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Sunny Days Orientation

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Presentation on theme: "Sunny Days Orientation"— Presentation transcript:

1 Sunny Days Orientation

2 A little history about Sunny Days
Established in 1994 by Joyce Salzberg MSW and Donna Maher RN, two women who have become recognized leaders and innovators in the field of Early Intervention Largest provider of EI Services in New Jersey Provides services nationally, in New York, Pennsylvania, Delaware, New Jersey and California

3 Sunny Days CEO’s Joyce Salzberg, holds a BA and MSW from Temple University. She has over 40 years of experience in the field of healthcare and developmental disabilities. She was the past Associate Executive Director of United Cerebral Palsy of NJ. She has been a member of the SICC since 1998, where she chaired several sub-committees. She has also served on numerous charitable boards, oversight committees and industry advocacy groups

4 Sunny Days CEO’s Donna Maher, RN is a graduate of Misericordia Nursing School. Prior to establishing Sunny Days, Donna was a Labor and Delivery Nurse at Albert Einstein Hospital. She has also worked as a school nurse with children with disabilities as well as a nurse and Director of Development in an Early Intervention program . She served on the NJ State Quality Assurance Task Force and Board of Directors at a state REIC

5 Our Mission To provide quality Evaluative and Therapeutic Early Intervention Services. Our family-centered philosophy supports the family as well as the most significant component to the child’s progress. To foster the family’s ability to promote their child’s development to their fullest potential. To empower family to incorporate support strategies into their daily routines which will maximize the child’s ability to participate in their environment.

6 Who’s Who at Sunny Days? Program Director - NJ
Karen Olanrewaju BSN, RN

7 Who’s Who at Sunny Days? Clinical Educators
Kathleen V. Flatley, MS, OTR Jacqueline Jupin-Manzi RNC-NIC, MHA Carola d’Emery, PhD, PT Scott Rieger, MA, NCC, BCBA

8 Role of Clinical Educators (CE’s)
Provide practitioner orientation and trainings Conduct routine and/or targeted observations of practitioner sessions in person or via facetime Function in supervisory/mentoring capacity Offer suggestions and help practitioners problem solve cases, however IFSP team has final say on all IFSP decisions! Parents can decline to have a CE observe a session and should know CE’s are there to observe practitioner. If parent requests feedback on child, CE’s may provide their impressions

9 Who’s Who at Sunny Days? Regional Administrators
Marisa LaMonte Paulsen Debbie Zielinski Essex Union Autism Services (Central and Northern NJ) Atlantic/Burlington Camden/Cape May Glouster/Hunterdon Monmouth Autism Services (Southern Region) Sheryl Newman Sarah Martin Bergen Hudson Morris Passaic Sussex Mercer Middlesex Ocean Somerset

10 Who’s Who at Sunny Days? Regional Administrators
Targeted Evaluation Teams Hunterdon/ Ocean, Atlantic and Cape May and Exit Evals in Union and Passaic Audrey Searles Helen Godfrey Hudson, Morris, Sussex, Bergen-Back up and Exit Evals in Bergen

11 Regional Administrators
Assign and manage referrals/cases Primary contact people once you begin providing services. Please note contact info which can also be found on our website and will be sent to you with your contract as well Check to see if is from Sunny Days ; consider a separate address…we have a big staff

12 Other Staff You may receive s/calls from HR, Billing or Program Departments All Regional Administrators (RA’s) have assistants who you may deal with as well Service coordinators are not SD personnel. Check with your RA if you have any concerns about service coordinator or family requests Check to see if is from Sunny Days ; consider a separate address…we have a big staff

13 Sunny Days Sunny Days NJ serves children from birth to 3 through the Early Intervention System Our sister company, the Sunshine Center, provides services to children privately - both home and center based

14 NJ Early Intervention (EI) System
NJEIS receives funding from the federal government and must comply with Part C of the Individuals with Disabilities Education Act (IDEA) NJ Dept. of Health (DOH) is the lead agency that administers the program Most directives we provide are based on need to comply with IDEA or NJEIS policies

