1. SharePoint On Premises
Chuck Boeheim November 1, 2016

2. Agenda Introductions Service Description Value Proposition Metrics
Cost
Security
More Information
Q&A

3. Introductions Service owner: Vicky Mikula
Service manager: Chuck Boeheim
Other service delivery team members:
IT Service Desk
Support: Carlene Stuyvesant

4. Service Description SERVICE NAME: SharePoint On Premises
SharePoint On Premises is a hosted document management and collaboration system that integrates with Microsoft Office
Product
SharePoint Server
Available to:
Members of select departments
Fee to end user? No
Service Tier:
One
Customer Support
Business Hours: Phone,
SharePoint is provided to members of the former Facilities SharePoint service

5. Value Proposition
Product is similar to SharePoint Online. Differences include:
Can provide anonymous access
Online requires authentication, including by named guest account
Can provide custom website URL
E.g. vs
More fully customizable
Can host integrated applications
Add AB participation

6. History
Facilities developed SharePoint service and hosted some other departments
CIT took over the service and staff
Many of the customers are now migrating to SharePoint online

7. Migration Strategy and Status
Purchased tool to migrate sites: ShareGate
Migrated: CUPD, CNS, My Sites
In progress: Workday and UFSC
Also useful to migrate other SharePoint farms to cloud, e.g. Reunion, Vet School

8. Metrics FY16 Q4 FY 16 Q4 Metrics Storage 525GB
Site Collections total/active
9/8
Active Users ?
Tickets/month 4
Backline tickets/month
Availability
99.99%

9. Costs Cost to deliver the service: Fee for service: No
FY 16 Total Cost
$237,600
Staff (IS)
$34,000
Staff (contract)
$138,000
Virtual machines
$44,000
Staff Support
$10,800
Administrative Overhead
Fee for service: No
Cost per site collection: $2,194/month

10. More Information
Service web page:
Service level expectations: (Not yet complete) Service catalog entry:
Service quarterly report: Not yet compiled

11. Questions?

12. Guide to choosing a Collaboration platform
Box: easy, secure sharing
OneDrive: much less popular alternative
Google: currently only provided to students
SharePoint: rich platform with high learning curve
Confluence: strong wiki, weak document management, weak security