1. SAP UNDER
IPDS SCHEME

2. IPDS Integrated Power Development Scheme CENTER GOVT. SCHEME
PSPCL already Implemented Restructured Accelerated Power Development and Reforms Programmed (R-APDRP) which covers towns
and cities with population of more than 30,000.
Similarly IPDS is being implemented under center Government scheme ,in which urban areas are covered in where population is more than 5000
This scheme is useful to reduce AT&C (Technical & Commercial Losses)
Losses.
Setting a time frame for introduction of measures for better accountability
at all levels in project area.

3. MODULES UNDER SAP SAP- Systems Applications and Products ISU- Industry Solutions – Utilities
FICA- Financial Accounting and cost accounting
CS/CRM – Customer relationship management
BILLING- Bill Creation And Reversal
DM- Device Management
GIS- Geographical Information system
MDAS – Meter Data Acquisition System
BI- REPORTS – Business Intelligence reports

4. Work flow of Billing data in SAP ISU
Consumer data receive from DOEACC and migration done by IT in SAP server.
Data availability in SAP Server at Data Center
Ledger group wise Consumer data sent to sub-division for billing.
Meter reader download the consumer data through SBM software on local desktop .
Meter reader insert downloaded data in SBM using SBM cable
Meter reader bill the consumer through SBM and upload the billing data on local desktop through UPLOAD.LINK
Meter reader upload billing data in SAP server using E PAYMENT SERVER.PNG

5. Work flow after tagging in SAP ISU
Field survey will be done by IT dept. For tagging of consumers
Based on NIN no. (21 digits), tagging of consumers done in GIS.
Data availability in SAP Server at Data Center
Requests of consumers like New connection, Name change, MCO etc., handled by CC/UDC in CS/CRM module.
Cashier receive Security related payments in SAP and further reconciliation will be done by RA.
Meter change request will be done by JE in SAP using goods receive / goods issue process
Reports like New Connection Detail, Assessment Report etc. can be generated by SDO/JE/RA in BI Module.

6. Terminology and Roles CC/UDC JE RA/CC/UDC Business Partner
SAP Terminology
Description
Roles / Role
Business Partner
BP relates to relation between Consumer and PSPCL. It cover Person or Organisation Name, Address, Mobile No, Identifications and communication Details.
CC/UDC
Contract Account
Contract Account is Unique account number which will be assigned to particular consumer . It cover all Security payments, Bill payments, MCO payments And Other Charges.
RA/CC/UDC
Premise
Premise is a consumer location where Meter is installed like building, Flat, Shop, Factory etc. JE
Installation
Installation stores the billing properties for one or more device at a premise.
Device
Device relates to meter installed at consumer site which define detail of meter like single phase meter , three phase meter, CT PT, Bi Directional Meter , Solar Meter And Other Meters.

7. Other Terminology used in SAP
Description
MRU
Meter Reading Unit basically relates to ledger e.g P12SW42
RSG/Authorization group
Regional Structure group denotes sub-division code e.g 4212
Facts/Operand
Facts cover sanctioned load, sanctioned CD and other category flag details of consumer
Flag/Factor
Flag denote various concession flags given to consumer like BE/BPL/OBCST etc. Further factor is a sub-part of flag like EMP06 factor under BE concession flag.
Legacy Account No.
Old unique ledger account no. of consumer i.e. P12SW421002P

8. RA ROLES:- CC ROLES:- CASHIER ROLES :- JE ROLES:- SDO ROLES:-
Creation of orders
New Connection
Change Of Name
Load Change
Meter Change
Reconnection Order
MISCELLANEOUS ORDER
CC ROLES:-
RA ROLES:-
Check New Connection file Payments
All Bill Process Creation and Reversal
Check Defaulting List and Other Reports
CASHIER ROLES :-
To collect all kind of payments at cash counters.
JE ROLES:-
Complete All New connection , MCO , Change of Name , Load change Process
Check all kind of reports and Service order and do verify the pendency
SDO ROLES:-

9. Double click SAP LOGON Icon
HOW TO LOGIN IN SAP/CRM
Double click SAP LOGON Icon

10. DOUBLE CLICK ON THIS ICON TO LOGIN IN CRM
DOUBLE CLICK ON THIS ICON TO LOGIN IN SAP-ISU
NOTE:- To Create / Complete any type of request / order , CRM will be used by CC/UDC/RA/JE/SDO. On other hand to receive any payment ,activity will be done in SAP ISU by cashier. Also good receive & good issue of Meter CT PT will be done in SAP ISU by JE.