15 NJEIS Four grant funded organizations called Regional Early Intervention Collaboratives (Southern, Mid-Jersey Cares, Family Link, Helpful Hands) REIC’s plan and coordinate NJ’s EI system at the regional/community level Provider agencies and service coordination units

16 EI Services at Public Expense
Child Find Procedural Safeguards Service Coordination Evaluation and Assessment Individual Family Service Plan Development (IFSP) Review and Transition Planning

17 EI Services not at Public Expense
All other direct service is subject to a family cost share Cost share is based on income and family size Suspensions may occur for non-payment. You will be notified if services must stop and when they can be resumed.

18 Early Intervention Process
Referral –NJEIS-06 Intake Eligibility Evaluation NJEIS-02 and NJEIS-07 Family Information Gathering IFSP Development Assignment of EI Agency NJEIS-09 Service Provision NJEIS-16 Direct Service IFSP Reviews (including an annual BDI-2) NJEIS-11 , NJEIS-13 Transition out of EI Policy NJEIS-20 Relevant state policies in red

19 Identification and Referral
Referral is made to SCHS when there is a concern. NJEIS or njeiinfo Family consent is required prior to the referral Family consent is not needed prior to referral in: Substantiated cases of abuse Cases where an infant has been exposed to drugs prenatally NJEIS-01

20 Evaluation for Eligibility NJEIS-07
Family provides consent Service Coordinator coordinates evaluation Evaluation team is multidisciplinary Must be completed within 45 days of referral State using Battelle Developmental Inventory (BDI-2) for initial evaluations

21 Eligibility Criteria NJEIS-02
Two categories of eligibility Developmental Delay Conditions with High Probability of Delay

22 Eligibility NJEIS-07 Developmental Delay is measured as 2.0 standard deviations below the mean in one developmental area or 1.5 standard deviations below the mean in two or more developmental areas. (Can also be documented with Informed Clinical Opinion) Conditions with High Probability of Resulting in Delay – must be confirmed in report from physician, advanced practice nurse or psychologist (includes 10 presumptive diagnoses which don’t require the signed statement or report)

23 10 Presumptive Diagnoses
Down Syndrome Fetal Alcohol Syndrome Hearing Impairment Vision Autism Spina Bifida Cerebral Palsy Trisomy 13,18, etc Fragile X Hydrocephalous

24 Initial IFSP Meeting and Development NJEIS-07
Done within 45 days of referral Conducted at a place convenient for the family Conducted in native language of the family. During this meeting the team develops child and family outcomes and decides upon strategies and services necessary to meet those outcomes

25 IFSP Participants Family Service Coordinator Evaluation Team Members
Family can also choose to include other relatives, daycare staff or advocate, etc. if they choose Family can also invite an advocate, supporter or other family members to participate

26 Provision of Services Family provides written consent for services NJEIS-16 Family provided with agreed upon services Services provided in Natural Environments and are consistent with the outcomes (goals)/strategies of the IFSP Services are reviewed periodically and eligibility is re-determined annually NJEIS- 13,11,19

27 Practitioner Responsibilities for Service Provision
Respond to the RA as soon as possible indicating your availability to fill the service Cases will appear under “My Caseload” field on the EIMS (when fully implemented) Family contact information is listed under demographics. If accepting case, contact family to schedule and immediately notify your RA of scheduled start date. We have 12 calendar days from agency assignment to complete first session per NJEIS-16 If any time has passed since RA was assigned case you may need to start sooner to meet EI timelines. Best to schedule ASAP

28 Provision of Services NJEIS-16
Support all outcomes to the maximum extent possible when appropriate and safe. All practitioners must be aware of all outcomes Communication between multiple practitioners is encouraged

29 NJ EIMS NJ is using the Early Intervention Management System (EIMS) database for case management since 12/1/17 – system still in transition – some things are still being done on paper until EIMS fully implemented Run by Public Consulting Group (PCG)

30 NJ EIMS Practitioners will receive an with a password to access the site Password needs to be changed every 90 days PCG Call Center Can contact them for help with logging issues M-F 8 am to 5 pm

31 NJ EIMS On demand training webinars can be found after logging into EIMS. After signing in to the site, click training link under announcements.

32 NJ EIMS You can also access the training modules through the billing portal Go to EI Billing Portal tab (on green menu bar) that takes you to NJEIS Fiscal Portal where you click on “Help” and from drop down menu choose “Training” to access Webinars

33 NJ EIMS Please view “Intro to EI Management System” webinar and “Practitioner Training” webinar TET members also view “Evaluation Training” webinar No documentation of attendance or certificate is required

34 NJ EIMS Every session you complete must be logged in the EIMS or the agency will not be paid. This includes IFSP meetings TPC’s and all TET services During transition anything done on paper will need to be logged in EIMS eventually!

35 Contact Log Entries Document initial contact with families on the parent contact log feature of the EIMS database when scheduling a new service If unable to log in EIMS, document on a paper communication note Review Policy/Procedure on Communication Note Completion Please let RA know when your 1st session is scheduled or if you have had difficulty scheduling Should all be attending full day state training on IFSP document. For

36 Contact Log Entries Every time a contact is made with family a new entry to log must be completed. For example first session rescheduled from 1/16/18 at 11:00 am to 1/16/18 at 4:00 pm due to family conflict. Discussed that ongoing sessions will stay at 11:00 am Should all be attending full day state training on IFSP document. For

37 Contact Log Entries Follow prompts on EIMS and include description of outcome of contact (Left voice mail on mother’s cell attempting to schedule first visit for Tuesday 1/9/18 at 11:00 am) or (Spoke to mother and offered Tuesday 1/9/18 at 11:00 am. Parent stated that she has a doctor’s appointment but could start the following Tuesday 1/16/18. Scheduled first visit for 1/16/18 at 11:00 am) Must provide details of conversation in the notes field of contact log Should all be attending full day state training on IFSP document. For

38 Contact Log Entries The EIMS also has a contact log for documenting non-family contact Can use for SC contacts, RA, interpreter, other practitioners, providers outside of the system (with proper consent), etc. Should all be attending full day state training on IFSP document. For

39 Non Parent contact Note from NJ EIMS

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41 Schedule Please set up a consistent schedule with the family
Document on the EIMS if there will be any changes to your schedule with the family

42 IFSP Document Review IFSP before starting services
Must understand outcomes to be addressed New IFSP’s will be in EIMS Read service pages to see what services child is receiving (legal document between families and NJEIS) Should all be attending full day state training on IFSP document. For

43 Frequency and Length Must provide services at agreed upon frequency and length Example – If IFSP says 3 x 60 minutes can’t do 2 x 90 minute sessions If there is to be an ongoing change a meeting and IFSP re-write must occur The EIMS system will not allow you to log in sessions outside of the assigned frequency and length

44 Natural Environments Means more than simply home based services!
Natural Environments are the philosophy of the NJEIS and IDEA Caregivers must always be present during a session. Caregivers should be actively participating and engaged with their child throughout the entire session Eliminate or minimize bringing in toys or other items that limit parental carry over

45 Natural Environments Children receiving Early Intervention services in a daycare setting should not be removed from the classroom Practitioners should work within the routines of the center, and facilitate the child to participate in the activities

46 Natural Environments Settings that are natural or typical for the child’s age peers who have no disabilities Outcomes are contextualized around daily routines or times of day

47 Location of Services When going out into the community never drive with or take the family Ongoing location change will be reflected on IFSP – daycare vs. home If daycare is closed or family schedule changes can do a session at home instead at family request

48 Documentation All documentation not done through EIMS must be in ink
If a mistake is made, cross out with one line with your initials next to it. You may not use white out!! All forms should have dates, month/date/year, and a.m. or p.m. must be indicated. Please list exact times in and out Signatures are required on all consents or log verifications. Initials are not acceptable

49 Session Notes Will be completed through the EIMS
Must complete three fields; 1. Who was present?; 2. Successes and concerns since last visit; 3. Intervention Techniques (Routines and Strategies). Also log missed sessions on EIMS – follow prompts to indicate why session was missed - and enter narrative explanation Contacts with other practitioners and the Service Coordinator can go on a communication log.

