Engagement, Retention and Support
Welcome to our webinar: Thinking and Teaching Digitally: Connecting to the Millennial Learner.
My name is Renee Robinson, I’m an associate professor in the Department of Communication at Saint Xavier University in Chicago.
Thank you for attending our session today. During our presentation, you will be provided with some interesting information about millennial learners and how we as educators can assist them in their learning process and development as critical thinkers.
You will also have a chance to participate in the session via our polling system. I also encourage you to document any questions you may have as we proceed so that I can address them towards the end of our time together. We should have about 15 minutes or so to discuss areas that you are interested in. That said, let’s begin.