1. LOS ANGELES INTERNATIONAL AIRPORT Certified Service Provider Program (CSPP) 16-Hour Emergency Preparedness Training - Briefing
May 2018 (revised)

2. Presentation Overview
City Ordinances
CSPP Living Wage Ordinance (LWO) Amendments
Purpose of Training
Comprehensive Training Program
Emergency Preparedness Training (EPT)
CSPP Training Confirmation Package
CSPP Certification Reporting Requirements
Questions? 1

3. City Ordinances All LAX Contractors:
City Ordinance – Living Wage
City Ordinance – Worker Retention
Amended LAAC Sections & 10.37 2

4. CSPP-LWO Amendments LAX CSPP Contractors: 16-Hours of EPT Annually
Employee Paid Release Time Policy
New Employees Trained within 120 Days 3

5. Purpose of Training
Ensure CSPP employees of airport contractors can appropriately respond and assist during an emergency on airport property.
Ensure a more safe and secure airport by having uniform, high quality and consistent training standards for CSPP employees.
Provide CSPP employees with the preparation, resources and knowledge to respond, assist and be accountable in an emergency situation at the airport. 4

6. Comprehensive Training Program
•Incident Commanders
• Executive Policy Group
• Tactical Responders
• Emergency Response Teams (UCP/DOC)
• Support Staff to UCP/DOC Command Staff
• Customer Service Response Teams
• Post‐Earthquake Assessment Team
• Technical Experts
• Critical Icon Holders
LAWA Employees
(Disaster Service Worker)
• Airport Community
• Terminal Floor Wardens
• Tenants
• Airlines
• Concessionaires
• Service Workers
Responders
Critical Employees
All Badge Holders
CSPP
Comprehensive Training Program 5

7. Emergency Preparedness Training
Shall include the following:
Personal and home preparedness
Airport Overview
Understanding the roles and responsibilities of responding agencies and LAWA divisions in an emergency
Role of Airport Response Coordination Center /Department Operations Center
Airport and Terminal layout 6

8. Emergency Preparedness Training
Developing observation, detection, customer service and reporting skills.
Training to make all employees aware of their roles and responsibilities to themselves and others during an incident.
Awareness level training in ICS, NIMS and SEMS 7

9. Emergency Preparedness Training
Hazard specific response training to include:
Earthquake
Fire
Active Shooter
Hijack
Hazardous Materials
Bomb Threat
Aircraft Accident
Severe Weather
Power Failure
Breach
Suspicious Article 8

10. Emergency Preparedness Training
Terminal evacuation/re-population procedures
Assisting persons with disabilities (ADA)
Emergency communication procedures
Personnel accountability Procedures
First Aid/CPR/AED/Stop the Bleed Training
Continuity of Operations
Any other EPT required for employees under applicable Federal or State law or regulations. 9

11. Training Confirmation Package
Letter of Intent
On company letterhead
Signed by an executive officer(s)
Employer Certification Plan
Implementation of training program
Training Syllabus
Must include LAWA approved courses
Training Instructor Resume(s)
Safety & emergency preparedness experience
Due no later than 5/31/18 10

12. CSP Certification Reporting Requirements
Initial 16-Hour Training:
New Employee Training Rosters
Due within 120 days of hiring
Current Employee Training Rosters
Due 2/01/19
All employees must be certified by 12/31/18
Recurrent 16-Hour Training:
Quarterly New Employee Training Rosters
Due 1st day of following quarter
Annual Employee Training Rosters
Due 30 days after reporting period 11

13. QUESTIONS? 12

14. LAWA Contacts: Edward Bushman Director of Emergency Management
(424) office
Cassandra Heredia
Chief of Operations - Emergency Management
Trémayne Noles
CSPP Manager – Airport Permit Services
(424) office
CSPP Website 13