50 Session Notes There is also a section at the bottom for additional comments “Today’s Progress/Highlights/Overall Comments” – use this section to add additional information not captured in other 3 fields. Any discussions that occur during session about switched days, etc. can go here. *for cases not yet in EIMS complete paper notes Contacts with other practitioners and the Service Coordinator can go on a communication log.

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52 Missed Services NJEIS-14 addresses missed services
If a family cancels their session we can not offer a make-up service Practitioner is free to accommodate family with a rescheduled visit during the same week (month if monthly service) if possible

53 Make Up Sessions (NJEIS -14)
If a service is missed due to a holiday that Sunny Days observes, make-ups are not permitted – only reschedules during same week (for weekly service) are allowed If a service is missed due to extreme weather or a natural disaster, make-up services are not permitted – only reschedules during same week When a practitioner cancels for other reasons, the provider agency must offer the family the opportunity to receive makeup services Make ups can be done any time during IFSP period

54 Make Up Services Continued
Any offers for make ups must be documented so even if family does not accept the offer to do make ups we have it documented that we made the offer. Include dates and times offered in your documentation Let your RA know about any anticipated or actual disruption in services

55 Make Up Sessions Continued
Additional time of 15, 30 and 45 minutes can not be added onto a session for the purposes of make-ups The duration of all make up services must occur as written on the IFSP Please document all cancellations and discussion with parents about make ups in the EIMS and actually log in the missed sessions with the logging wizard indicating reason session was missed Keep good notes. SC or RA may need to review contact log information so be clear

56 Make up Sessions Please remind parents when they cancel that they are not entitled to a make up session. We can always reschedule during the same week in the event of a parent or practitioner cancellation Week is from Sunday through Saturday. This means if a parent cancels a Saturday session you can not reschedule for Sunday. If you know ahead of time you can reschedule for earlier in the week

57 IFSP Review Process Form 25 Practitioner IFSP Review Summary is available on the SD website NJEIS-13,19 Form must be completed before 6 month and annual reviews at minimum Progress should be tracked continually as periodically IFSP meetings can happen more frequently than the 6 month and annual

58 IFSP Review Process Practitioners must report on all outcomes
Guidelines for completion of this form can be found on our website Form completed and returned to the Manalapan office – can be ed to RA – may be able to do on EIMS at some point Discuss completed form with parent

59 IFSP Review – Form 25 NJEIS-13,19
Must reflect on how you help family know their rights, effectively communicate their child’s needs, help their child develop and learn Must also describe how you helped child develop positive social emotional skills, acquire and use knowledge and skills and use appropriate behaviors to meet their needs

60 Practitioner IFSP Review Summary Form 25 NJEIS-13,19
Utilizing ongoing assessment – must track child’s progress. Multiple methods to do this include use of a tool such as ELAP, HELP, DAYC in conjunction with Birth to Three Early Learning Standards, parent report, observations, data collection Focus is on progress towards outcomes but we always look at overall development and report ongoing challenges

61 IFSP Review Sunny Days will send completed form(s) to the Service Coordinator prior to the end of the current IFSP period SC will schedule the meeting There may be circumstances in which a meeting may not take place face to face. (please see NJEIS-19 Annual IFSP Reviews and NJEIS-13 Scheduling of Required Periodic Reviews)

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63 Periodic BDI-2 NJEIS-11 For children who were initially determined eligible by informed clinical opinion (ICO), a periodic BDI-2 will be conducted to determine continued eligibility At the 6 month review these children must be eligible by the BDI-2 scores or a high probability diagnosis to continue. ICO can not be used again to keep them eligible

64 Role at IFSP Meeting Discuss Child’s Progress
Review Annual and Periodic Review Notes at the meeting with the rest of the team Discuss current strategies and outcomes and help to facilitate new outcomes with the family Service Coordinator is responsible to bring form 13 to IFSP meetings.

