1. New Directions for Social Housing
Vicki McLaren
General Manager
Accessible Properties – Tauranga
Jacqui Ferrel
General Manager
TCHT

2. Accessible Properties
TCHT
Accessible Properties

3. APL & TCHT Charitable Trusts Registered Community Housing Providers
Income Related Rent Subsidy Scheme Mgmt
Priority focus on people with unmet housing need and low incomes
Goals to increase the availability and suitability of homes
Vicki: Quick intro sentence: APL is part of the IHC Group, who has 65 years experience in community housing. APL was established in 2010, with a portfolio of 2,570 properties nationally – 93% social housing.
Jacqui: Quick Intro sentence: TCHT (previously known as Tauranga Community Housing Trust) was established in 2004 to respond to identified housing needs in Tauranga. We began with a focus on supporting the elderly and people with a disability into suitable homes. This widened in 2009 to include anyone that needed a home that can not achieve this. Last year we expanded our portfolio again to include emergency short term housing.
Jacqui: Whilst our vision statements are worded differently – our goals are the same and our organisations have a lot in common.
SLIDE BULLET POINTS.

4. Accessible Properties (APL) Tauranga
Acquired the HNZ portfolio in April 2017 and currently manages 1,142 homes in Tauranga & Te Puke
Added 4 new homes since starting
Retention of all existing tenants
Placements off MSD Social Housing Register
Significant deferred maintenance liability
Committed to; providing excellent tenancy management services, improving the quality of our homes and growing the portfolio
Vicki

5. Vicki

6. Vicki

7. TCHT (Tauranga Community Housing Trust)
Ownership & Management of 199 homes
115 in Tauranga (220 adult tenants + children)
84 in Whakatane (95 adult tenants + children)
32% is Transitional Short Term Housing
68% long term community housing (primarily Elderly & Disability)
Management of 10+ Emergency Short Stay Motel Units (Tauranga)
Housing Support Workers help achieve sustainable housing for tenants
Jacqui

8. Partnerships & Initiatives
Tauranga Housing Advisory Group
Learning & Employment pilot (MSD/TCHT/APL)
Housing Pathways Group (SH providers/MSD)
Good Neighbour Trust – section makeovers
Corrections – clean up post void
Police/Oranga Tamariki – more effective partnering
NZFS – ‘Home Safe Visit’ programme
Gate Pa Revitalisation Project
Tenant engagement & capacity building
Methamphetamine addiction - 10 Families place-based pilot (MSD/Ngai Te Rangi/APL)
Friendly Landlord Programme (TCHT)
Jacqui

9. Other Initiatives We Support
Our Community Project
Collective Impact
Smart Growth
‘Ready to Rent’ – housing education/literacy & practical advice programme (DHB/TCHT/Sustainable Options & Healthy Homes/APL)
Healthy Homes
Whanau Protect Programme
Strengthening Families
Police – ‘Fusion Meetings’ – (Tauranga & Mount)
Gate Pa Advisory Group
Peoples Project
Jacqui

10. Challenges for Community Housing Providers
Sustainable Tenancy Barriers (ie: mental health, addiction, low income/debt)
Level of methamphetamine use & anti-social behaviour
Engagement with high & complex needs tenants
MSD processes & systems that hinder rather than help
Lack of joined-up government approach
Ability to partner effectively with Government agencies
Access to health support services (mental health, drug and addiction services)
Lack of tenant-centric social service model
Vicki

11. APL – Our Challenges
Areas of high concentration – Gate Pa, Parkvale & Greerton
Level of deferred maintenance
Large sections difficult for tenants to maintain
Tenant debt
Access to and co-ordination of support services to meet tenant need.
Vicki

12. TCHT – Our Unique Challenges…
Lack of small homes suitable for the disabled, single people, couples and the elderly
4% of Tauranga houses are 1 bedroom, 24% of houses have 1 person living in them
Population of older people is projected to increase; those aged 65 and over are set to double in the next 30 years
Market is not supplying sufficient 1 and 2 bedroom properties.
Access to health support services (mental health, drug and addiction services)
Jacqui

13. Opportunities
Developing effective local solutions based on good information
Working regionally and speaking with a collective voice
Addressing system failures and strengthening existing models/developing new ones
Master planning high quality/medium density/ mixed communities in partnership with communities
Family-by-family approach and improved service delivery co-ordination
Pilot new initiatives across the sector
Vicki

14. Questions?