1. Registrar’s Office
RO-102 Registration

2. Class Roster Verification Drops vs. Withdrawals
Agenda
Holds
Registration
Class Roster Verification
Drops vs. Withdrawals
This presentation will be an overview of the following topics:
HOLDS- How do we see them and what do they mean?
REGISTRATION- SCOOP, Schedule of classes, CRNs, Errors and more
CLASS ROSTER VERIFICATION- Why, When, How and What happens?
DROPS VS. WITHDRAWALS- Deadlines, Complete Withdrawals, Hardship Withdrawals and Refunds.

3. Holds
Students and Faculty can view all holds on BanWeb

4. Registration: Holds Students and Faculty can view all holds on BanWeb.
Examples of holds which will prevent registration
REGISTRATION:
CY- LEARNING COMMUNITY (FYE)
FA- FINANCIAL AID (FA)
FP- FEE PAYMENT (BURSAR)
IM- IMMUNIZATION (HEALTH SERVICES)

5. RD- REGISTRATION (REGISTRAR)
Date to register hold per Registration schedule.
Hold will have an end date in Banner will automatically lift to allow registration. The hold is still viewable in Banner, but not active.
AV- ADVISING
Each semester this hold is placed on undergraduate students by our office.
This hold will restrict students from registering without meeting with an advisor.
After meeting with a particular student. The advisor is responsible for removing this hold
Some graduate students may have this hold per the request of the program director or college.
REMEMBER: Holds can only be removed by the individual or department that placed the hold on the account.
The Registrar’s office cannot remove holds.

6. Registration

7. Registration: Tools The SCOOP - Add/Drop Period -Withdrawal Deadline
- Fee Payment Deadlines
- Drops for Non-Payment
- Reinstatements
Schedule of Classes
-What is a CRN number?
Schedule Builder
SCOOP: is online tools that provides important information and deadlines for students, faculty and staff.
Add/Drop Period- this period of time gives students the opportunity to change their schedule for ANY reason.
Courses that are dropped are removed from a student’s record and will not appear on a transcript.
Students will receive a refund for paid funds.
Dropped courses may change enrollment time status, which then may impact financial aid eligibility and amounts.
Withdrawal Deadline
After the initial drop/add period has passed, students can officially “withdraw” from a class by the withdrawal deadline.
Before the mid-point of a term, a withdrawal equals a grade of “W” and will not affect the student’s GPA. After the mid-point and withdrawal deadline for a term or session, a withdrawal equals a grade of “WF” and will count the same as an “F” in the student’s GPA.
The system will generate an to the student and professor.
No refund and the course remains on the student’s record and transcript
Fee Payment Deadline- Registration is not complete until all tuition and fees are paid in full.
Tuition and fee can be paid online using the following methods:
WebCheck (no convenience fee)
Credit Card (2.75% convenience fee)
Or in person at the Cashier Window in Aycock Hall using cash, check or Money Order.
These deadlines are also listed on the Bursar’s office website
If tuition and fees are not paid by these deadlines, classes will be dropped for NON-Payment from the student’s schedule.
The Bursar’s office handles all Fee payments
The ESC facilitates reinstatements for 2 days after the Final drop for non-payment. Please have the student contact them at
The Schedule of Classes- is an online tool that allows the student to view the schedule of courses offered per semester.
The information is updated immediately if changes occur to the section in Banner.
Students can refer to our “How to Read the Schedule of Classes” guide on our website for more information about items in the Schedule of Classes.
What is a CRN number? A CRN is a 5-digit number that the student will need in order to register for a specific course.
Fall sections begin with an 8
Spring sections begin with a 1
And Summer sections begin with a 5
Schedule Builder- is a program accessible through BanWeb that helps students determine their specific schedule for the upcoming semester.
This program does not register the student, but aids them by allowing students to add breaks and select specific courses to generate a schedule to fit their needs.
Students should contact the Advising Center for assistance with this program.

8. Registration: On-Time Registration vs Open Registration
Registration Schedule
Open Registration
On- time Registration- refers to the allotted time slot for currently enrolled student to registered based on their class level and the last four digits of their SSN.
Student should refer to the Registration Schedule for their registration date.
Registration for each group opens at 12 am Midnight on each date.
Students will have a Registration to Date (RD) hold that will release on their registration date.
Open Registration- refers to the time period when ANY continuing student can register.
Students currently serving a one term suspension, are readmitted or are admitted as a transient are also eligible to register during this time.
Honor Contracts can be turned in to the Honor’s College
Independent Study forms can be turned into the Registrar’s office.
Independent study, Directed Readings, Variable Credit and Internship forms are only processed and added to the student’s registration if the form is completely filled out and are approved by the Supervising Instructor and Department Chair.
A Dean/ Designee signature is required for RCOB and School of Nursing
Students must have no holds on their account that would prevent registration.

