1. TRUCKING BUSINESS INTELLEGENCE
THE FUTURE OF
TRUCKING BUSINESS INTELLEGENCE

2. Basic Commercial Vehicle Business Information How big is the PIE
What the fleet owner / customers are demanding
How do OE’s and Dealers differentiate themselves from the rest
What would happen if?
Where to from here
Background Information

3. Background information
1976
1986
1996
2006
2016
Sales
3149
7165
13607
33080
26500
New Truck Sales 1976 to 2016
33139
The Scott Byers Network was founded in 1976
Taken 10 year increments to understand background information

4. Actual New Truck Sales
37442
33139

5. South Africa Market Size 370028 Global Market Size 23366066
How big is the PIE?
1976
1986
1996
2006
2016
OE's 6 14 16 21 26
Total Sales
3149
7165
13607
33139
26500
News Truck Sales / Number of CV OE’s
South Africa
Market Size
370028
Global
Market Size
Current Total Market
26 OE’s want a slice of the pie
Further 2 are entering the market in the next few months
Global Market close to 24 Million, we have about 1.5 % of the global market
South Africa has the biggest market in Africa
It begs the question why are there so many Suppliers in such a small market ?

6. News Truck Sales / Number of CV OE’s

7. What the Fleet owners / Customers are demanding
1986
1996
2006
2016
sales
62,61
76,43
81,07
86,3
service
62,8
76,09
82,38
90,71
parts
62,37
76,73
79,19
89,98
Comparative Truck Study National Average
The past 30 years – What your customers think about you?
First CTS conducted in 1986 with 6 OE’s
Largest maintained fleet operator database in the country
Just on fleet/truck operators from 1 truck up
How we ask the question – level playing field
Same question
Sales Service Parts

8. How will OE’s and Dealers differentiate themselves from the rest?
In the future
How will OE’s and Dealers differentiate
themselves from the rest?

9. What would happen if a dealer new everything about their customers’
before visiting the customer?
For example – You have the basics
Company Name
Contact person
Address
Size of fleet
Then we start to add – critical information
Key people information
Supplier, Make, Model, Registration
The weight Category
The age of the vehicle/s
Parts break down used over time
An estimate of the annual aftermarket potential spend
And even more information
MMcode by registration
Current Trade and Retail price by registration
Damage assessment report
Total recon cost
Electronic Valuation report
All live and ONLINE

10. All these good things, to help you
If the Dealer /OE was able to manage all this collective data about their customers By
Total potential fleet size of all my customers
By Area, post code and province
Estimated value a customers
Then we start to add additional information
By total other supplier within my own customer base
By weight category
By age of the vehicles
By parts needed
By make and model
By potential spend
And even more information
By day
By Month
By Quarter
By Year
All these good things, to help you

11. Where to from here?
How will this be possible?
Smart Technology and managing your business intelligence
New Innovative ways of conducting business
Real time, updates and feedback
Partnering with business’s that can help you

12. The most exciting part about the future
is that this technology and these
business partners are already here