1. The factors of care that patients can expect to receive.
Patients’ Rights
The factors of care that patients can expect to receive.

2. Patients’ Rights
American Hospital Association affirmed a “Patient’s Bill of Rights”
Recognized and honored by many health care facilities

3. Patient’s Bill of Rights
The patient has a right to:
Considerate and respectful care
Obtain complete, current information concerning diagnosis, treatment, and prognosis
Receive information necessary to give informed consent prior to procedure/treatment
Have advance directives for health care and/or refuse treatment
Privacy concerning a medical care program
Confidential treatment of all communications and records

4. Patient’s Bill of Rights
The patient has a right to:
Reasonable response to his/her medical care program
Obtain information regarding any relationship of the hospital to other health care and educational institutions
9. Be advised of and have the right to refuse to participate in any research project
10. Expect reasonable continuity of care
11. Review medical records and examine the bill and receive an explanation of all charges
12. Be informed of any hospital rules or regulations

5. Long-term care Bill of Rights
Residents guaranteed certain rights under federal law
Established by OBRA
Every resident must be informed and a copy must be posted in facility
Often called “Resident’s Bill of Rights”

6. Resident’s Bill of Rights
The resident has a right to:
Free choice – physician, treatment, care, participation in research
Freedom from abuse and chemical/physical restraints
Privacy and confidentiality
Accommodation of needs and choice
Voice grievances without fear of retaliation
Organize and participate in group activities
Information on medical issues and facility
Manage and use personal funds and possessions
Unlimited access to immediate family or relatives
Remain in the facility

7. Bill of Rights Check state law to obtain rights established
Failure to follow and grant rights can lead to job loss, fines, and even imprisonment