1. Violence at the Workplace

2. Objectives!!!!!!!!!!!!!!!
Most important, how can businesses and law enforcement work together to prevent a incident.
Explain the facts about workplace violence
List risk factors for potential violence at the workplace
Describe several ways to prevent violence at work

3. What Is Workplace Violence?
Physical / Sexual Assault
Threatening Behavior
Verbal Abuse
Harassment
Active Shooter

4. Who commits Workplace Violence
Violence by Strangers to Commit Robbery
Violence by Customers, Clients, or the public
Violence by Employees and Supervisors
Anyone

5. Risk Factors Include: Working alone or in small numbers
Working late night/early morning
Working with money
Delivering passengers, goods or services
Guarding property or possessions
Contact with the public
Direct contact with employee’s (Human Resource Dept.)

6. How Can Violence Be Prevented on the Job?

7. Prevention Strategies
Early reporting !!!!!
Carry a cellular phone or provide call stations.
Redesign workspace to prevent entrapment
Train staff in ways to diffuse violence.
Maintain good lighting indoors and outdoors
Alarms and Surveillance systems.
Control access to employee work areas.

8. Responding to a Violent Incident
Call 911!!
Continue to provide detailed information to the 911 dispatcher as it become available.
If your involved, be prepared to Run, Fight or Hide.

9. The important of early reporting
Its important to provide all employees the resources to report information in a timely manner.

10. Responses to a Angry Person
Don’t argue with the person
Don’t offer solutions
Prepare to Run Fight or Hide.
Call 911

11. Warning Signs of Hostility
Physical actions or threats appear imminent
There is immediate danger of physical harm or property damage
Out-of-control behavior signals the person has crossed the line
How would you respond to a hostile person?

12. Responses to Hostility
Disengage with the person and evacuate the area
Call 911
Be prepared to Run, Fight or hide.

13. Thank you!!!
Lydell E. Nolt, Chief of Police Kennett Township Police Department.
801 Burrows Run Road Chadds Ford, PA