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Introduction to MCPA™ February 2011 Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved
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MCPA™ Appreciation of Capability
A powerful research-based instrument, drawing on Levels of Work theory (Gillian Stamp, Elliott Jaques, Owen Jacobs), which looks at 7 complexity bands and their associated management themes Underlying assumption (Jaques) is that for most adults, capability increases over time, therefore Growth Curves are provided to show assessment of present capability and estimated potential for capability growth An online and computer-based variant of the full Career Path Appreciation (CPA) developed by Gillian Stamp at Bioss in the UK Jointly developed by EDAC and Bioss Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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What do we mean by Capability?
Bringing into being current and Corporate 20 - 50 Level 7 nascent contexts for future Prescience years generations Strategic Management Creating and sustaining a climate Corporate 10 - 20 Level 6 to protect strategic units, embed them in host cultures and alert Citizenship years them to possibilities of evolution Ensuring the external and internal Strategic 5 - 10 Level 5 viability of the enterprise as a Intent years financial and social entity Organisational Management Managing current products/ Level 4 ser vices, systems and practices, Strategic 2 - 5 and the changes required to align Development years them with the strategic intent Providing practices and systems 1 - 2 Level 3 to support production or service, Practice to contain costs, realise purpose years and enhance reputation Direct Responding to both the obvious 3 - 12 Level 2 and underlying complexities of Service Management months particular situations or people Making or doing something to a From 1 Level 1 specified output, on which the Quality day to 3 viability of the organisation depends months © Bioss with overlay from Jim Collins ‘Good to Great’ (with permission) Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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MCPQ™ - Questionnaire Takes the CPA Phrase Cards - the element of CPA which research has shown accounts for the largest amount of significant unique variance in the overall CPA rating Presents these in 9 sets of 6 phrases in the MCPQ™ and requires candidates to select their most and least preferred phrases, and give explanations for their choices Requires candidates to define their personal time horizons Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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MCPQ™ Phrase Card Contexts
I General principles II General process III Overall approach and attitude to rules IV Approach to each task V First action on a problem VI Reaction to uncertainty VII Reaction to ‘gaps’ in knowledge VIII Generating a solution IX General reaction to conflicting results Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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The MCPQ™ Questionnaire
Available in English, Dutch, German, Swedish, Spanish, Portuguese (Brazil), Portuguese (Europe), French (Ivory Coast) and Chinese MCPQ™ is completed online Takes minutes to complete Results ed automatically to associates for importing into the MCPA™ program Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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The MCPA™ Program This is not a psychometric instrument
The phrase selections, responses and selection of time frames form the basis of a guided conversation between the counsellor and the candidate that follows the Bioss conventions of appreciative conversation In this conversation the counsellor uses his or her knowledge of Levels of Work to come to a considered view about a candidate’s: Current level of work complexity and Current Level of Capability (CLC) and by relating CLC to age Likely growth in capability over time or Development Curve Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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An Appreciative Conversation
“The hallmark of an ‘appreciative conversation’ is that people listen without judgement, do not seek consensus or compromise but share the sole purpose of continuing the conversation in order to sustain relationships of mutual respect.” Gillian Stamp, 2008 Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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On-screen Validation Interview
Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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MCPA™ The counsellor is required to confirm or change the initial computer-generated result according to the outcome of the validation interview, and to record the reasons for doing so The counsellor may also record the degree to which the candidate is ‘in Flow’ Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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Counsellor Validation & Notes
Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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MCPA™ The program then computes the candidate's position on a series of age-related development curves These curves link Current Capability and age to show predicted growth in capability, showing: Complexity band Theme Development Curve Management tasks and responsibilities Decision-making Time Horizon Time line - available with a ‘right-click’ Current Capability, Development Curve and Assessed Potential are highlighted Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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Development Curves Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved
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Candidate Time Line Shows growth in capability over time for the individual being assessed Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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Flow Chart If the counsellor has been able to come to an opinion about the candidate’s Level of Work, or if the Candidate has given their perception of Flow, and the relevant details have been entered on the Counsellor Review Screen, these will be presented on the Flow Chart In the following example the candidate’s Current Level of Capability greatly exceeds the Level of Work of his present role, and he is therefore feeling very much out of ‘Flow’ Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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Candidate Flow Chart Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved
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MCPA™ The program offers a comprehensive report facility, which includes a formal record of the candidate’s responses and the counsellor- determined Development Curve result It also includes a simple team analysis for summarising group results Team results can be displayed on Development Curves and projected into the future to show how they will develop over time Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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Eight Report Tabs Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved
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Summary of Final Results
Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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Team Results Projected over Time
Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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MCPA™ Outcomes Helps candidates understand
Whether or not their capabilities match their current role - if they are in Flow or not How they should be looking to develop their career paths The nature of work that is likely to give them the highest level of satisfaction Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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MCPA™ Outcomes Helps organisations understand Where their talent lies
Where they are ‘fat’ and where they are ‘thin’ in terms of staffing levels/capabilities/work challenges With the broader application of Levels of Work, how to develop lean and efficient management structures Why morale may be poor or performance lagging Intro to MCPA™ Feb 11 ©2011 EDAC/Bioss All Rights Reserved
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End of Intro to MCPA™ Intro to MCPA™ Feb 11
©2011 EDAC/Bioss All Rights Reserved
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