65 Annual IFSP TET re-administers BDI-2 annually and results are used in conjunction with information from the team in the home for eligibility redetermination NJEIS Form 14 – Documentation of Continued Eligibility Discussion and Decision is completed with the team at annual meetings In some cases, Informed Clinical Opinion can be used to establish eligibility when BDI-2 does not Service Coordinator will bring form NJEIS 14 to the meeting

66 Developing an Outcome Statement
Behavior-desired of the child/family. Specific details that describe what the behavior should look like Routine or activity in which the child/family will use the behavior Conditions associated with the behavior

67 Outcome example: Child Outcome Statement:
Jacquie will use words during mealtime to request or reject more food What is happening now? She whines when she wants more food and throws her dish when finished

68 Outcomes Strategies - very important part of outcome and can not be a restatement of the outcome Must be specific enough so families know how to implement strategies Also a good starting place when you receive a new case

69 What to bring to the IFSP Meeting
Copy of your IFSP Practitioner Review Summary Form 25 Tool used for ongoing assessment (for discussion) Service Encounter Verification Log

70 Transition Planning Conference (TPC) NJEIS-20
With approval of the parent, a TPC must be convened not fewer than 90 calendar days and no sooner than 9 months before the child’s third birthday If the parent declines to have a TPC the transition plan is developed at an IFSP meeting Participants-Family, Service Coordinator, EI Practitioner, Child Study Team Member

71 Transition Plan Must Include:
Review of the program options for the toddler from their third birthday through the remainder of the school year Steps for the toddler and their family to exit from the Part C program Any transition services that the IFSP Team identifies as needed by the toddler and/or their family

72 Transition Planning Conference NJEIS-20
Your primary role at a TPC is to share child’s progress in EI not to make recommendations about placement after child turns 3 Team members can offer strategies to support transition Practitioners should not attend the eligibility evaluation or IEP meeting that takes place at the school. They are not EI meetings See Policy NJEIS-20 Transition Planning and Opt-Out for further information on Transition Process

73 Note for Practitioners providing Applied Behavior Analysis Services
ABA is a structured systematic approach to teaching, rooted in the principles of reinforcement that is most commonly associated with teaching individuals with autism Sunny Days uses A Step by Step Curriculum for Early Learners with Autism Spectrum Disorders’ by Dr. Lindsay Hilsen, BCBA-D NJEIS does not recognize ABA as its own specific discipline or service

74 ABA ABA services are considered to be DI (Developmental Intervention) within NJEIS, and can be considered an ABA approach to DI Targeted skills acquisition programs from the curriculum and teaching data should be included in an ABA binder that is kept in the families home

75 Working with Interpreters
If you are working with an interpreter they will need to make the initial call to the family to schedule your first session and they should make an entry into the family contact log in the EIMS You should make an entry into the non-family contact log documenting your conversation with the interpreter

76 Interpreter Tips Interpreters should repeat what everyone is saying and not make judgments about what to interpret and what not to Interpreters should not put their hands on a child or have side conversations with the family that don’t include the practitioner If there are any concerns we need to know. If the family has multiple services through the same interpreter don’t ask the interpreter about how the other sessions are going…reach out to the other practitioner directly

77 Interpreters If an interpreter is unable to make a session, you may use the language line. Please contact your RA for the instructions on how to utilize this service

78 Practitioner Responsibilities
Please make sure HR receives all required paper work and updates such as address, or legal name change, licenses, liability insurance, and certificates of attendance for NJEIS trainings Please keep current on any changes in the EI system. You will receive some information from Sunny Days and can also check periodically

79 Practitioner Responsibilities Confidentiality Code of Conduct
Documentation with any identifying information should be kept in a secure location. Please see Child Record Maintenance Policy Information concerning clients and their families may only be shared with outside agencies after written permission is received from the parent and/or legal guardian NJEIS-17 You can find a consent to share information form on our website.

