1. Introduction to MCPA™ February 2011 Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

2. MCPA™ Appreciation of Capability
A powerful research-based instrument, drawing on Levels of Work theory (Gillian Stamp, Elliott Jaques, Owen Jacobs), which looks at 7 complexity bands and their associated management themes
Underlying assumption (Jaques) is that for most adults, capability increases over time, therefore Growth Curves are provided to show assessment of present capability and estimated potential for capability growth
An online and computer-based variant of the full Career Path Appreciation (CPA) developed by Gillian Stamp at Bioss in the UK
Jointly developed by EDAC and Bioss
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

3. What do we mean by Capability?
Bringing into being current and
Corporate 20 - 50
Level 7
nascent contexts for future
Prescience
years
generations
Strategic
Management
Creating and sustaining a climate
Corporate 10 - 20
Level 6
to protect strategic units, embed
them in host cultures and alert
Citizenship
years
them to possibilities of evolution
Ensuring the external and internal
Strategic 5 - 10
Level 5
viability of the enterprise as a
Intent
years
financial and social entity
Organisational
Management
Managing current products/
Level 4
ser
vices, systems and practices,
Strategic 2 - 5
and the changes required to align
Development
years
them with the strategic intent
Providing practices and systems 1 - 2
Level 3
to support production or service,
Practice
to contain costs, realise purpose
years
and enhance reputation
Direct
Responding to both the obvious 3 - 12
Level 2
and underlying complexities of
Service
Management
months
particular situations or people
Making or doing something to a
From 1
Level 1
specified output, on which the
Quality
day to 3
viability of the organisation depends
months
© Bioss with overlay from Jim Collins ‘Good to Great’ (with permission)
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

4. MCPQ™ - Questionnaire
Takes the CPA Phrase Cards - the element of CPA which research has shown accounts for the largest amount of significant unique variance in the overall CPA rating
Presents these in 9 sets of 6 phrases in the MCPQ™ and requires candidates to select their most and least preferred phrases, and give explanations for their choices
Requires candidates to define their personal time horizons
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

5. MCPQ™ Phrase Card Contexts
I General principles
II General process
III Overall approach and attitude to rules
IV Approach to each task
V First action on a problem
VI Reaction to uncertainty
VII Reaction to ‘gaps’ in knowledge
VIII Generating a solution
IX General reaction to conflicting results
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

6. Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

7. The MCPQ™ Questionnaire
Available in English, Dutch, German, Swedish, Spanish, Portuguese (Brazil), Portuguese (Europe), French (Ivory Coast) and Chinese
MCPQ™ is completed online
Takes minutes to complete
Results ed automatically to associates for importing into the MCPA™ program
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

8. The MCPA™ Program This is not a psychometric instrument
The phrase selections, responses and selection of time frames form the basis of a guided conversation between the counsellor and the candidate that follows the Bioss conventions of appreciative conversation
In this conversation the counsellor uses his or her knowledge of Levels of Work to come to a considered view about a candidate’s:
Current level of work complexity and Current Level of Capability (CLC)
and by relating CLC to age
Likely growth in capability over time or Development Curve
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

9. An Appreciative Conversation
“The hallmark of an ‘appreciative conversation’ is that people listen without judgement, do not seek consensus or compromise but share the sole purpose of continuing the conversation in order to sustain relationships of mutual respect.”
Gillian Stamp, 2008
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

10. On-screen Validation Interview
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

11. MCPA™
The counsellor is required to confirm or change the initial computer-generated result according to the outcome of the validation interview, and to record the reasons for doing so
The counsellor may also record the degree to which the candidate is ‘in Flow’
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

12. Counsellor Validation & Notes
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

13. MCPA™
The program then computes the candidate's position on a series of age-related development curves
These curves link Current Capability and age to show predicted growth in capability, showing:
Complexity band Theme Development Curve Management tasks and responsibilities Decision-making Time Horizon Time line - available with a ‘right-click’
Current Capability, Development Curve and Assessed Potential are highlighted
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

14. Development Curves Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

15. Candidate Time Line
Shows growth in capability over time for the individual being assessed
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

16. Flow Chart
If the counsellor has been able to come to an opinion about the candidate’s Level of Work, or if the Candidate has given their perception of Flow, and the relevant details have been entered on the Counsellor Review Screen, these will be presented on the Flow Chart
In the following example the candidate’s Current Level of Capability greatly exceeds the Level of Work of his present role, and he is therefore feeling very much out of ‘Flow’
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

17. Candidate Flow Chart Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

18. MCPA™
The program offers a comprehensive report facility, which includes a formal record of the candidate’s responses and the counsellor- determined Development Curve result
It also includes a simple team analysis for summarising group results
Team results can be displayed on Development Curves and projected into the future to show how they will develop over time
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

19. Eight Report Tabs Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

20. Summary of Final Results
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

21. Team Results Projected over Time
Intro to MCPA™ Feb 11
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22. MCPA™ Outcomes Helps candidates understand
Whether or not their capabilities match their current role - if they are in Flow or not
How they should be looking to develop their career paths
The nature of work that is likely to give them the highest level of satisfaction
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

23. MCPA™ Outcomes Helps organisations understand Where their talent lies
Where they are ‘fat’ and where they are ‘thin’ in terms of staffing levels/capabilities/work challenges
With the broader application of Levels of Work, how to develop lean and efficient management structures
Why morale may be poor or performance lagging
Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved

24. End of Intro to MCPA™ Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved