1. Hospitality in Sports & Entertainment Marketing

2. Objectives
Define hospitality and its relationship to the Sports & Entertainment Industries
Identify examples of hospitality in the SEM Industries
Research examples of hospitality in each of the industries

3. What is Hospitality?
Hospitality is the relationship between a guest and the host
Reception and Entertainment of guests/visitors/etc.
The industry depends on availability of leisure time and disposable income

4. Four Sections of Hospitality
Food & Beverage
Businesses that prepare food for customers
Lodging
A business/place that provides a place to sleep for one or more nights
Recreation
Any activity that people do for rest, relaxation and enjoyment
Travel & Tourism
The business of moving people from place to place
Provides those people with services that promote travel and vacations

5. Where do we find Hospitality?
Resorts
Membership clubs
Conventions
Amusement Attractions
Sporting event
Special events
Other services for travelers and tourists

6. Hospitality in Sports Packages for fans
Hotel accommodations
Tickets to events
Pre- and post-event parties
Transportation to/from event
Meals
Suites and Box Seats at sporting events
Away teams in sporting events

7. Hospitality in Entertainment
Packages for fans
VIP areas for guests
Special pricing
Unlimited drinks/food
Special gifts/items
At the movies
Luxury Theatres
Food/Drinks (Waiters?)

8. Hospitality in Recreation
Travel Packages
Air fare
Hotel accommodations
Dining out
Theme park tickets
Show tickets
Airport Lounges
Private meeting rooms
Free drinks/snacks
Comfortable seating
Better access to customer service representatives