1. Welcome to Your Employee Group Pension Plan Review
Rygiel Supports for Community Living
Welcome to Your Employee Group Pension Plan Review

2. Agenda Retirement Readiness Member Responsibilities
Advantages of a Group Plan
Retirement Goals
Diversification of Investments
Annual Review Workbook
Manulife Enhancements / Web Tools Available

3. Retirement Readiness

4. Retirement has changed
Retirees can now expect to
Live longer (average life expectancy of 80+)
Therefore, many will
Continue to work
Try a new career
Volunteer
Travel
However, retirement has changed and continues to do so with the ever changing economic climate.
Many people believe they will outlive their retirement savings because they are living longer, healthier lives which results in a longer retirement and therefore a need for an increase in their retirement savings.
Because of those factors, most people will take a phased approach from working to retirement. Many retirees now continue to work beyond age 65, try a new career, volunteer with an organization they’re passionate about, travel around the world, or do something else of interest, for example, starting a new business.

5. The importance of retirement planning

6. Stages of retirement Stage 1 – The First Step Years
Early 20s, just starting out in your career
Start saving now, the sooner you start to save, the easier it becomes
A little can go a long way
Stage 2 – The Step-to-it Years
Late 20s, early 30s
Other financial priorities make it difficult to save for retirement
Retirement seems far away
If you haven’t started saving, now is the time to start
There are 4 distinct stages of retirement planning, the First Step years, the Step-to-it years, the Step-it-up years and the Just A Step Away years.
The First Step years
If you’re in your 20s, retirement is likely the last thing you’re thinking about. Getting an effective start on retirement planning may be as simple as taking two steps:
• Start saving – the sooner you start to save for retirement, the easier saving is. Even a small amount puts the power of time on your side.
• Keep saving – by making saving a priority, you’ll stick with saving even when other expenses emerge. Saving will become second nature.
The Step-to-it years
Typically, it’s toughest to keep step with a retirement plan through your 30s. Facing many expenses can make this time of your life financially challenging. Retirement still seems far away. The most important thing you can do is step-to-it and keep up with the saving habit you established in your 20s. If you haven’t started saving for retirement, it’s definitely time to take the first step.

7. Stages of retirement Stage 3 – The Step-it-up Years
40s and early 50s
Consider increasing your contributions
Create a retirement budget
Complete annual reviews to ensure you are on track to reaching your retirement savings goals
If you haven’t started saving for retirement, it’s not too late
Stage 4 – The Just-a-Step-Away Years
Late 50s and 60s
Retirement is just around the corner
Understand your retirement income options – LIF, RIF, Annuities
Review your savings
The Step It Up years
In your 40s and 50s, your salary increases based on the skills, knowledge and experience you gain through your working years. These are the years to step it up, take advantage of your increasing income, and save aggressively for retirement. Now is also the time to put a more accurate retirement plan in place. Consider writing down your retirement plan(s); create a budget and complete annual reviews to keep on track. Don’t worry if you haven’t yet started to save for retirement, it’s not too late to reach your retirement goal. A little later in the presentation we’ll talk about how Manulife’s Steps Retirement Program can help you determine what you’ll need for the retirement you want and how much you need to save to get you there. It’s never too late to start saving!
The Just A Step Away years
In your 50s and 60s, retirement is close. At this stage of your life, you can make definite after-work arrangements, pick a date for leaving work, and complete a final review to make sure your savings are in place to make your retirement happen. Look into the income options for when you retire and make sure you fully understand each option. Contact Manulife’s Transitions Solutions Team, a team of licensed professionals to help you transition from work to retirement and select the best option suited to your lifestyle and needs.

