1. Burnout, employee engagement and resilience Neuro boot camp 2017
WEllness
Burnout, employee engagement and resilience
Neuro boot camp 2017

2. What is burnout?

3. What is burnout?
Sarah: An oncology nurse for 30 years, Sarah has such great bedside manner she’s taught seminars on the subject. But following a recent annual review, statements like “lacking in compassion,” “not listening well,” and “staring blankly when confronted by grief” are bouncing around in her mind. She wanted to argue with her supervisor, to point out the commendations she has received in years past, but truthfully, she knows that the needs of her patients that used to arouse empathy in her now only seem to sap her energy. It’s enough for her to complete the physical work of nursing these days, and she wonders where her passion for people has gone.

4. What is burnout?
Matt: Matt placed the central line during a code blue and did everything he could to save the 45-year-old man with a vfib cardiac arrest. When the patient died and everyone was clearing the room, it occurred to Matt that the guidewire was left in. He sat at his desk for the next half hour, not sure what to do or say. Did the guidewire have anything to do with the continued PEA arrest? How could he have missed it? How will he face his colleagues when they find out about it? What will he tell the family? Will there be a lawsuit? Is his home and children’s education fund at jeopardy? Head in his hands, Matt wondered for the thousandth time if he really should be practicing medicine.

5. What is burnout?
Emotional exhaustion
Feelings of cynicism
Detachment

6. How do we recognize burnout?

7. How do we recognize burnout?
Flippant behavior
Missing meetings
Staying late/leaving early
Poor hygiene
Personality change

8. What causes burnout?

9. What causes burnout? You have a high tolerance to stress.
Your practice is exceptionally chaotic.
You don’t agree with your boss’ values or leadership.
You’re the emotional buffer.
Your job constantly interferes with family events.
You lack control over your work schedule and free time.
You don’t take care of yourself.

10. What causes burnout?

11. Who gets burnout?

12. Who gets burnout?

13. Who gets burnout? Employee Engagement Engaged Unengaged
Actively Disengaged

14. Who gets burnout? Engaged
Loyal and psychologically committed to the organization. Compared to other employees, they are more productive and more likely to stay with the organization, and they consistently have their performance-related workplace needs met. 

15. Who gets burnout? Not engaged
Employees may be productive, but they are not psychologically committed. They have some of their performance-related workplace needs met, but many needs remain unmet. 

16. Who gets burnout? Actively disengaged
Employees are physically present, but psychologically absent. They are unhappy with their work situation, and most of their performance-related needs are unmet. 

17. What can we do to prevent burnout?
Nutrition
Fitness
Emotional health
Preventive care
Financial health
Mindset and behavior adaptability

18. What can we do to prevent burnout?
Mindfulness
Meditative Mindfulness
Headspace

19. What can we do to prevent burnout?
Self-Awareness Exercises
End of the day reflection
Sample questions:
What behaviors do I believe are limiting my potential?
How do people feel when they’re talking to me?
What am I good at? What are my weaknesses?
If I had to describe me to someone, what would I say?
Is there anything you people saying to me because you’re afraid of how I’ll react?
Personal Vision

20. What can we do to prevent burnout?
Resilience
Ability to adapt well and recover quickly after stress, adversity, trauma or tragedy

21. What can we do to prevent burnout?
Ways to improve resilience:
Get connected.
Make every day meaningful.
Learn from experience.
Remain hopeful.
Take care of yourself.
Be proactive. 

22. What to do if you’re feeling burned out?
Let me know!
Use your resilience skill set
Talk to friends/family
Approach a friend who looks like they’re looking burned out