9. Registration
Registration Errors Registration errors occur when a particular CRN or Section is restricted from the student.
Registration errors occur when a particular CRN or Section is restricted from the student
Popular Registration Errors are
Closed Section
Instructor or Department Approval required
Pre-Req and Test Score Error
Maximum Hours Exceeded
Registration Overrides- Faculty and some staff have the ability to override registration error.
Check with your Department Chair for list of overrides you are allowed to give.
For a complete list of Registration Errors and how to resolve them. Please visit our website.

10. Roster Verification

11. Roster Verification Why? When? How? What Happens? Made a Mistake? Why?
Roster verification is required in order to ensure proper distribution of financial aid funds. Federal Regulations require Financial Aid Offices to verify that students who get F's in a course actually "earned" the F, as opposed to getting an F because they never attended. (This regulation applies to students who received financial aid to pay for courses).
The Financial Aid office uses Roster Verification and the Last Date of Attendance during Grade Reporting to evaluate earned F’s. The Financial Aid Office will contact each professor who assigned a grade of F to a student - IF that professor did not confirm attendance through the existing class roster verification process or at the end of the term during grade reporting. This process will not apply to faculty who verify their class rosters. It will only be used with those whose names show up on the "Did Not Verify Class Roster" list.
When?
Roster verification is available to professors at the beginning of each session after the add/drop deadline. The Registrar’s Office will notify faculty and staff of these dates via . These dates are determined by the Financial Aid Office to allow for ample time for financial aid disbursement.
How?
Roster Verification is completed in BanWeb. Professors are asked to indicate whether a student has Attended or Never Attended.
What Happens?
Once a professor verifies the roster and clicks Submit. Every student’s account will populate either “ATTEND” or “NEVER”.
If a student is marked “NEVER” the system will generate an to the student and professor. A student marked as NEVER ATTEND (NA) will receive a “W” grade for the course.
Periodically, the Registrar’s Office runs a process that will look at every student with “NEVER” status, and change their course status to Never Attend and award the grade of “W”.
This process will generate another to the student and the professor.
Made a Mistake?
- If the student was marked incorrectly, the Instructor will need to the Registrar’s Office using their secure UWG account and provide the student’s 917 and the CRN of the course in order for the student to be updated.

12. WithdrawalS

13. Withdrawal: Withdrawal vs. Drop
Withdrawing from the University (Complete Withdrawal)
Limited Course Withdrawals
Hardship Withdrawal
Withdrawal
No longer active in class
Will remain on Roster with status of withdrawn
Receives a “W” grade before Midpoint, “WF” after Midpoint
Course stays on student’s transcript as a withdrawal
No refunds for withdrawing from one course
Drop
Will be removed from the Roster
No grade is awarded
Course will not show on student’s transcript
May result in a refund if fees have already been paid
Complete Withdrawal
Withdrawing from ALL Courses- The student must fill out a Complete Withdrawal Form and receive the appropriate Advisor or Director Signature as indicated on the form.
Limited Course Withdrawal- Students may withdraw from courses with a grade of “W” a maximum of six times. Exceptions are located on our website and in the catalogue.
Hardship Withdrawal
A Hardship Withdrawal is an exception that permits a student to withdraw from all courses after the official Drop/Add period during the semester. A Hardship Withdrawal is an exception based on unusual or emergency circumstances beyond the student’s control, and the student must withdraw from all classes during the current term.
The student seeking a hardship withdrawal must initiate the request through either Health Services (Physical) or Counseling Services (Psychological or Personal).
Professional staff will make a determination for the request for hardship withdrawal.
Final Approval for students with a declared major, Dean of the College (or her/his designate); for undeclared students, Honors College.
If the request is granted, the student will receive a W for each course.
Academic office notifies the Registrar’s Office and the paperwork is processed.

14. Refunds
If the student is entitled to a refund, the student should contact the Bursar’s Office, located in Aycock Hall. The Bursar’s Office can inform the student of when the refund will be disbursed to the student’s BankMobile Account.
“Refunds for a complete withdrawal (all courses) will be based on a pro rata percentage determined by dividing the number of calendar days in the semester that the student completed by the total number of calendar days in a semester.
There is no refund for a partial withdrawal from the University.
Financial aid refund recipients may be required to repay a portion of federal or state financial aid received or credited to their account if the student withdraws.

15. Questions?