80 Practitioner Responsibilities Confidentiality Code of Conduct
Information about children and their families should not be discussed in public places, other families’ homes or with family members or friends Do not discuss information when gathered at meetings with other practitioners or with other parents

81 Practitioner Responsibilities
Under no circumstances are practitioners permitted to bring other people into a family’s home during or after sessions This includes children parent(s) spouses or pets

82 Practitioner Responsibilities
Please be mindful of the fact that families may have security cameras installed in and around their homes Cameras may record audio as well as video so it is possible you may be recorded in yard, driveway, front porch as well as inside house

83 Consents If you are seeing a child with anyone other then the parent or guardian you must have consent to talk to them or provide any written documentation For a child who receives services in the daycare Sunny Days will send the consent to the family and the family will return it indicating who you can speak with. You should receive a copy. (NJEIS Consent to Release/Obtain information) displayed on website

84 Guidelines for Illness
Refer to information on website regarding child and family illness as well as toy washing policy Make sure you do not go into families’ homes when you are ill Check with your physician to make sure you are up to date on your immunizations

85 Practitioner Responsibilities: Safety
Personal Safety seat belts let someone know how to contact you Child Safety You should not be alone with the child Be mindful of choking hazards, etc.

86 You must report Child Abuse and Neglect
Anyone who has reasonable cause to believe that a child has been or is being subjected to any form of hitting, corporal punishment, abusive language, ridicule, harsh, humiliating or frightening treatment or any other kind of abuse neglect or exploitation. We are all Mandatory Reporters!

87 Division of Child Protection and Permanency
Must report concerns immediately to CP&P NJAbuse In addition please notify your RA and complete incident report

88 CP&P If a request is made from CP&P for an update on a child’s developmental status, please inform your RA immediately so that we can ensure that the proper consents are signed prior to disseminating any information

89 Practitioner Responsibilities: Incident Reports
Should be filled out if incident occurs involving the practitioner, child or other individual (ie. falls, biting, etc.) Please notify your RA if an incident report has been completed

90 Billing Procedure Bi-monthly billing schedule is as follows:
For services provided between the 1st and the 15th of the month, billing must be received to the corporate office no later than the 20th of the month For services provided between the 16th and the end of the month, must be received no later than the 5th of the following month

91 Billing Please note that billable hours are for face to face interaction with the child and family. This includes logging sessions into the EIMS Practitioners may not leave a session early to log their sessions at home and then bill for that time NJEIS-15- Policy on FRAUD, WASTE and ABUSE

92 Billing Procedure Submit a billing invoice as a cover sheet for each billing cycle (this is the only document that can have more than one child’s name on it) List all services by child for that 2 week billing cycle on the billing invoice Include signed service encounter verification log listing each session you did

93 Billing Procedure Billing invoice was recently updated to add a column where you can indicate whether or not a session was successfully logged into the EIMS

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97 Billing Mail completed billing to corporate office – (can not be faxed or ed) Sunny Days Inc. 300 Corporate Center Drive, Manalapan, NJ 07726

98 Billing Checks are mailed out the third week of the following month
For example, you receive May’s billing the third week in June. Check schedule with dates checks are mailed is on our website

99 Questions ? Please feel free to contact us with questions as you begin to take cases If you have any questions about the enrollment process (up through signing your contract) contact HR RA’s will receive a copy of your resume and profile when you become active

100 Reminder……… For those of you who are not hired as employees, you are an independent contractor and are self-employed and will receive a 1099 at the end of the year We cannot be listed as an employer for disability or unemployment. If applying for a mortgage we cannot provide any information

101 Thank You! Kathleen V. Flatley, MS, OTR kflatley@sunnydays.com
Jacqueline Jupin-Manzi RNC-NIC, MHA


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