1. RIW Verification - Information Access via RIW Card
Roles
Competencies
Status
Access
Roles
Linked to Role
Current
ATTP
TfNSW Operator
Expired
Card subscription
Medical
RISI
Other safe working roles
Inactive
Disassociated from company
On Site RIW Competency Verification
Has Blocks
Site Access
Safe Working
TfNSW

2. How to verify using the RIW Web App
If the card has a QR code press scan and hold the camera over the card
Add in your user name & Password. Tick Remember me & press login.
Until the line turns from red to green
Locate & Tap the RIW APP on your phone
If the card does not have a QR code or won’t scan; you can type in the unique ID number on the card or the individuals name and birthday to verify their roles and competencies
Persons details and photo will appear. Check they match the person presenting the card
You are looking for the
TfNSW Operator role to allow the person onsite
& any other TfNSW role required
All the work roles linked to the individual will be listed here.
You need to look at CURRENT Roles.
You are looking for TfNSW Operator role
Click on work roles to see the details
If the number is 0 the individual does Not have all the competencies required to obtain/maintain the role
The person cannot access site
A card that shows expired here means that the subscription has Expired.
If the Work Roles are still valid the individual can come to site.
Roles that have been SUSPENDED will not appear on the App
If the card says Inactive it means that the individual is no longer associated with the organisation.
Check with your site supervisor if they should be on the TfNSW site
The screen may show that the worker has been Blocked – A Blocked worker cannot come to site.
It is the responsibility of the worker to work with the organisation who imposed the block to have it removed.
You can click on “has Blocks “ to find out who applied the block on what date however you will not be able to read any of the reasons for the block – You can give this information to the individual- however they will need to follow it up themselves. Sydney Trains Cannot undo a Block that another organisation has applied
If you have issues with accessing the RIW App or RIW information you can call 937 (95200) for assistance.
Version. 5.
15-Nov-18