1. MSEDCL’S Performance Review
MAHADISCOM
15/11/2018
MSEDCL’S Performance Review

2. Issues inherited by MSEDCL
Demand Supply Gap of 3500 to 4000 MW
High T&D Loss – 35.2% (04-05)
Low Collection Efficiency – 88.34%
Deteriorated T&D Infrastructure (Aged and overloaded transformer and S/S)
Pending applications for connections
Loss making Entity (Rs.804Cr.)
Poor consumer response
Unmotivated and directionless employees (42 Unions)
15 November 2018

3. “10 Point Action Plan” A:
Improving quality of supply and reduction of interruptions
Proactive distribution network planning with viable funding plan
Consumer Grievances Redressal Systems
Distribution system loss reduction
Improvement in Collection efficiency
Circles to act as profit centers
Use of technological advance and computerization for improving the efficiency, accountability, information levels & consumer satisfaction etc.
Improved services to Ag. Consumers
Measures to improve working conditions of employees
Demand Side Management and peak load management (Measures to reduce load shedding) B:
KKPIs established for measurement of performance of the above action points C:
Communication plan D:
Organizational Changes
15 November 2018

4. Performance – MahaVitaran
* NYD: Not Yet Decided
15 November 2018

5. 1. Ensuring Reliable and Quality Power Supply
Programs
Preventive Maintenance:
Identification of problems feeders in each sub-division
Pre-monsoon Work (Tree cutting)
Repair: loose / long span
Arrange repairs and preventive maintenance during planned Load shedding
DTC maintenance – Oil level checking
Reduce loading on DTCs /Install new DTCs ( 100% Diversity)
Action plan for prevention of DTC failure & quick replacement of DTCs,Monitoring through DSS control room
Reduce length of LT line / HT:LT ratio
Capacitor Maintenance
Renovation & Modernisation Schemes for:
Breakers, CTs, Capacitors,HT,LT lines ,indoor to Outdoor s/stn equipments
15 November 2018

6. Formats for SAIDI SAIFI and CAIDI have been finalized
KKPIs
Formats for SAIDI SAIFI and CAIDI have been finalized
Sub-Division wise data expected by 15 January
* - Sample calculation for the sub-division Aurangabad in the month of Aug’ 05
15 November 2018

7. 2. Proactive distribution network planning
Programs
S/Dn. wise information about Load Profile & Demand growth for next five years
S/Dn wise Infrastructure up gradation plan.
Circlewise viable financing plan.
Monitoring system for construction work plan & financial plan
Detailed presentation being made separately
15 November 2018

8. 3. Consumer Grievances Redressal System
Programs
Complaint book at G.P./ S/Dn. / Section Office & J.M./ J.E. to visit these offices and redress complaints
CFC at 50 S/Dns. to be expanded to 500 S/Dns. Consumers have Single Window Grievance Solving facility for
For new connection /change of name in time
Billing complaint/other complaints be resolved in specified time
Call centers to be established in all major towns and municipal corporations
KKPI
FY 05-06
FY 06-07
Circle / Zone Wise Details
Target
Achieved (till Nov’05)
Pending RCI Consumers
NYD
275579
Progress of call centers 10 3 5
Progress OF CFC 50 1
500
Consumers grievance Redressal established in 11 zones and internal grievance Redressal units established in all O&M Circles
15 November 2018

9. 4. Distribution Loss Reduction
Program
Energy accounting of all levels
DTC metering / 100 % consumer metering
Theft cases including abetment
HVDS
Alternate meter reading by outsourced agency
Mini franchisee scheme
NSC information (in time) to IT
Monitoring of temporary connection to builders / commercial establishments
DRUM Project (10 Divisions )
15 November 2018

10. KKPI for Distribution Loss Reduction T&D Losses
05-06
06-07
Particulars
Target
Achieved (Sept 05)
EHV system/ Transmission Loss
6.00%
7.21%
5.80%
Distribution Loss
28.00%
27.11%
25.00%
T&D Loss
32.25%
32.36%
29.25%
15 November 2018

11. KKPI for Distribution Loss Reduction DTC Losses
Particulars
Total
No. of DTCs with losses
> 50 %
25-50 % %
0-5%
<0%
Jul-05
No.of DTCs for which EA report has been genrated by IT atleast once
43291
9030
8491
14671
5565
5534
Proportion
21%
20%
34%
13%
Oct-05
46642
9773
8978
15329
5953
7350
19%
33%
14%
15 November 2018

12. Theft Cases Detected In Rs lakhs (Jun – Nov 2005)
KKPI for Distribution Loss Reduction
Theft Cases Detected
(Jun – Nov 2005)
In Rs lakhs
15 November 2018

13. 5. Improvement in collection efficiency
Programs
Elimination of average/abnormal bill
Timely feeding of NSC report and first bill issue
Monitoring of consumers to whom installments are granted
Collection as per target
100% disconnection above Rs 5000/- arrears
Reduction of live arrears / P.D. arrears
Early disposal of B-80 Cases
Spot billing
Action on PD consumers declared live/verification & police cases
ATM Cash Collection Centers (ATMs at 50 Locations in urban areas)
e-payment / drop boxes
KKPI
05-06
06-07
Zone/ Circle Wise Details
Target
Achieved (till Oct 05)
Collection efficiency %
90.34%
93.80 %
89.67%
a) %
b) 92.34%
Normal billing percentage
100%
78%
Cases with arrears above Rs.5000
NYD
304847
a  without AG b  with AG
15 November 2018

14. Steps Taken to Improve Collection Efficiency
E-payment in Pune, Bhandup and Kalyan circles
Spot Billing is introduced in Pune and Nagpur - To be introduced in 15 more locations by January 2006
15 November 2018