8. Member Responsibilities
Sponsor the program
Company contributions
Selecting investment managers
Selecting funds
Selecting the record keeper
Monitoring the program
Member education
Rygiel Supports for Community Living
Recordkeeping
Preparing statements
Developing tools
Member education
Tracking your investments
Member inquiries
Issuing tax receipts
Manulife Financial
Investment Managers
Funds
Performing research
Creating the fund
Selecting the stocks or bonds
Buying and selling
You/member
Your Account
Making contributions
Understanding investments
Monitoring savings and investments
Filing personal information updates
Paying fund management fees
Seek advice

9. Advantages of Group Plan
Employer Contributions
A Convenient Way to Save
Immediate Tax Reduction
Leading Fund Managers
Lower IMF’s then the Retail Market
An Interactive, Secure Member Website
Access to Retirement Planning Resources

10. Advantages of Group Plan
- Immediate Tax Reduction

11. Retirement Goals

12. Assess Your Financial Needs
The general “rule-of-thumb” (70% of Gross Income) ratio:
OAS*
18%
Your savings
47%
CPP**
35%
$50,000
$35,000
$6,778*
$12,780**
$15,442
Your annual income
Your target
retirement
income
(70% of $50,000)
Now that you know your group retirement plan details, think about the lifestyle you’d like to have during your retirement years.
Using Manulife’s Steps Retirement Program – known as Steps - you’ll be able to set your sights on the retirement lifestyle you’d like to lead during retirement, and determine how much money you’ll need to contribute now, in order to reach your retirement income goal later.
It’s easy to complete Steps:
First, set your retirement income goal based on where you want to be at retirement. You’ll be asked a series of questions to help you select the profile that most closely resembles how you expect to spend your retirement years. For example,
The annual income you expect you’ll need during retirement,
When you want to retire,
Current level of retirement savings,
Where you want to live, and
How you like to spend your leisure time.
Next, Steps will help you create a plan to attain your retirement goal by identifying things such as your investor style and your level of risk tolerance as it relates to investing.
And, finally, Steps will provide you with a personal retirement income summary, and will show your progress towards achieving your goal.
OAS* – $ maximum/month
CPP** – $1, maximum/month
CPP Average - $618.59 12

13. Steps Retirement Program® (Steps)
An interactive retirement planning resource that helps you
Determine the lifestyle you’d like to lead during retirement
Set a retirement income goal
Create a plan and track your progress
See your estimated annual retirement income
Now that you know your group retirement plan details, think about the lifestyle you’d like to have during your retirement years.
Using Manulife’s Steps Retirement Program – known as Steps - you’ll be able to set your sights on the retirement lifestyle you’d like to lead during retirement, and determine how much money you’ll need to contribute now, in order to reach your retirement income goal later.
It’s easy to complete Steps:
First, set your retirement income goal based on where you want to be at retirement. You’ll be asked a series of questions to help you select the profile that most closely resembles how you expect to spend your retirement years. For example,
The annual income you expect you’ll need during retirement,
When you want to retire,
Current level of retirement savings,
Where you want to live, and
How you like to spend your leisure time.
Next, Steps will help you create a plan to attain your retirement goal by identifying things such as your investor style and your level of risk tolerance as it relates to investing.
And, finally, Steps will provide you with a personal retirement income summary, and will show your progress towards achieving your goal. 13

14. Where do I Want to Be?
Once you’ve provided personal information, set your retirement income goal by choosing the scenario that best describes the lifestyle you’d like to have in retirement.
Steps shows five profiles to help you determine your preferred lifestyle. These profiles are not included in your workbook, but they are available online when you log into your account and access Steps at
Each lifestyle lists a series of activities you might enjoy, and suggests the annual income you will need to life that lifestyle.
For instance, with an income of $58,000 you may enjoy:
Do-it-yourself home projects such as gardening or home improvements;
Spending time with family, perhaps going to movies with your grandchildren or watching them participate in local sports activities;
Attending sporting events; and
Visiting local amusement parks, zoos, and exhibitions.
If the five lifestyle scenarios do not suit you, you can create a lifestyle goal that fits you more closely. 14

15. Set or Update Your Retirement Goal Set or Update Your Goal
Complete Steps at
Find out your Estimated Retirement Income.
You can access Steps once you log in to your account on the secure plan member website. 15

