1. Michigan’s Utility Notification
Call-Center Since 1970.

2. MISS DIG 811 Annual Ticket Counts
2017
2016
2015
2014
2013
JAN
36,967
30,684
27,508
27,242
29,222
FEB
38,007
33,355
23,420
25,979
25,197
MAR
60,295
61,411
47,557
34,818
34,885
APR
81,490
80,787
85,219
84,278
70,855
MAY
103,975
90,378
85,740
93,019
89,051
JUN
99,317
92,474
89,754
91,692
76,978
JUL
86,787
78,653
86,422
76,725
AUG
94,119
87,368
76,728
77,028
73,297
SEP
83,159
80,188
75,713
79,916
73,790
OCT
85,423
75,095
76,574
79,555
77,409
NOV
66,068
52,883
54,965
46,350
49,434
DEC
37,379
40,353
43,277
37,461
30,994
TOTAL
872,986
782,107
768,752
763,760
708,537
2009 – 555, – 708,500

3. Online Ticket Creation
Remote Ticket Entry
e-Suite
e-Locate
e-OHA
e-Plan
59% Ticket Volume

5. Public Act 174 Excavation Utility Owners & Operators
Penalties & Enforcement

6. Public Act 174
MISS IG

7. Public Act 174 Excavation: A Few Words About MISS DIG Tickets
Excavators shall provide a dig notice (non-emergency) to the notification system at least 3 business days, but not more than 14 calendar days before the start of any blasting or excavation.
Include a Name and Contact Telephone Number of Someone Who Can Answer Questions About the Dig Notice
No Piggybacking – Each Excavator Must Have Their Own Ticket
Tickets Have an Expiration Date (21 day ticket or 180 day project ticket)

8. Public Act 174 Excavation
Public Act 174 makes several exceptions that excavators should know about.
Replacing a fence post, sign post, or guardrail in its existing location.
Any excavation performed at a grave site in a cemetery.
Any excavation performed within a landfill.
Routine road maintenance or preventive maintenance that doesn’t go deeper than 12 inches below grade. 
Routine railroad maintenance activity, or railroad maintenance in the right-of-way, to a depth of 12 inches.
And normal farming activity.

9. Public Act 174
Participation in Positive Response is required by law for BOTH the excavator & the facility owner/operator! Response.missdig811.org

10. Public Act 174
An excavator shall provide immediate additional notice to the notification system and stop excavation in the immediate vicinity if the excavator has reason to suspect the presence of an unmarked facility due to any one of the following:
Visible evidence of a facility with no marks visible.
(b) Lack of a positive response to a ticket.
(c) A positive response from a facility owner or facility operator indicating the presence of a facility with no marks visible.

11. Public Act 174: Caution Zone The area within 48 inches of either side of the facility marks provided by a facility owner or facility operator
No Hand-Digging Required
If work is being done outside of the 8 ft. “Caution Zone,” soft excavation is not required. 4’ 4’
8’ Total Caution Zone

12. Public Act 174
If work is being done inside of the 8 ft. “Caution Zone,” soft excavation is required to expose all .
Must Hand-Dig 4’ 4’
8’ Total Caution Zone

13. Public Act 174
Michigan's Utility Color Codes:

14. Public Act 174
(4) Facility owners and facility operators shall be members of and participate in the notification system and pay the fees levied by the notification system under this section. This obligation and the requirements of this act for facility owners and facility operators do not apply to persons owning or operating a facility located on real property the person owns or occupies if the facility is operated solely for the benefit of that person.

15. Public Act 174
(o) "Facility" or "underground facility" means an underground or submerged conductor, pipe, or structure, including, but not limited to, a conduit, duct, line, pipe, wire, or other device and its appurtenances used to produce, store, transmit, or distribute a utility service, including communications, data, cable television, electricity, heat, natural or manufactured gas, oil, petroleum products, steam, sewage, video, water, and other similar substances, including environmental contaminates or hazardous waste.

16. EXAMPLES OF FACILITY OWNERS WHO MAY NOT BE MEMBERS:
MOBILE HOME PARKS
HOSPITALS
SCHOOLS/COLLEGES
LARGE COMPANIES
MUNICIPALITIES
PROPANE COMPANIES

17. Public Act 174…. Facility Owners
Post to Positive Response
Participate in Design Ticket
Mark Ticket by Dig Start Date

18. Public Act 174…Facility Owners
Standard NEW Ticket – 3 Business Days
Destroyed Markings – 24 Hours
(not including weekends or holidays)
Lack of Positive Response – 3 Bus. Hours
Unmarked facility – 3 Business Hours
Additional Assistance – 3 Business Hours
Emergencies – 3 Hours (NOW emergencies)
Design – 10 Business Days
RESPONSE TIMES

19. Public Act 174…. Facility Owners
Section 7.8
New facilities built after the effective date of this act shall be constructed in a manner that allows their detection
when in use.

20. Public Act 174
Penalties & Enforcement

21. Public Act 174…. Enforcement
Excavation Performed by Municipalities
First Violation - up to $5k
Second Violation – up to $10k plus training
Third Violation – up to $15k plus cost of repair