1. Compliance Review Portal for Providers
Imagine Portal
Compliance Review Portal for Providers

2. What is the Portal?
The “Imagine Portal” is a companion portal that providers can use to review and respond to compliance reviews.
The portal works in tandem with the Review Data System (RDS)

3. “Imagine Portal”
Connects the provider to OPSR’s new Review Data System (RDS)
Providers will be able to review the status of their reviews
Providers will be able to delegate their own authorized parties to submit their POC on their behalf
No more submitting POCs via encrypted
** Note: A POC can only be submitted via a computer. At this time the application does not support the use of cellphones.

4. How Does the Provider Begin
Providers will receive a notification via at least 90 days in advance of their review
Open the link in the to proceed to DODD Website
Only the CEO or PCW account owner will be able to log in at first

7. Click the link that is titled “Single Sign on”

8. Enter CEO or account owner user name and password
How do I know which account to use?
It is the account name that can be used to recertify

10. Imagine Portal Dashboard
Using dashboard
Create A delegate by using the delegator function
CEO and Independent provider must create themselves as a delegate

11. Creating a Delegate To Create a delegate enter First Name Last Name
address
If applicable check submits poc then save

12. An Inside Look: Once you have logged in, your dashboard will appear
An Inside Look: Once you have logged in, your dashboard will appear. Here you can review who is authorized as a delegate for your reviews, check the status of your reviews, manage who is a delegate for your review, and much more.

13. Delegates
Never delete a delegate unless you are certain they will not be your delegate in the future
This includes the CEO or Independent provider’s name

14. Delegate Account Set-up
The delegate will receive 3 s
1st verifies the account
2nd creates password
3rd gives the delegate a username
The CEO does not need to follow these steps

15. Assign a delegate to a review
Use the drop down box to find the delegate you want as the review contact.
Explanation about what the provider will see after they log in-The Dashboard
Reviews in que. Reviewing required documents. Selecting a delegate/review contact for each review.

18. Compliance Review Tools
To view current tools
Login to DODD website
Select Provider
Select Forms
Select Provider Compliance Review forms
Select Applicable tool based on provider type x

19. Compliance Report: Review status should show as Pending for POC or Complete.

21. To expand the tool question, click on Read more.
The full question will open for you to read it.

22. Note: A POC or appeal must be written for each citation before you can select submit

23. Providers should save after each response
Should include a written statement with attached supporting documentation
Providers should save after each response
All responses can be edited prior to submitting poc
Add save to this slide

24. To Add Attachments, click paper clip
Choose the location of your attachment

26. A POC or appeal should be clear, detailed, and address the citation specifically, as well as be compliant Identifying individuals by number and staff by initials
Be sensitive to grammar and spelling.
All reports are public.

29. A reviewer’s comments
are viewable by clicking
the comment bubble.
The status of the
citation and the
attachment
are also viewable.

30. Common Problems Provider does not remember user name or password.
Agency providers use wrong account
Delegate name deleted and cannot re-enter
CEO changed and Certification account not updated
No portal link
Access to LOC/IDS blocking access to RDS Portal

31. How can problems be fixed?
Contact OPSR at and we will troubleshoot the issue
Call DODD call center to correct account issues or submit information about new CEO
OPSR can resolve basic access to portal issues
OPSR will create a IT ticket to correct access issues
Provider can contact review manager who will refer them to proper division

32. What can Providers do now?
Know your user name and password
Make sure and physical address is current
Update CEO information as it changes
Make sure you log in regularly to keep account active
Ask for help when needed
Know that a compliance review will be schedule at least 1x in each certification period
Note: Your account means the application portal not specifically the Imagine portal.

33. “Imagine Portal Contacts
Lisa Burt
OPSR Review Manager/RDS Project Manager
Kristi Williams
Erica Morrison
OPSR