16. Let’s see how this works…
Set or Update Your Goal
Let’s see how this works…
[USE THIS SLIDE IF YOU WANT TO SHOW THE STEPS DEMO. IF SO, DELETE SLIDES 23-26
IF YOU WANT TO WALK THE AUDIENCE THROUGH THE STEPS SLIDES YOURSELF DELETE THIS SLIDE.] 16

17. Where do I Want to Be?
Let’s walk through the Steps Retirement Program.
You’ll be asked to provide some personal and financial information, along with details about your current retirement savings.
You can get a comprehensive estimate view by including your spouse’s information and any individual savings you or your spouse may have outside of your Manulife group retirement plan(s). We recommend you do include spousal information, as well as information about other retirement income you may have. This will help you get a clearer picture of where you stand.
You are also able to customize your estimate by excluding government benefits, such as Canada/Quebec Pension Plan or Old Age Security income. 17

18. How Do I Get There?
Steps helps you determine your Investor Style with the Investor Strategy Questionnaire that has 8 multiple choice questions. If you’ve already answered the questionnaire, you can revisit your answers and check whether your investor style has changed.
As all investments differ in return objectives and volatility, determining your style allows you to chose investments that match your investment risk and return preferences. 18

19. Am I on Track?
Graph view
Your estimated retirement income is calculated using data you provided in previous steps. You see your progress in two separate views.
First, you see the graph view that shows you your retirement income broken down by your retirement income sources (i.e., government benefits, your group plan, and other retirement income). This shows if you are on track to meet your retirement income goal. If you aren’t on track, Steps tells you how to get yourself back on track. The graph view also includes ‘sliders’ that let you to change your assumptions (for instance, your monthly contributions, or retirement income amount) and see the effect these changes have on your retirement savings.
You’ll also see a more detailed breakdown of the different sources of retirement income and when you’ll start to money income from each. You’ll hear an audio explanation of the graph for reference.
It is important to know exactly how much retirement income you can expect from the government programs and other sources, so you can see how much you may need to save to enjoy the retirement you want.
Remember, you can update your goal at anytime. 19

20. New
Diversification of Investments for your Employee Contributions New Option Now Available!

21. BlackRock LifePath® Portfolios
Each fund:
Provides a well-balanced investment portfolio inside a single fund
Is identified by a year that represents a future retirement date
Automatically rebalances to become more conservative as your retirement date approaches
Eight funds are available:
Seven funds identified by their retirement dates: 2020, 2025, 2030, 2035, 2040, 2045, and 2050
Manulife BlackRock LifePath Index Retirement Fund
The first portfolio option you can choose from is Retirement Date Funds from the BlackRock LifePath Portfolios suite of funds. [Read from slide]
If you are already retired, or close to retirement, there is an income fund (2321 – Manulife BlackRock LifePath Index Retirement Fund) that you may be interested in.

22. BlackRock LifePath® Portfolios
Which one is right for me?
If you are already invested in a retirement date fund, check to ensure you have selected the fund with the right date. If you have, there is no need to change. If it does not match your preferred retirement date, then reassess and select a retirement date fund that suits you best.
If you are not invested in a retirement date fund and are interested in these funds,
First decide at what age you want to retire.
Then, determine the year you’ll turn that age.
Finally, use the table on the screen to select the retirement date fund that is best suited to you.
For example, if you are 40 years old and plan to retire at age 65, you plan to retire in 25 years. Therefore, you will plan to retire in The fund best suited to you is the BlackRock LifePath Index 2040 Fund.
Next we’ll take a look at how choose individual funds to Build-Your-Own portfolio.

23. BlackRock LifePath® Portfolios
A Retirement Date Fund offers a well-balanced investment portfolio of equity and fixed-income funds inside a single fund.
They are available with dates in five-year intervals (2020 – 2050), and require investors simply to select the fund identified by the year closest to their preferred retirement date.
The asset mix composition for these funds is not aligned to the investor’s risk tolerance; instead, it is based on the length of time remaining until an investor’s expected retirement date. This means the asset mix of the portfolio – in this instance, the proportion of fixed-income securities and equities – changes automatically as the fund approaches its maturity or retirement date. The equity component of the fund slowly decreases as the fund approaches its maturity date, and the asset mix of the portfolio becomes more conservative.
These funds are well-suited for an investor who does not want to regularly review and rebalance an investment portfolio or continually check on investment performance.