11. LOGIN SCREEN in CRM
Enter the User ID and password And Press Log On.

12. Enter T code to work in CRM Enter T code to work in SAP-ISU
WUI_SSO:- WINDOW USER ID _ SINGLE SIGN ON
Enter T code to work in SAP-ISU
CICO :- CUSTOMER INTRACTION CENTER

13. HOME PAGE SCREEN IN CRM
CC Role
CRM MAIN SCREEN

14. NEW CONNECTION IN CRM Open CRM screen and click on Create Person to
create the BP (Account ID). CC Role
CLICK HERE

15. Enter all the mandatory details marked with red color.
CC Role

16. Click on ‘Save Person’ button.
CC Role
Save here

17. Business Partner will be created. Now click on Incident/Service Request.
CC Role

18. CRM SERVICE ORDER LIST
C C Role

19. Enter all the mandatory details as shown below. Click on Save button.
C C Role
Enter all the mandatory details as shown below. Click on Save button.
Save

20. Business Partner and Business Agreement will be identified
Business Partner and Business Agreement will be identified. Click on Generate Demand Note.
CC Role

21. Follow the following steps for Demand Note generation
Follow the following steps for Demand Note generation. Select the order No. and Click on Continue Button.
CC Role

22. As Per Documents submitted by consumer Tick the required boxes and Click on Save button.
CC Role
Save

23. Processing Fees will be posted . Click on Ok button
CC Role

24. Click on Yes button to post the Service Connection Charges.
CC Role

25. Service Connection Charges will be posted successfully
Service Connection Charges will be posted successfully. Click on OK button.
CC Role

26. Press Yes or No for variable cost
Press Yes or No for variable cost. In this case we are clicking on No button
C C Role

27. Click on Print Preview for Demand Note Generation
CC Role

28. Demand Note is generated displaying the details of the consumer.
CC Role
CC Gave Demand notice To Consumer for Deposit Security payment At cashier
Demand Note is generated displaying the details of the consumer.

29. LOGIN TO SAP- ISU TO COLLECT PAYMENT AT CASH COUNTER BY CASHIER
Enter the User ID and password And Press Log On.

30. Payments deposited in SAP
C ASHIER Role TO DEPOSITE PAYMENT
Using T code FPCJ form CASHIER ID TO DEPOSITE SECURITY.

31. CASHIER Role

32. NOW PAYMENT DONE THEN FILE SEND TO JEE TO INSTALL METER AT COMSUMER SITE/ PREMISES

33. RA will login in CRM ,below pending list will be shown to verify payments made against each Contract account. Further RA will send orders to SDO
RA Role

34. SDO will login in CRM ,below pending list will be shown
SDO will login in CRM ,below pending list will be shown. Further SDO will assign orders to Concerned JE for further process .
SDO Role

35. JE Activity for TMD (Technical master data) Creation : Login with user Id and Password In CRM

36. Click on Technical Data.
JE Role
Click here
Click here

37. Click on Save button.
Click here
JE Role

38. Device Installation Order has been created. Click on OK button.
JE Role

39. Click on Complete Processes > Complete Dev Install Order.
JE Role
Click here

40. Select the Order No. and press Continue.
JE Role
Click here

41. Superior function location is feeder code tag by LT and HT poles
Click on Save button.
JE Role
Superior function location is feeder code tag by LT and HT poles

42. MIGO :- Movement in Goods out To Issue meter from ME Lab, use T-code MB21 by JE

43. Enter the device number and Installation Date. Click on ‘Step forward’
JE Role
Click here

44. Below is NIN number mark on each pole which need to be fill in meter installation process by JE. Initially NIN tagging on poles will be done by IT Deptt JE Role

45. Enter NIN No. and Cable Size in Next step for Service Cable Creation
Enter NIN No. and Cable Size in Next step for Service Cable Creation. In this same step Building Id will get updated on Premise
JE Role

46. Click on Save button.
JE Role
Click here

47. Click on ‘Complete Technically’ button to change device installation order.
JE Role
CLICK HERE

48. Device Installation order is technically completed.
JE Role
CLICK HERE

49. New Connection Order Is technically completed. Click on OK button.
JE Role
CLICK HERE

50. SAP screen after New Connection Creation

51. Customer History (See all bills and orders)

52. After NEW Connection order completion, CA automatically goes In MRO for Scheduled Billing Through SBM.

53. RA Work
In case of wrong bill generation , RA can create consumer bill in sub division based on next screen.

54. To Create invoice click on ISU Billing Tab
RA Role

55. Log-in for GIS Portal
Go to the internet explorer & type address
Enter the username & password to login into the system. New user can contact at data center to create user id.

56. After entering into portal ,Click on the GIS system tab to enter into the GIS system.

57. Digitized Satellite imagery

58. In case any changes is required in current Network lines, New pole/ line can be drawn in GIS process by JE JE Role

59. Double click Internet explorer icon
Login For BI Reports
Double click Internet explorer icon

60.
Enter login id and password

62. BILLING REPORT IN BI

63. Output of Report

64. To Download SAP/CRM Manuals OPEN PSPCL
To Download SAP/CRM Manuals OPEN PSPCL.IN Site > Then Click on IT User Manuals to check SAP ISU AND CRM Manuals

66. LIST OF ORDERS

67. Questions

68. THANK YOU