15. Repatriation (Rs. Crores)
Months 
Increase
April
981.83
984.82
0.30%
May
953.63
11.56%
June
976.81
6.00%
July
983.53
4.62%
August
912.32
34.91%
September
948.25
17.50%
October
967.51
1226
26.72%
November
957.26
12.48%
December
January
1045.7
February
March
Total
Total June to Nov
Average June to Nov
957.61
16.82%
15 November 2018

16. Allocation of budget to circle
6. Profit Centre
Programs
Allocation of budget to circle
Monitoring income and expense vis-a vis budget
Analysing variation in income/expenditure
Quarterly review of profit center
Comparing distribution losses with respect to targets
KKPI : Profit / Deficit
15 November 2018

17. 7. Using technological advances for improving efficiency
Program
Implementation of MIS,DA,AMR
e-billing , online payment , SEVAK ATM, Bill junction /Bill desk
e-tendering
GIS network mapping
KKPI
05-06
06-07
Details
Target
Achieved (till Oct 05)
AMR progress
20000
To be completed by March ‘07
Not yet finalized
SCADA progress
10 (by June 06) 10
No. of GIS maps ready
NYD
All urban electricity bills on internet
15 November 2018

18. 8. Improved services to agricultural consumers
Programs
Reduce pending Ag connections
Krishi Vikas Applications (received: , released: 69737)
DTC failure rate reduction
Action plan
Timely Ag NSC report to IT
KKPI
05-06
06-07
Zone Wise Details
Target
Achieved
(till Nov 05)
Pending AG connections
1,00,000
42,361
15 November 2018

19. DTC FAILURE 2004-05 18.52% 2005-06 (Up to Nov 05) 11.34%
15 November 2018

20. 9. Improvement in working conditions of employees
Programs
Compulsory use of safety T&P (Earthing, Zoola, Hand gloves, Insulated pliers)
Reduction in No. of accidents ( Fatal/Non-fatal)
Timely payment of TA bill / Advances / CPF / Gratuity / Dues / Increments etc.
Work culture / boosting employee moral by motivation
Honesty/Integrity/Hardwork to be rewarded
Special training programs to improve customer services & tech capabilities
Mobile training program
Regular communication with employees : Varta
Uniform for all employees
KKPI
No of electrical accidents employees/outsiders
Training of employees (No.s & mandays)
Reduction in employees grievances
15 November 2018

21. 10. DSM and Load management
Programs
Single phasing scheme: 9800 Villages( Phase I) , 4515 (Phase II)
Special feeders for Gaothans : 9846 Villages, 1650 feeders
Akshay Prakash Yojna: 686 Villages
Reactive Power Management through Capacitors: 3898 MVAR
Energy Saving Scheme for R/C/I/Public Lighting (CFL)
KKPI
05-06
06-07
Circle Wise Details
Target
Achieved (till Nov 05)
No. of APY villages
NYD
686
Special Gaothan feeder Schemes
9846 villages /1650 feeders
515 Crores
36 feeders
95 MW load relief
Remaining feeders from 05-06
Single Phase Scheme
9800 (Nos)
235 Crores
7000 (Nos)
4515 (Nos)
170 Crores
Capacitors( Substation / DTCs)
WIP
20000 DTC
1,35000 AG Pumps LTLMS
DSM/ Energy Conservation
10 lakh CFLs
1.25 Lakh
20 lakh
15 November 2018

22. Energy conservation measures
CFL Lamps
Projected load saving of 9.75 MW during peak hours through installation of 3 lakhs CFL on pilot basis in Nasik & Thane
Capacitor installation program
Load saving of 500 MW through installation of LTLMS Capacitors in 20 Districts within 2 years
15 November 2018

23. Summary of New Initiatives taken
Collection increased by 16.82%
From Rs Crs. in June – Nov’ 04 to Rs Crs in Apr – Nov’ 05
Distribution loss reduced by 2.14%
From 29.25% in Apr – Sept’ 04 to 27.11% in Apr – Sept’ 05
Load profile and construction work plan for Rs. 11,424 crores finalized
DTC failure Rate reduced by 7.18%
From 18.52% in to 11.34% in Apr – Nov’ 05
Energy accounting of 51,000 DTCs in progress
15 November 2018

24. Summary of New Initiatives taken
Detection of 21,975 theft cases (from April to October ‘05)
Consolidated distribution Automation plan – SCADA, AMR, e-billing etc.
Formation of Quality control cell to ensure purchase of best quality material
Four S.Es nominated as M.D’s representatives for monitoring various activities of the MSEDCL in the field
DSM – Akshya Prakash Yojana, use of CFLs, capacitor installation on DTCs and at sub-stations
15 November 2018

25. Issues with MSEB Holding Company /Govt. of Maharashtra
Appointment of Director (Finance), Director (HRD), Director (Operations)
Valuation/ New Balance Sheet/ New P&L Account
Pending Govt. Guarantees & release of funds
Funds for removal of backlog of Ag Pumps-Rs Cr
Authorization of employees of MSEDCL for theft detection under the EA 2003
Establishing dedicated police stations and special courts- Appointments of SP’s on deputation
15 November 2018

26. Issues with MSEB Holding Company /Govt. of Maharashtra (Contd…)
M/s. Mula Pravara Electric Co-op Society – recovery of arrears and other pending issues – request for permission for disconnection of supply
Amendment to EA 2003 to be applicable to state of Maharashtra-for removing the role of district consumer forums
Arrears of payment of State Govt. Dept.
Single point bill recovery from Police Dept.
Regulatory Issues- Regulations to be framed under the EA 2003
15 November 2018

27. Thank You
15/11/2018
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