24. Changing Your Investments
Changing your investments is quick and easy:
Log in to your account using your Customer Number and Personal Identification Number (PIN).
From My Investments select Transfer Between Investments to transfer your current assets.
From My Investments select Change My Investment Instructions to change the direction of your future contributions.
You can also change your investments by speaking to a customer service representative or by fill out the paper forms and sending the completed forms to Manulife.
NOTE: Stress the fact that if they do not have an PIN they must go and get one. They will need this to change their funds.
FES- Instruct members on where to find customer number and how to obtain PIN if they don’t have one.
If you can’t find your Customer Number or to set or reset your PIN, call Manulife toll free at for assistance. Customer Service Representatives are available Monday to Friday, from 8 a.m. to 8 p.m. ET.
Select the My Investments tab, from the top navigation bar.

25. Annual Review Workbook

26. The Importance of an Annual Review
Provides you with an up-to-date view of your progress towards your retirement goal
Helps identify any savings gaps so you can make changes to support a successful savings strategy
There are several components of an effective annual review. So where do you start?
Often, a good first step is to get a better understanding of how much money you’ll need in retirement. This sometimes referred to as your retirement goal. You’ll also need to consider where that money is going to come from. During this presentation, we will learn about tools available to help you set a goal.
By completing this activity, you are ensuring that you:
have set a retirement goal, and
understand what your goal is and where you are in relation to achieving it.
This can help prevent surprises down the road; it can also help you stay focused on having enough money to meet your retirement needs.
You can determine whether you need to change your savings habits or investments to reach your goals. If changes are needed you can act now. 26

27. Before You Get Started Make sure you have this important information:
Account statement from Manulife
Customer number and
Personal Identification Number (PIN)
Canada Revenue Agency (CRA)
Notice of Assessment
Other account statements
Before you get started, go through this checklist to make sure you have the financial information you’ll need to complete your review.
Your customer number, which is found on page one of your member statement, will be needed to make changes to your account, along with your PIN. Whether you call customer service or visit the secure site, you’ll need to provide both of these numbers.
You will also need your most recent Notice of Assessment received from Canada Revenue Agency after filing your last tax return.
It will also be helpful to have statements available for investments you hold outside of your Manulife group plan, if you are planning to use these investments as sources of retirement income. Consider things such as personal RRSPs, mutual funds, stock and bond holdings, or annuities from past employers’ group retirement plans. 27

28. Review Your Personal Information
Consider events over the past year
Have you moved?
Did you get married? Did your name change?
Do you want to change the beneficiary of your plan(s)?
Provide up-to-date information to Manulife
Address can be updated online at
For beneficiary changes, download a Change Form from
First, consider any personal changes over the last year that might affect your retirement savings.
Have you moved?
Have you recently married? If so, did your name change?
Make sure you know who the beneficiaries of your plan(s) are and decide if you want to make a change.
If you answered yes to any of these questions, provide up-to-date information to Manulife [if plan is set up with a demographic file, direct members to company’s HR]
Address changes can be updated online at
For name or beneficiary changes, download a Change Form from and forward the completed form to Manulife at the address indicated on that form.
It is important to keep your personal information current to ensure you receive your regular statements, along with other essential plan information. If your personal circumstances change, you may need to update your beneficiary designation. For example, if you get married, you may want to change your beneficiary to your spouse. 28

29. Review Your Plan Details
Review the details of your plan
Do you understand how your group plan work?
(Refer to your plan member booklet for plan details)
Do your contribute additional voluntary amounts into your savings to meet your retirement goals?
Review plan information
Contact your plan administrator to:
Increase contribution amounts
Review the details of your group retirement savings program offered through your employer. You can find this information in the member booklet you
received when you joined the plan.
When you review your plan consider these questions:
Is there a voluntary plan you can also participate in?
Are you maximizing contributions?
Are you using all of the benefits available from your employer?
Find out what the plan offers so you can take advantage of all your options. Joining a voluntary plan and/or contributing the maximum amount may help you maximize your tax credits. If your employer offers a match on contributions, don’t leave that money on the table. 29 29

