1. Working in Multiprofessional Teams
with young people
Working in Multiprofessional Teams
Malcolm Payne

2. Working with young people
Young people are dependent…
…but moving towards independence.
Their degree of independence varies…
…and is controlled by relationships with adults…
…and agencies.
Relationship-management comes from information-management.
Working with young people involves constant variation.
Malcolm Payne

3. …security against the risks of complexity in post-modern welfare
Teamwork is…
…security against the risks of complexity in post-modern welfare
Malcolm Payne

4. …the division of labour:
Teamwork is about…
…the division of labour:
once there is more than one person doing a job, you will have to divide the work
Malcolm Payne

5. Teamwork in care services
Co-ordination policy
Co-ordination, collaboration and partnership
State-market
User-provider driven
Strategic, regulated, bureau-professionalised
Participation, advocacy
Multiprofessional teamwork
Medical model – hospital, community
Voluntary sector co-ordination
4 models:
Keyworker
Strategic co-ordination
Informal collaboration
Multiprofessional
Malcolm Payne

6. Co-ordination policy Co-ordination Collaboration Partnership
Services’ strategies and polices should be mutually supportive and reinforcing
Collaboration
Practitioners and managers should work together so that work connects, is effective and economic
Partnership
Work should be integrated with users and carers, and respond to what they want
Also, planned, long-term relationships between agencies
Malcolm Payne

7. Relationships Inter- Multi- -Agency -Profession -Discipline
Malcolm Payne

8. Issues in teamwork
Boundary
Identity
Resources
Malcolm Payne

9. Theories of collaboration
General systems theory
The organisation is made up of interdependent, interlocking parts
Social exchange theory
Reciprocity affects relationships in an organisation
Co-operation theory
People calculate strategy to choose between options where there are conflicts of interest: issues are reciprocity, durability, provocability
Malcolm Payne

10. Purposes of multiprofessional work
Bring together skills
Share information
Achieve continuity
Ensure accountability
Co-ordinate planning
Co-ordinate resources.
Malcolm Payne

11. Teamwork tensions 1 To develop team relationships,
we must look inward…
…but in care services,
we must look outward.
Malcolm Payne

12. Teamwork tensions 2 Teamwork is valued as mutual support…
…but it is also an instrument
to meet the organisation’s aims.
Malcolm Payne

13. Teamwork tensions 3 Teambuilding focuses on colleagues’ needs…
…but services should
concentrate on users’ needs.
Malcolm Payne

14. The Traditional Team
Traditional team
Malcolm Payne

15. The Open Team 1
Open team
Malcolm Payne

16. The Open Team 2
Reaching out
Drawing in
Malcolm Payne

17. Team characteristics Clear and common purpose Sense of belonging
Synergy – team is more than the sum of its parts
Openness
Co-operation and mutual support; informal atmosphere
Creative
Clarifies roles and responsibilities
Sound procedures
Appropriate leadership
Regular reviews
Individual development
Participation in good group relations
Good external relations
Malcolm Payne

18. Teambuilding overview
Reviewing
Individual development
Strategic – mission and vision
Task differentiation - competences
Role integration – occupational standards
Role clarity or role blurring?
Problem-solving
Consultation
Malcolm Payne

19. Conflict in teams – when?
Ambiguous domains
Conflicts of interest
Communication barriers – distance in time/space
Dependence and expectations
Strongly differentiated roles
Frequent contacts (more chance of problems)
Consensus needed (problems if agreement impossible)
History
Malcolm Payne

20. Models of team development - 1
Forming
Storming
Norming
Performing
Re-forming
Natural development
Assisted development
Malcolm Payne

21. Models of team development - 2
Situational/contingency
Preferences
team
Type of work
Organisation
Malcolm Payne

22. football tennis athletics
Types of team
football tennis athletics
Malcolm Payne

23. Team members’ roles Interpersonal roles Personality Interpersonal
Skills
Work roles
Malcolm Payne

24. Working in Multiprofessional Teams
with young people
Working in Multiprofessional Teams
Malcolm Payne
Malcolm Payne