30. Manulife Enhancements/ Web Tools Available

31. Online Member Statements
Statements include
Details of investments
Estimated retirement income based from Steps Retirement Program®
Personalized newsletter
Conveniently view your statements online
notifications sent when statement is available
Manulife’s member statements include important information such as:
Details of investments and how they are performing.
“Important information” messaging that brings actionable items to your attention.
Estimated retirement income based on the personal information provided in the Steps Retirement Program®.
Personalized member newsletters and other important information.
You have fast, convenient access to your account statements online. A year-end Annual Summary statement will be mailed to your home address. The full year-end statement is available online. After logging in to the group retirement secure site, you will have access to your full group retirement statements 24 hours a day. Statements will remain posted online for 3 years.
You can choose an address to receive notifications when statements are available. You can also choose to go completely paperless and not receive the summary statement by mail.
Advisors can also view member statements and the information within your statement.

32. Semi-annual statements
As a plan member, you will receive semi-annual statements sent to you in the mail.
These statements provide an update on your account balance and fund performance. They will also help you evaluate your progress to meeting your retirement goals by showing your estimated annual retirement income.
Your progress through the Steps program is tracked on the front page of your member statement – so it’s important that you take the time to complete all three steps. Also, once you have taken the time to complete the Investor Strategy Worksheet online, your investor style will also be tracked on the front page.
Having both your retirement goals and your investor styles tracked on the front page keeps the information you need up front and centre. You need only look at the rest of your statement in detail if you are looking for the fees on your account, your beneficiary information, or the overall performance of your specific funds.
CLICK
If you have not set a goal through Steps, a question mark will appear on the front of the statement in place of your retirement income goal. Your estimated annual retirement income will still appear.
On the remaining pages of your statement you will find
the fees on your account,
your beneficiary information, and
the overall performance of your specific funds.
Your statement provides all the details you require to effectively manage your account. 32

33. Plan Member Secure Website
Available 24 hours a day, 7 days a week, the plan member secure site provides:
A consolidated view of the member’s group retirement savings account(s).
The member’s estimated retirement income based on the personal information provided in the Steps Retirement Program®.
Important information in the Message Centre.
Easy-to-use resources to help members build a retirement plan and stay on track to meet their retirement goals.
You can set up your secure login credentials ( address and password) when you register. You will also be required to set up personal verification questions in case your password is forgotten.

34. Group Retirement Mobile App – GRS Mobile
Free app available from Apple App Store, BlackBerry World, Google Play, and Windows Store
View your account balances and details
Access to My Retirement Tools
Future enhancements
Recent transactions
Estimated annual retirement income
The Group Retirement mobile app allows you to access your group retirement account directly from a handheld device. This free app is available from the Apple App Store, BlackBerry World, and Windows Store as of June 2015.
In order to use the GRS mobile app, you will need to set up your profile on the secure site. The app will allow you to check your group retirement account balances anytime, anywhere. You can also access My Retirement Tools – a collection of tools that can help guide you to achieve the retirement lifestyle you want:
Savings calculator
Contribution calculator
Withdrawal calculator
Investment comparison calculator
Manulife is continuing to enhance the mobile app. Coming enhancements will include viewing recent transactions, viewing estimated retirement income, and accessing additional tools and calculators.

35. Ongoing Support and Services
Your Advisor – Gary Hepburn,Principal Consultant Group & Living Benefits - Christine Williams | Client Services, T: or | Ext
For account inquiries and administrative assistance
Contact a Customer Service Representative at Monday to Friday, from 8 a.m. to 8 p.m. ET
For assistance with investment information
Contact a Financial Education Specialist at Monday to Friday, from 9 a.m. to 5 p.m. ET
For assistance with retirement planning
Contact a Transition Specialist at Monday to Friday, from 9 a.m. to 5 p.m. ET

36. Questions?